Mercedes Benz of Albuquerque
Albuquerque, NM
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Nile was on top of things as usual getting the car into the shop. Carlos' video walk around of the car up on the lift to show both what he'd serviced and what his inspection revealed was very useful. The the shop. Carlos' video walk around of the car up on the lift to show both what he'd serviced and what his inspection revealed was very useful. The lift back to my house was very helpful. More
Outstanding service from service advisor Cristian! Great job with keeping me informed and up to date on my car's status. Cristian listened to my concerns and addressed all issues. Everything was compl Great job with keeping me informed and up to date on my car's status. Cristian listened to my concerns and addressed all issues. Everything was completed and back to me ahead of schedule. He is an asset to your service team. More
Gallant was very helpful in explaining the terms of the purchase and steps required. He was straightforward and avoided needless "selling" when he recognized I knew the background and details of the car b purchase and steps required. He was straightforward and avoided needless "selling" when he recognized I knew the background and details of the car being purchased, a special model. Max was very helpful in getting the car connected and paired and talked through as well as showed the differences between my previous model and the changes done on the line up in general over the years, as well as the specific differences for the variant purchased. Cassandra was super-efficient on the contract creation and completion; I've literally had to wait hours across the desk of finance staff at other dealerships simply trying to get them to complete paperwork. More
Javier is great, once again got me in and out in the MOST timely manner. I can not thank him enough, as usual pulled through again. Your Sprinter techs are great group also, should be very proud of them!! Th timely manner. I can not thank him enough, as usual pulled through again. Your Sprinter techs are great group also, should be very proud of them!! Thank you AGAIN!! More
These guys ROCK! Javier and the tech that worked on our van’s transmission after a third part showed things up. Perfect results now. Steve the shuttle guy is a hoot Javier and the tech that worked on our van’s transmission after a third part showed things up. Perfect results now. Steve the shuttle guy is a hoot and knows all the great places for food. A+ More
We worked with Porsche Dealer Mike Gomez and had a seamless experience. He listened to my wish list and found exactly what I wanted. Super happy with the entire process. seamless experience. He listened to my wish list and found exactly what I wanted. Super happy with the entire process. More