Mercedes Benz of Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 3,278 reviews
Professional and kind The day I brought my Audi in for service the staff was short handed and very busy. Everyone continued being professional, kind and efficient in spite The day I brought my Audi in for service the staff was short handed and very busy. Everyone continued being professional, kind and efficient in spite of the hectic atmosphere. More
professional excellent service booked appt next day was in and out promptly everything done right no complaints courteous and helpful service from all employees and service writer booked appt next day was in and out promptly everything done right no complaints courteous and helpful service from all employees and service writer could not ask for better gave courtesy car which was invaluable More
Best customer service. Daniel is always go above and beyond to do his job, make me feel very warm welcome as every time. great customer service, best contact person, wonder Daniel is always go above and beyond to do his job, make me feel very warm welcome as every time. great customer service, best contact person, wonderful system with reminding appointment, show the concern & care. More
Great Service Advisor My Service Advisor, John Kline does an outstanding job!! Maybe the best at his role I've seen in many years including several Mercedes/Audi folks at My Service Advisor, John Kline does an outstanding job!! Maybe the best at his role I've seen in many years including several Mercedes/Audi folks at your dealership. Thanks to him! More
Bought new E450 Great service - easy to talk to- no pressure. Went in looking for a Certified Pre Owned or new car. Ray listened to what I wanted and when it was av Great service - easy to talk to- no pressure. Went in looking for a Certified Pre Owned or new car. Ray listened to what I wanted and when it was available I bought it. More
Service Went in and we were treated like family. Friendly and respectable staff.. they took care of us quickly. I’d highly recommend this dealership. Our serv Went in and we were treated like family. Friendly and respectable staff.. they took care of us quickly. I’d highly recommend this dealership. Our service man Leland was excellent. More
Flat tire I had a flat tire 1/2 mile from the dealership. I called my service man, Leland, and he told me to come right over. He got me in right away, got me in I had a flat tire 1/2 mile from the dealership. I called my service man, Leland, and he told me to come right over. He got me in right away, got me into a service vehicle and off I went. Twenty five minutes and I was back on the road. Best Flat Tire experience. More
Waiting on a part to arrive , I can’t fully rate the service However, Ms. Barnes who handled my call was the epitome on a professional. Kudos to her and her professionalism. She was friendly and attentive. Her d However, Ms. Barnes who handled my call was the epitome on a professional. Kudos to her and her professionalism. She was friendly and attentive. Her demeanor was much appreciated. 👍🏼💪🏼 More
Excellent sales staff and customer service! I have purchased 3 cars from this dealership and I’m very satisfied with all experiences.. I will definitely return sales staff and customer service! I have purchased 3 cars from this dealership and I’m very satisfied with all experiences.. I will definitely return for a fourth! More
Personal customer service Really love this dealership. Been a repeat customer for years because of the people. Sales is great! Dave is awesome!! Service is top notch. Always ke Really love this dealership. Been a repeat customer for years because of the people. Sales is great! Dave is awesome!! Service is top notch. Always keeps me informed throughout the service. I appreciate knowing the details. Been to other dealerships with friends and it just shows me what they are missing. More