
Mercedes Benz of Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 3,579 reviews
Our experience at Mercedes was great! Javier was able to get the vehicle in for service in a timely manner, and the repair was completed quickly! Great service department. Javier was able to get the vehicle in for service in a timely manner, and the repair was completed quickly! Great service department. More
Nils is probably the best man in the service industry in Albuquerque. He solves problems on the fly, makes it look easy, and all to make the customers experience better. Give him a raise, you need to ke Albuquerque. He solves problems on the fly, makes it look easy, and all to make the customers experience better. Give him a raise, you need to keep him. More
Jaiden and Brandon were extremely caring and helpful getting me settled into my new Mercedes. They are excellent examples of the way employees should treat their customers. Thanks getting me settled into my new Mercedes. They are excellent examples of the way employees should treat their customers. Thanks More
Overall experience was excellent. JB Bugos sold me the car on the test drive wtih a lowkey, highly informative answer to every question. John Truijillo was an accommodative, one-pho JB Bugos sold me the car on the test drive wtih a lowkey, highly informative answer to every question. John Truijillo was an accommodative, one-phone-call closer whose pragmatism and subtle sense of humor sealed the deal. Jaiden Wetsell's introduction to the car on delivery wasn't just excellent, it was exceptional. He has a rare ability to explain complicated topics in the fewset words possible and it greatly enhanced the experience of learning the car and appreciating its highly intelligent design. Joe aslo handled the paperwork in an expeditious fashion which I greatly appreciated. The only blip in the process was that the salesman failed to send the paperwork on time and had to be reminded which delayed the closing by 2 days. That quibble aside, I felt the Albuquerque dealership is funcitoning in top form and did an exceptional job. More
Friendly, efficient and a pleasant surprise! They addressed our AC problem quickly and fixed it to our satisfaction! Our service representative was awesome! We will definitely go back! They addressed our AC problem quickly and fixed it to our satisfaction! Our service representative was awesome! We will definitely go back! More
Everyone at Mercedes if Albuquerque was courteous and professional. The only complaint I had was the unexpected cost since I had a quote sheet from them for much less. So apparently the quote sheet does professional. The only complaint I had was the unexpected cost since I had a quote sheet from them for much less. So apparently the quote sheet does not cover everything that was required.. Other than that, they were five star. More
Couldn't be more pleased with the service we received! Javier got us in right away, and the RV was repaired! Great team you have!! Thanks again!! Javier got us in right away, and the RV was repaired! Great team you have!! Thanks again!! More