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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,912 Reviews
Call Dealership (505) 821-4000
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8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,912 reviews

May 02, 2026

Lionel is a very good service advisor. Provides timely updates regarding vehicle status and very responsive as well More

by ASESPERANZATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel
Report | Print
May 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m so glad to hear that Lionel provided you with excellent service and timely updates regarding your vehicle. At Mercedes-Benz of Albuquerque, we strive to ensure that our customers have a great experience, and it’s wonderful to know that Lionel made a positive impact. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 01, 2026

The service department is a great team. No matter who I work with, if they are not working, there teammates will pick up the call. This is impressive as very few service departments has don More

by 051755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Javier Montes
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May 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I truly appreciate your recognition of our service team at Mercedes-Benz of Albuquerque. It's great to hear that you had a positive experience with Oscar and our staff's teamwork. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 01, 2026

Very accommodating and outstanding sales and support staff! Bryce and Cassandra in particular. Vehicle was shipped to me and arrived in flawless condition, Highly recommend this dealership! More

by FINAZZONICOLAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce Moen; Cassandra
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May 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Nicolas! I’m thrilled to hear that you found my sales and support staff, especially Bryce and Cassandra, to be accommodating and outstanding. It's great to know your vehicle arrived in flawless condition. I appreciate your recommendation, and we look forward to assisting you at Mercedes Benz of Albuquerque in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

May 01, 2026

Very happy with the service I received from the parts and service department. Javier was very personal while addressing my concerns. More

by CRASHPHILLIPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
May 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful feedback! I’m happy to hear that you had a great experience with the parts and service department at Mercedes Benz of Albuquerque. Javier truly values connecting with you. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 27, 2026

Great dealership. Bryan is experienced and really knowledgeable at helping you finding your car of choice. More

by KMSENAGBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gibson
Report | Print
Apr 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m thrilled to hear you had a great experience at Mercedes Benz of Albuquerque with Bryan. His expertise truly makes a difference when helping you find the perfect vehicle. I appreciate your feedback, and we look forward to assisting you again soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

April 27, 2026

In and out, no complications, fixed the issues. Nothing else to report here. NO need for 15 word minimum More

by ZLAPOINTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback! I'm glad to hear that your experience at Mercedes Benz of Albuquerque was smooth and that we could address your issues efficiently. We look forward to serving you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 27, 2026

I have been going to Mercedes of Albuquerque for the past 5 years and have been very happy with the service. More

by rayjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Ray! I truly appreciate your loyalty to Mercedes Benz of Albuquerque. It’s fantastic to hear that you have been very happy with our service. We look forward to continuing to provide you with exceptional experiences in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 25, 2026

Great service and customer support. Javier Monte’s was Awesome!! Came through in epic form!! More

by LAUGGINGERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your wonderful review! I’m thrilled to hear that you had a great experience with us at Mercedes Benz of Albuquerque and that Javier provided you with excellent service. I truly appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 23, 2026

Towed to dealership when traveling. They understood we needed to get back on the road and were prompt in diagnosing the problem. We were sent a video of their findings. We got back on t More

by WAYNE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Wayne! I’m glad to hear that you had a positive experience with Mercedes Benz of Albuquerque during your travels. It's great to know that we were able to quickly diagnose the issue and get you back on the road. I appreciate your feedback, and we hope to assist you again in the future! Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 23, 2026

Has computer/software issues, got fixed right away. Because of work load had to leave car overnight, but no problem. More

by tgawz54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
Report | Print
Apr 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your positive feedback! I'm glad to hear that we were able to resolve the computer/software issues quickly for you. At Mercedes Benz of Albuquerque, our team strives to provide excellent service, and I'm happy that you had a good experience, even with the overnight stay. I appreciate your understanding, and we look forward to assisting you again next time! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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