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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,304 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,304 reviews

August 07, 2024

Excellent experience with the Porsche service department. Big thanks to Nile for going above and beyond to take care of me. More

by AHILLHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
August 06, 2024

Great communication about the car information, good service, and short-term service. Also, a transportation service was provided. More

by JCMEJIAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
August 03, 2024

Very satisfied with quality of service all around. Too bad no one seems to know when the new 2025 all new electric vehicles will come out. Sneak preview at Munich, but nothing since, even in the sal More

by BRICKSTER1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget it
August 02, 2024

Leland is very professional & knowledgeable. He continued to update us on the status on the repair. Leland made sure that we were well taken care of and got us out in plenty of time to get hom More

by ACGM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Huan, Service
August 01, 2024

Lionel is always professional, knowledgeable and is extremely customer friendly. Thanks to the entire service team for ensuring my car is up to date with all maintenance needs. More

by MICHELLETHOMASMEXICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel 5 stars
August 01, 2024

Both Amy and Brandon did a great job and were extremely helpful throughout the entire buying process! Would recommend both for future needs! More

by NICHOLEGOMEZ96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Amy of Audi ABQ
August 01, 2024

Our vehicle was towed in for a tire replacement. Three days later, we get our first update. Seven days later, we finally get our car back. After we called over a dozen times. No accountability, and More

by RICARDO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 01, 2024

Professional and effecient. I was very impressed with the service and also the report that was filmed and texted to me More

by JAYMINIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
August 01, 2024

Nice people. Slow, incomplete and inadequate service. Lack of communication. Did cover a problem under warranty on a vehicle with 300 miles. More

by STEVE.LEWISNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Montes
July 31, 2024

Great response and explanation from Fred Echaves. after wife’s Audi Pre- Sense failed. I certainly appreciate his knowledge and candor. More

by TEDSAMPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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