Mercedes Benz of Albuquerque

The service was excellent. They are really proactive. While I was waiting to pay for my service, one of the employees in Katy’s recognized my name and came to introduce hersel They are really proactive. While I was waiting to pay for my service, one of the employees in Katy’s recognized my name and came to introduce herself and to let me know if I needed parts for my other cars to call her. Mike came up from sales to say hello and remind me what was coming in. These people don’t make you feel like you are being sold but that you are part of the experience, they know their customers and are here to help. Thats a place you want to go back and visit More

My RS7 overheated unexpectedly. I called on Monday and they told me to bring it in the next morning. Car was repaired in a day without an appointment. AMAZING! I called on Monday and they told me to bring it in the next morning. Car was repaired in a day without an appointment. AMAZING! More

Took 4 hours to do service and Curtsy van not available to guest … too long to guest … too long More

I’ve taken vehicle there several times and as always have gotten great service from them. gotten great service from them. More

Since I got my Audi, this dealership has provided excellent service. All of the service people were excellent. excellent service. All of the service people were excellent. More

Javier was great! He took the time to explain the situation and helped me make the right decision! He took the time to explain the situation and helped me make the right decision! More

I had an absolutely delightful experience when I brought my vehicle in for service! Kayla Anderson, my Service Advisor, was an absolute gem. From the moment I walked in, she radiated warmth and professional my vehicle in for service! Kayla Anderson, my Service Advisor, was an absolute gem. From the moment I walked in, she radiated warmth and professionalism, making me feel completely at ease. Kayla truly went above and beyond, ensuring that every aspect of my experience was nothing short of exceptional. She kept me in the loop, providing detailed updates on the progress of my vehicle, making the wait feel like no time at all. Her skillful communication and genuine care for her customers shone through in every interaction. I can’t wait to return and experience Kayla's outstanding service again in the future! They need more services advisors like her. Thank you, Kayla, for all your help. More

My experience was great kayla was great offered me a loaner while things was getting taken care of on my car which I appreciated. loaner while things was getting taken care of on my car which I appreciated. More

Everything is always first class at Mercedes. Cristian Gil is professional, and always nice to work with. Cristian Gil is professional, and always nice to work with. More

Great Service, Great I was happy And got a excellent Service, Good deal overall best experience. Service, Good deal overall best experience. More