Mercedes Benz of Albuquerque
Albuquerque, NM
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Squirrels? "Rodent debris blocking turbo waste gate and causing vehicle ECU to shutdown charge air system; remove large seeds that caused waste gate arm to bind "Rodent debris blocking turbo waste gate and causing vehicle ECU to shutdown charge air system; remove large seeds that caused waste gate arm to bind." More
10K check up Andy Brito is doing the review since I took the car in for inspection. I am extremely satisfied with the service from the entry in the door until leav Andy Brito is doing the review since I took the car in for inspection. I am extremely satisfied with the service from the entry in the door until leaving. The whole department that I interfaced provided a friendly and professional atmosphere. More
Great sales experience We appreciate the great sales experience we had for our new Audi. Our salesman was very knowledgeable and no hard sell. Believe we got a fair deal. Q5 We appreciate the great sales experience we had for our new Audi. Our salesman was very knowledgeable and no hard sell. Believe we got a fair deal. Q5 is a wonderful car! More
Justin Post is fantastic!!!! Justin was fantastic. He is very knowledge and patient regarding my new car ,especially regarding the electronics..The transaction went very smoothl Justin was fantastic. He is very knowledge and patient regarding my new car ,especially regarding the electronics..The transaction went very smoothly including the surrender of my old wonderful car. Lease was up. More
40K Service and Replacement of Windshield John Kline the service advisor greeted me as I got off my vehicle and escorted me to his desk, where he went over everything in detail. Than escorted John Kline the service advisor greeted me as I got off my vehicle and escorted me to his desk, where he went over everything in detail. Than escorted me to the loan department where he had reserved an appropriate loaner for me. He kept in touch with me through out the service period keeping me informed of the status. And promptly processed my payment upon my arrival. Very promotional. In addition, Jade the Loaner Vehicle Coordinator had everything ready, and had me on my way in minutes! Thank you and a Special Thanks to John and Jade More
Excellent experience at Audi from start to finish! Thanks! My visit was in response to a Audi recall of a wheel issue. Additionally, my Q5 was due for an oil change. A car loaner was provided during this pr My visit was in response to a Audi recall of a wheel issue. Additionally, my Q5 was due for an oil change. A car loaner was provided during this process. More
First time visit Very positive experience! New car. First time visit. Very positive experience. David Ripple was great to work with and my car was taken care of in a timely manner on a busy Fri New car. First time visit. Very positive experience. David Ripple was great to work with and my car was taken care of in a timely manner on a busy Friday afternoon. More
No regrets When I began looking for a new car earlier this year, I did not plan to purchase an Audi. However after being treated poorly at a German competitor d When I began looking for a new car earlier this year, I did not plan to purchase an Audi. However after being treated poorly at a German competitor down the road, I went to the Audi dealership. A week later I purchased my Audi SQ5. No complaints whatsoever about the sales process. Now, 6 months later, I had my first service appointment—the excellent service continues. Professional, prompt, effective, and friendly service. No regrets! More
Recall work The recall work was done expeditiously and our necessary interim travel arrangements were accommodated as well. The car was also washed and cleaned wh The recall work was done expeditiously and our necessary interim travel arrangements were accommodated as well. The car was also washed and cleaned which it needed. More
Extremely superb Everyone was very welcoming. Great customer service that’s all I have to comment about. I should not be forced to comment more here! Thanks Everyone was very welcoming. Great customer service that’s all I have to comment about. I should not be forced to comment more here! Thanks More