Mercedes Benz of Albuquerque
Albuquerque, NM
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Professional clean service oriented . I have been a long time customer and have never been disappointed, my latest purchase experience continued a tradition in f professional service . I have been a long time customer and have never been disappointed, my latest purchase experience continued a tradition in f professional service . More
My first time at Mercedes of Albuquerque. Called for warranty and service work and got in within a day. Javier Monte, the Sprinter Service guy was great. Service tech’s video was helpful. Don Called for warranty and service work and got in within a day. Javier Monte, the Sprinter Service guy was great. Service tech’s video was helpful. Done when promised. Price was what was expected. Everyone was really helpful. I felt like an old and valued customer on my first visit. More
I had an exceptional experience with the Mercedes-Benz Service Department, thanks to Lionel Kinsel. Lionel went above and beyond to provide outstanding customer service. He was professional, knowledgeable Service Department, thanks to Lionel Kinsel. Lionel went above and beyond to provide outstanding customer service. He was professional, knowledgeable, attentive, and genuinely cared about making sure everything was taken care of. He kept me informed throughout the entire process and made what could have been a stressful experience incredibly easy. Lionel is a true asset to the Mercedes-Benz team. His commitment to his customers and excellent communication made all the difference. I highly recommend Lionel and truly appreciate everything he did! More
Tristan is a wonderful to work with! Very knowledgeable and makes this a very easy process to move forward with. He is a good asset to your team.! Very knowledgeable and makes this a very easy process to move forward with. He is a good asset to your team.! More
Very professional. What I really liked is how they treated me. I felt like family. The representative looked for discounts due to my military service which I appreci What I really liked is how they treated me. I felt like family. The representative looked for discounts due to my military service which I appreciated. More
Fred and Blake were amazing! We were traveling from Santa Fe to Austin and noticed a nail in one of our tires. They not only found a replacement tire but worked us in to get it r We were traveling from Santa Fe to Austin and noticed a nail in one of our tires. They not only found a replacement tire but worked us in to get it replaced. Even being down 2 technicians that day and being the only Audi dealership in the state, we were back on the road in less than 2 hours. Great customer service, prompt attention, and quality workmanship! What more could anyone ask for?! More













