Mercedes Benz of Albuquerque

Fred Echaves in service department was very helpful, as he is consistently. This service dept. is always exceptional. he is consistently. This service dept. is always exceptional. More

The sales representative was attentive and provided ‘Top Notch’ service. We were very impressed with experience. Notch’ service. We were very impressed with experience. More

The Porsche service team does good work but takes a long time to finish. Also very expensive. time to finish. Also very expensive. More

Fred was great to work with. He was able to get me scheduled quickly and get the work completed in a timely manner. He was able to get me scheduled quickly and get the work completed in a timely manner. More

They are always efficient, perform the work well and explain the work that was done thoroughly. explain the work that was done thoroughly. More

Always a good experience w the service team at Albuquerque Audi . Loaner car experience is “strigent” Albuquerque Audi . Loaner car experience is “strigent” More

Fred was great to work with. He was able to get me scheduled quickly and get the work completed in a timely manner. He was able to get me scheduled quickly and get the work completed in a timely manner. More

Very satisfied with the treatment I received from service. Always respectful and try to be as efficient as possible getting my vehicle in and out. service. Always respectful and try to be as efficient as possible getting my vehicle in and out. More

Audi struggles with basic technology. I own one of their most expensive cars. Oil change and wash was good. Other needs not met as promised. One year now with MMI issues. I scheduled the I own one of their most expensive cars. Oil change and wash was good. Other needs not met as promised. One year now with MMI issues. I scheduled the day so Audi could work through it. We agree to make sure the system was working correctly before it picked up the car. I was given paper instructions to do myself. Same info as before. I wasn’t helped, but went through the paper instructions for 45 mins in my car. Frustrated I went in to get assistance again. I wasn’t helped told again I must be doing something wrong. The tech person had gone home. I wasn’t helped told told he would contact me the next day. Three days and still no follow up. Additionally, I asked for an appraisal/offer for my car as part of the service that day. I wasn’t helped told told Eric would call me the next day. I still haven’t heard from him either. This is the third car I bought through Audi of Albuquerque. The last one had to have the engine replaced. I won’t buy through Mercedes Benz (Audi/Porsche) again. You can’t get effective service there. Nice people though. More

This is the main service center/dealership for all Audi maintenance in the Albuquerque area. I recently brought my car in for warranty work and for a recall on tires. maintenance in the Albuquerque area. I recently brought my car in for warranty work and for a recall on tires. More