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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,326 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,326 reviews

January 20, 2025

Service department is awesome! Fred was fantastic and very attentive and thorough. Love the video recap they send too. More

by ONEBRIGHTSTARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
January 20, 2025

Appointment went well. Service advisor was helpful and did a great job explaining what needed to be done and answered all questions i asked. More

by JUDDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
January 19, 2025

As soon as we pulled into the lot, Thomas was there to greet us without a sales pitch 😉 More

by CAMGONZALEZ76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
January 17, 2025

Gus was my service advisor and he did an outstanding job. Went above and beyond. More

by HANSENSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus from Audi service
January 17, 2025

Fred Echeves, the service rep, was knowledgeable, friendly and courteous. The service was completed sooner than expected. More

by ROBROBLES19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Echeves
January 17, 2025

Great service from Fred and Steve the shuttle driver. Taking the shuttle to and from Sunport is very helpful. Please consider opening in Santa Fe :) More

by M HILL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Steve, Javier Montes
January 17, 2025

This appointment went well. On time I had a ride and everyone was very pleasant. More

by RECONNCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy, Javier Montes
January 16, 2025

Javier made us very welcome as he organised an urgent emergency diagnostic check on our 2024 Sprinter. He got us on our way as soon as was possible. More

by CWALLACE50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
January 16, 2025

This survey is asking about service/maintenance, but I did not have service on my vehicle. More

by JILL.PETERSON.ABQ
Recommend Dealer
Yes
Employees Worked With
Terry Mantex
January 15, 2025

Gustavo provided excellent communication on both technical and non-technical aspects during our interactions. Very courteous and helpful. More

by J505JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Machitcho
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