Mercedes Benz of Albuquerque

"New" Service Manager, Greg Bowman, is outstanding. Unfortunately he has to spend good efforts in cleaning up the poor performance of one of his employees. Unfortunately he has to spend good efforts in cleaning up the poor performance of one of his employees. More

Mercedes Benz of Albuquerque was very easy to work with and gave me the best deal on a 2025 GLC 350e CPO. Upon arrival at the dealership, the car had been detailed and was ready to drive away. Very good ex and gave me the best deal on a 2025 GLC 350e CPO. Upon arrival at the dealership, the car had been detailed and was ready to drive away. Very good experience working with Michelle. More

Pleasant, no pressure, purchase experience, with the sales staff willing to be patient and work with us through our decision process. The sale staff were knowledgeable about features and model differen sales staff willing to be patient and work with us through our decision process. The sale staff were knowledgeable about features and model differences of the full line up, and more than happy to show us in multiple test drives. Would consider working with this dealership again in the future. More

They were professional, and quick. They let me drop off early pick up a little later. They communicated throughout the day via text, which was perfect. They let me drop off early pick up a little later. They communicated throughout the day via text, which was perfect. More

Easy scheduling via online access. Great service experience with everyone but especially Leland Haun. Beautiful showroom and shuttle service when needed. Great service experience with everyone but especially Leland Haun. Beautiful showroom and shuttle service when needed. More

Knowledgeable, friendly and prompt. It was Saturday at 2:00 I didn’t have an appointment and they got me in and taken care of . They could have easily sent me away since they close at 4 It was Saturday at 2:00 I didn’t have an appointment and they got me in and taken care of . They could have easily sent me away since they close at 4 . More

People great! Parts markup is obscene ie 5x the market price $32 part sold for $172 obscene!! Of note MB parts compared not aftermarket knock offs! Very Disappoi Parts markup is obscene ie 5x the market price $32 part sold for $172 obscene!! Of note MB parts compared not aftermarket knock offs! Very Disappointing More

Good communication! Very friendly service representative. Very clean service department. I had a very good experience for my first time to your dealership. Very friendly service representative. Very clean service department. I had a very good experience for my first time to your dealership. More

Everyone was super friendly and I didn’t feel pressured to make a decision. They allowed me to test drive multiple vehicles to make sure I got what I wanted. I ended up buying the Audi Q5. to make a decision. They allowed me to test drive multiple vehicles to make sure I got what I wanted. I ended up buying the Audi Q5. More

Always accommodating and pleasant to work with. Great communication with updates. Very respectful of my time . Great communication with updates. Very respectful of my time . More