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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,282 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,282 reviews

September 28, 2024

Check Engine Light on again -6th or7th time. Mercedes Engineering told dealership how to fix problem. It did not work by just reprogramming something. Parts need replacement, or MB must replace More

by ART_EISENSON
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service Department, General Manager
September 27, 2024

Service Rep. Kayla was great, she was prompt and took care of all my needs. More

by SGSNYDER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
September 27, 2024

My experience was great. It was easy to schedule an appointment within a week to get new tires. More

by BRGONZAL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
September 27, 2024

My appointed representative was very nice as well as professional. Everything went according to the explained process. More

by CE1RAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
September 27, 2024

Gus and team were fantastic! ! They took care of our annual service and provided a detailed report. More

by DOUGLAS.BOLTON721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
September 27, 2024

The Porsche service group in Albuquerque has been stellar. We want to commend Nile, the service manager, and the service technicians for ensuring that our challenging repair was completed in time for More

by DAILYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
September 27, 2024

Service quality was good and everything others also good but service time is longer than my expectation. Requesting service soat also little bit expensive than thought. More

by KIYOUNGLEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
September 27, 2024

Excellent emergency service while traveling cross country provided by Sprinter Service manager who regenerated the DEF system and filled air in the tires. More

by BADAMSSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
September 26, 2024

Kayla Anderson and Javier are definitely going to take care of you. Highly recommend Albuquerque Mercedes Benz service department. Honest, professional and friendly. More

by TRACY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
September 26, 2024

Fred, my service advisor, was fantastic and very responsive! My whole experience was positive! Thank you! More

by CDCBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
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