Mercedes Benz of Albuquerque

Always well taken care of I am always well taken care of at Mercedes of Albuquerque. Tony and Leland were prompt and courteous and thorough. My questions were all answered and I am always well taken care of at Mercedes of Albuquerque. Tony and Leland were prompt and courteous and thorough. My questions were all answered and my concerns were met. The Service Department always does a great job on my car. More

No drama I needed a windshield replaced. The job was done quickly as scheduled. The lounge has good Wi-Fi and good coffee. I was able to get some work done wh I needed a windshield replaced. The job was done quickly as scheduled. The lounge has good Wi-Fi and good coffee. I was able to get some work done while waiting. More

Very pleasant and prompt This was a very pleasant experience The car was ready sooner than expected and washed. Thanks very much.. I visited the showrooms and talked to a s This was a very pleasant experience The car was ready sooner than expected and washed. Thanks very much.. I visited the showrooms and talked to a sales rep about my problem with the navigation system. Unfortunately, it is not user friendly and could have been designed beter/ More

S3 35K maintenance All done according to plan. No surprises, which is always nice. Smooth and easy drop off and pick up experience. Work completed by the time I really n All done according to plan. No surprises, which is always nice. Smooth and easy drop off and pick up experience. Work completed by the time I really needed the car again. More

Q5 40K maintenance Great work, completed on time. Everything was functioning perfectly when I left the dealership. I love my Audi and I have always been satisfied with t Great work, completed on time. Everything was functioning perfectly when I left the dealership. I love my Audi and I have always been satisfied with the service. More

Good sales people We told Claude we were on a fact finding outing and had no intentions of making a purchase until late November or early December. We looked at a few a We told Claude we were on a fact finding outing and had no intentions of making a purchase until late November or early December. We looked at a few autos and found one we liked but were told that model had a recall and so we left the dealership. While we were having lunch Claude called and said that he researched that vehicle and it wasn't affected by the recall so we asked him to run the numbers. When he called back with the numbers it was too good a deal to pass up so we went back and made the deal. Everyone at the dealership was very nice to us and we did all the paperwork and drove out with our new car. BTW, we love it and are very happy with our purchase. More

Recall phone assistance Ms Barnes was able to assist me in ordering parts over the phone (as I’ve been in a foot cast and non weight bearing for the last couple of months) an Ms Barnes was able to assist me in ordering parts over the phone (as I’ve been in a foot cast and non weight bearing for the last couple of months) and dong some records search to answer my questions about the vehicle.. More

Thank You Took my Mercedes in for B service! Leland was very nice and made the whole process go smoothly. Thank you to Leland and the service department for mai Took my Mercedes in for B service! Leland was very nice and made the whole process go smoothly. Thank you to Leland and the service department for maintaining my Mercedes!! More

Courteous, thorough, on time. Nile & Emily addressed all my concerns, were extremely helpful, and explained everything fully. They went over all the details regarding the service a Nile & Emily addressed all my concerns, were extremely helpful, and explained everything fully. They went over all the details regarding the service and what was done. More

Oil Change It was time for 30K oil change, I made the appointment, I was met at the scheduled time upon arrival at the dealership. Daniel explained what they wo It was time for 30K oil change, I made the appointment, I was met at the scheduled time upon arrival at the dealership. Daniel explained what they would be doing and what time my car would be ready, he called me when the car was ready and I was on my way, very professional and polite. More