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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,542 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,542 reviews

November 27, 2024

Service is always friendly. I enjoy working with Fred. I also like the ability to see a video from the technician showing me exactly what repair is needed. More

by WATERSCIENTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Echaves
November 27, 2024

I received a loaner and was able to take of business while in ABQ. Thanks More

by GLOARVISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
November 27, 2024

I am always very well taken care of at this dealership. I appreciate the care that is given to my car. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department were great!
November 26, 2024

Javier was pleasant to work with. The work was performed in a timely manner and I appreciated the recommendations More

by VILLAGEBUTCHER86
Service Time
Recommend Dealer
Yes
Employees Worked With
Javier
November 26, 2024

I choose a dealership on SERVICE and Communication. The quality of the vehicles. and their service department More

by TJUWS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
November 25, 2024

Fred, in service, gets things done! Excellent experience. Completed work timely, professionally, and always with exceptional customer care. More

by MSADAMS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
November 24, 2024

I used to go to Mercedes Benz of Albuquerque for all my service. The last time the service rep was so off-putting in his attempted upselling that I won't be back. I had a loaner vehicle which was so dirty More

by ANNMARIE87111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jio, Trevor Skaggs
November 24, 2024

We had an excellent overall experience during our recent purchase. Joe was professional and responsive to our questions. A no hassle experience all around. Follow-up during the week after the purchase wa More

by BRIDGETFAHY
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
November 24, 2024

Everyone followed through on specific items, the recall installation and the installation of the parking brake lights. More

by LPSSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Terry *****
November 24, 2024

Great Service, courteous folks. Pleasant waiting area. Thorough review of entire vehicle and video record of status. More

by JWILSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
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