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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,481 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,481 reviews

May 07, 2025

I was driving across the country and needed immediate attention for my Audi. The Service team was able to accommodate me and fit me into the schedule at the last minute. They addressed my problem and sen More

by RUSSELLECURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in the service dept, Javier Montes
May 07, 2025

Will find another provider for next time. Thank you. Filling out the spaces necessary now More

by CLAUDIAN307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Montes
May 07, 2025

Javier did an excellent job. Very friendly, great customer service. Professional and did an excellent job of explaining the process and options available. I was very impressed wi More

by JNOLSON5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
May 07, 2025

Excellent customer service; everyone pays attention to detail; the tech's video of the vehicle inspection is a novel ideal and greatly appreciated; wonderful aid to understanding the results and prognosis More

by RTARRSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles Renaker, Porsche Service manager, Javier Montes
May 06, 2025

Everyone has always given exceptional service and we would definitely recommend this dealership to our friends and family More

by ACGM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Huan, Service, Javier Montes
May 06, 2025

Cristian was the best! ! Took a long time but appreciated courtesy car & Service was excellent More

by JKMUSTANGSALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil-Bracamo
May 05, 2025

Service and customer service was great, but i was disappointed it took 3 weeks to order parts and perform service. Otherwise it's great! More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
May 04, 2025

Although this Porsche purchase was not for the company's flagship 911 Turbo, as was my purchase 35 years ago, Mr. Skaggs dealt with me as a knowledgeable consumer and genuine fan of the brand. While vehicle More

by MICHAELTGAMBLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Eric Gallant was a responsive sales[person., Trevor Skaggs
May 03, 2025

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by NANSEB09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil-Bracamontes
May 02, 2025

Really went above and beyond to address my concerns and ensure my satisfaction. Highly recommend! More

by EGGSINLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
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