Mercedes Benz of Albuquerque
Albuquerque, NM
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Great car - Great Service I love my 2017 Audi A4 and, just this week, I continue to receive compliments from strangers on how great it looks. I brought it in for its 30,000 mil I love my 2017 Audi A4 and, just this week, I continue to receive compliments from strangers on how great it looks. I brought it in for its 30,000 miles service and was pleased with the customer care and great service I received. I'm completely sold on Audi!! More
Great service Justin and John provide excellent customer services and satisfaction. Kudos to both of them This is my fifth Mercedes that I have purchased from t Justin and John provide excellent customer services and satisfaction. Kudos to both of them This is my fifth Mercedes that I have purchased from this dealer. They are the primary reason that I keep coming back. The service department is amazing More
Service visit This was the first time I have had any dealings with the service dept. Everyone I worked with was very professional and courteous. They explained eve This was the first time I have had any dealings with the service dept. Everyone I worked with was very professional and courteous. They explained everything that was to be done and contacted me by phone when the car was complete. My wife and I waited in the waiting area for only a short time but it was comfortable with TV snacks and drinks. I would feel comfortable recommending the service dept. More
AUDI MMI recall Service was completed well within time given. Met at the shop entrance immediately. Staff fixed an item not on list right away. And followed up with M Service was completed well within time given. Met at the shop entrance immediately. Staff fixed an item not on list right away. And followed up with MMI refresher. Very thorough and professional. More
First time to dealership, great experience Smooth transaction, all questions answered, happy w purchase of used vehicle. They had obviously looked it over well, prepared it for sale at a reaso Smooth transaction, all questions answered, happy w purchase of used vehicle. They had obviously looked it over well, prepared it for sale at a reasonable price. More
Quick and easy .I was treated with respect and no high pressure sales pitch. Claude knew from the start that I wasn't in the market to purchase for at least two mont .I was treated with respect and no high pressure sales pitch. Claude knew from the start that I wasn't in the market to purchase for at least two months and asked him to run the numbers for me. While we were eating he called with the numbers and my wife and I discussed it and told him we would be in to get the car. When we returned back to the dealership it was just a matter of paperwork to sign and we were on the road in our new car. More
Good Service The dealership need to do an emissions inspections so they could register my car and I was at the dealership on other business and they got me in and The dealership need to do an emissions inspections so they could register my car and I was at the dealership on other business and they got me in and out while I waited. Very good service and very quickly done. I was very pleased with the way they treated me as a valued customer and how quickly they completed the inspection. More
ecellent car care They help me take care of my car and keep it safe on the road. Over the years customer service has greatly improved. I do feel like a valued customer They help me take care of my car and keep it safe on the road. Over the years customer service has greatly improved. I do feel like a valued customer and will only bring my car to them. More
Easy and quick The service I received was excellent, from the moment I made the call to set up an appointment to check the maintenance alerts to the minute I drove o The service I received was excellent, from the moment I made the call to set up an appointment to check the maintenance alerts to the minute I drove out of the shop with my fixed car. Day of, David got my car in quickly, had a loaner car waiting for me so I could get to work and made the process so easy and stress-free. It was a relief to know the problem was acknowledged and would be resolved quickly. More
Routine Service I needed a 10,000 mile checkup on my Audi A4. Since I live out of town I said I would wait. I arrived early in the morning and they had me back on the I needed a 10,000 mile checkup on my Audi A4. Since I live out of town I said I would wait. I arrived early in the morning and they had me back on the road in a speedy fashion. Everybody is always so courteous and helpful, but it's especially nice to have my service taken care of so quickly and efficiently. More