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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
3,984 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,984 reviews

July 02, 2026

Kayla was amazing. She got me right in, kept me updated while I was waiting and even offered me a shuttle back to work. More

by LSMITHRAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jul 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Raymond! I’m thrilled to hear that Kayla provided you with such excellent service during your visit to Mercedes Benz of Albuquerque. Keeping you updated and comfortable is a priority for us. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 02, 2026

I must say that you all didn't disappoint me. Your service is the BEST that I have ever had at a dealership in Albuquerque. Thank you!!!!! More

by elaineeashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker Daniel-the young man that took me to and from an appointment
Jul 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your kind words, Elaine! I’m glad to hear that you had the best service experience at Mercedes Benz of Albuquerque. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 02, 2026

Excellent service. Wait time seemed appropriate given the work required. Have used this dealership for several years. Always satisfied. More

by DKNOWLES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie
Jul 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your kind words! I truly appreciate your loyalty to Mercedes Benz of Albuquerque over the years. It's great to hear that you were satisfied with the service and found the wait time appropriate. We look forward to seeing you again for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

June 27, 2026

Awesome service super customer care from the salesman to delivery support and finance and great to talk to the owner More

by JIMPEASLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Max, Cassandra, , Anthony Jio, Javier Montes
Jun 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Jim! I’m thrilled to hear that you had an awesome experience with us at Mercedes Benz of Albuquerque. It's great to know that our staff, delivery support, and finance department provided you with excellent customer care. I appreciate your feedback, and our team looks forward to seeing you again soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

June 26, 2026

Javier got us in quickly and finished! We are extremely happy, great experience!! Highly recommend this dealership More

by roast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Jun 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m pleased to hear you had a great experience at Mercedes Benz of Albuquerque with Javier. Your recommendation means a lot to us. We look forward to seeing you again soon. Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

June 26, 2026

I drive 5 hours for service at this dealership and their customer service is exceptional. My service advisor, Lionel, takes the time to explain everything and keeps me posted along the way on how much longe More

by KATHYHENNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionell
Jun 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Kathy! I’m glad you made the drive to Mercedes Benz of Albuquerque and that Lionel provided you with exceptional service. We appreciate your loyalty and look forward to serving you again. Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

June 25, 2026

We had a great experience. The service crew was on the money! Oscar took care of us,with flying colors. Our car was serviced professionally, we will definitely be back. Th More

by JANETMALIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Fuentes, Javier Montes
Jun 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your wonderful review, Janet! I’m glad to hear that you had a great experience at Mercedes Benz of Albuquerque. It’s fantastic to know that Oscar provided you with exceptional care. I truly appreciate your loyalty as a three-time Benz owner! We look forward to serving you again in the future. Safe travels in your awesome ride! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

June 25, 2026

The dealership is amazing. They work with you to make sure you get the vehicle that you want and meets your needs. They are very low pressure and are great at communication. More

by Yorpez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Anthony Jio, Trevor Skaggs, Javier Montes
Jun 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience with us at Mercedes Benz of Albuquerque. We strive to provide exceptional service and ensure you find the perfect vehicle to meet your needs. I appreciate your kind words and we look forward to assisting you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

June 24, 2026

Kayla is such the professional and provided guidance and updates throughout the entire process of the visit. Kayla is knowledgeable and really personable. As a result, the visit was far less intimidating th More

by dr.kimberlypetrovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson; The Expert Technicians; Anthony and Steve, Javier Montes
Jun 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Kimberly! I am thrilled to hear that Kayla made your visit to Mercedes Benz of Albuquerque a positive experience. Her professionalism and personable approach truly make a difference. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

June 24, 2026

Wonderful service! Thank you for everything! I am so grateful to have a team on my side that I can trust! More

by ERIKA.ANDERSON11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles
Jun 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your kind words, Erika! I truly appreciate your trust in Mercedes Benz of Albuquerque and am thrilled to hear that you had a wonderful experience. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com