Mercedes Benz of Albuquerque

Setting up service appointment was easy and the repairs were completed in a timely manner. were completed in a timely manner. More

Great experience, no waiting, no extra charges. I appreciated the drop off while the service was being performed I appreciated the drop off while the service was being performed More

Outstanding Service at Mercedes-Benz of Albuquerque I would like to express my sincere appreciation for the outstanding service I recently received at Mercedes-Benz of Albuquerque. From the moment I arr would like to express my sincere appreciation for the outstanding service I recently received at Mercedes-Benz of Albuquerque. From the moment I arrived, the dealership reflected the professionalism and attention to detail that I have come to expect from Mercedes-Benz. The showroom and service areas were exceptionally clean, organized, and welcoming. The atmosphere was calm and comfortable, making it a pleasant place to spend time while my vehicle was being serviced. The beautiful vehicles displayed throughout the showroom and on the lot only added to the experience. I would especially like to recognize Tristan for his excellent customer service. He was consistently professional, knowledgeable, courteous, and genuinely pleasant to work with. He took the time to answer my questions, kept me informed throughout the process, and treated both me and my vehicle with respect. It is obvious that he takes pride in his work and in representing the Mercedes-Benz brand. Excellent customer service is becoming increasingly rare, which makes experiences like this stand out even more. Tristan and the entire team at Mercedes-Benz of Albuquerque made the visit a positive one, and I greatly appreciate their dedication and professionalism. Thank you for providing such a first-class experience. It certainly did not go unnoticed. Sincerely, Digory Atlas Kirke More

I experienced some issues with my new SUV. It seems that most of the issues were with my lack of knowledge of how things worked. Hopefully, I've learned the right way to overcome those issues! It seems that most of the issues were with my lack of knowledge of how things worked. Hopefully, I've learned the right way to overcome those issues! Only time will tell. Thanks for the help in dealing with those "problems". More

Check Engine light came on in my Mercedes, drove to the service center, they got me in and let me know it was a software glitch, reset the warning, and sent me on my way quickly. Was a good experience for service center, they got me in and let me know it was a software glitch, reset the warning, and sent me on my way quickly. Was a good experience for my first time working with ABQ Mercedes. More

Great experience, the work was done well and in good time and they offered me a loaner! and they offered me a loaner! More

Fantastic experience. Tom, Simon, Mike and Joe. I can't express just how amazing they all are. You are not just a "customer" you become family. Tom, Simon, Mike and Joe. I can't express just how amazing they all are. You are not just a "customer" you become family. More

All things went well, great service. My only complaint is that you don’t have enough loaners while I’m without my car. I us my car for work and change locations throughout my day. I w My only complaint is that you don’t have enough loaners while I’m without my car. I us my car for work and change locations throughout my day. I was unable to work because you had my car. More

I came in for service, while I was waiting for my ride, Eric introduced himself and the new model convertible the dealership just received. It was an appropriate vehicle for me and his low pressure salesma Eric introduced himself and the new model convertible the dealership just received. It was an appropriate vehicle for me and his low pressure salesmanship won me over. We got a good deal too. More

ABQ Porsche and Audi have been servicing our Macan and A5 for over 6 years. Always great service with honest assessment of maintenance required. They admire ok when you decline after the explanation. No h for over 6 years. Always great service with honest assessment of maintenance required. They admire ok when you decline after the explanation. No hard sell. More