Mercedes Benz of Albuquerque
Albuquerque, NM
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The service group was great, they made sure all my requested service needs were met and provided a great loaner car while my car was being serviced. requested service needs were met and provided a great loaner car while my car was being serviced. More
GREAT CUSTOMER SERVICE! We were traveling with a 2025 EKKO Sprinter/ Winnebago. A Shield was damaged somewhere along the way, actually dropped out. Luckily we found it :)). We were traveling with a 2025 EKKO Sprinter/ Winnebago. A Shield was damaged somewhere along the way, actually dropped out. Luckily we found it :)). We called MCA and they got us right away and was able to repair it in a timely manner so we could get back on the road. Hope to find a Service Center up in the Portland OR area that will be that responsive. Shout out to Javier & Kayla. More
Joe Gutierrez and Max Brutyn made the car buying experience easy and pleasurable. They were both so open to providing support in the future, an exception in any industry after the sale is made. experience easy and pleasurable. They were both so open to providing support in the future, an exception in any industry after the sale is made. More
Incredible staff and services provided! I give the highest rating to the entire process of purchasing a vehicle here and the staff in both sales and service department. I give the highest rating to the entire process of purchasing a vehicle here and the staff in both sales and service department. More
On Friday 9/27th and Saturday 9/28th I received great customer service from Cristian Gil! I have to drive from Colorado for my repairs/service, so time, knowledge, and superior customer service is VERY customer service from Cristian Gil! I have to drive from Colorado for my repairs/service, so time, knowledge, and superior customer service is VERY important to me, More
It was easy to make an appointment online, the service rep i dealt with, Sydney Grolman, was really great. She was professional, personable, efficient, and helped me solve a problem created by another dea rep i dealt with, Sydney Grolman, was really great. She was professional, personable, efficient, and helped me solve a problem created by another dealership. More
The service team went through multiple diagnostic tests, resets, drives, and yet more before finally being able to resolve the issue. It took a while, but they were unfailingly courteous. Nile is a delight resets, drives, and yet more before finally being able to resolve the issue. It took a while, but they were unfailingly courteous. Nile is a delight to work with! More