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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
3,912 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,912 reviews

April 14, 2026

Have had mine in for warranty repairs 3 times. Well run dealership from the service manager down to the technicians. First rate all the way. More

by Lawrence Spivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker, Anthony Jio, Trevor Skaggs, Javier Montes
Apr 14, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Lawrence! I’m thrilled to hear that you’ve had a positive experience with me at Mercedes Benz of Albuquerque, despite needing warranty repairs. We strive to provide first-rate service, and your feedback means a lot to me. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 11, 2026

The best of the best. I own a Rolls Royce and i know what quality service and expertise looks and feels like. The Albuquerque Mercedes team is as good as RR Scottsdale. Le More

by RAPHFARAWAY
Workmanship
Recommend Dealer
Yes
Employees Worked With
Leland Hann, Javier Montes
Apr 12, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Raph! I am thrilled to hear that you had such a great experience with our service team at Mercedes Benz of Albuquerque. It's fantastic to know that Leland made your repair process so pleasant, and I truly appreciate your high praise. We strive to provide the best service possible, and your feedback motivates us to keep going. We look forward to seeing you again for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 10, 2026

Service was excellent and I had a loaner car. It took almost 3 weeks to fix my car, because the part had to come from Germany. Thank God I had a loaner car my 2026 actuator for my compressor for More

by SUSANISBUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonal in the Service Dept was excellent
Apr 11, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Susan! I’m glad to hear that you had an excellent service experience at Mercedes Benz of Albuquerque and that the loaner car was helpful while waiting for the part. It’s great to know your air conditioner’s actuator is now working perfectly and keeping you cool. I appreciate your patience, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

As usual, I’ve been going there for three years now and the service is excellent. Happy to be working with Nile Reneker. Thank you guys so much. More

by TOKSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your loyalty, Toksh! I truly appreciate your continued trust in Mercedes Benz of Albuquerque over the past three years. It is great to hear that Nile has been providing you with excellent service. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

I always have a pleasant experience at MB of Albuquerque, the service staff is amazing. Leland and Lionel are top notch. More

by michaels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel, Leland
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Michaels! I’m thrilled to hear that you always have a pleasant experience at Mercedes Benz of Albuquerque. Leland and Lionel will be delighted to know they made such a positive impact on your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

Apr 10, 2026 -

michaels responded

Thank you Greg. Leland is the reason I continue to drive MB, I am on my 6th Benz since 2010. I briefly had a bmw and sold it at a significant loss as to not deal with the bmw service department any longer.

April 09, 2026

As always, the Porsche service department is head and shoulders above any other. the parts department is slow to return call, but service is great. More

by CHRIS@PLUCYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile, Javier Montes
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback, Chris! I appreciate your kind words about the service department at Mercedes Benz of Albuquerque. I understand your concerns regarding the parts department and will make sure to address them. We value your input and hope to see you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

Leland is great! Always friendly, accommodating and efficient. Thank you also for the loaner car which makes servicing my car hassle free! More

by fayeoshima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Faye! I'm so happy to hear that Leland provided you with friendly and efficient service at Mercedes Benz of Albuquerque. It's great to know the loaner car made your experience hassle-free. We look forward to seeing you again next time! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

Service manager was very attentive and kept me informed as to progress. Service took a little longer than estimated but overall a very good experience. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for taking the time to leave a review, Bob! It is wonderful to hear that I was attentive and kept you informed throughout your experience at Mercedes Benz of Albuquerque. I appreciate your understanding regarding the time taken, and I’m thrilled that you had an overall positive experience. Looking forward to seeing you again for your future service needs! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

The staff was very friendly, professional and helpful, making sure everything was addressed to my satisfaction! More

by CaptRon06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Ron! I’m thrilled to hear that we provided you with friendly, professional, and helpful service. Our team always aims to ensure our customers are satisfied, and your feedback is greatly appreciated. We look forward to welcoming you back for your next visit at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 08, 2026

The time you spent assisting me did not go unnoticed, your dedication to duty and professionalism were above reproach.  Your ability to masterly handle the information support systems was outstanding. I More

by SAMMYVINSON9363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 09, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Sammy! I truly appreciate your kind words about our dedication and professionalism. It's great to hear that you had a positive experience with our service and that your automobile was returned in excellent condition. We look forward to assisting you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com