Mercedes Benz of Albuquerque

The service department is top notch! They always go out of their way and take great care of our vehicle. Javier Montes is always great and keeps me up to date during the visit. You hav They always go out of their way and take great care of our vehicle. Javier Montes is always great and keeps me up to date during the visit. You have a great team there!! More

Very nice people and was treated very respectful. I was very pleased with the service I received. I was very pleased with the service I received. More

Nathan Hudgeons customer service was outstanding! The dealership was able to help me receive the GLA i wanted The dealership was able to help me receive the GLA i wanted More

I dropped my vehicle off yesterday morning at the Audi Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and M Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and Michael were awesome! The video inspection they send is above and beyond what I expected and gives me peace of mind knowing that they were thorough in their inspection. Thanks so much Audi Service! More

They promised my vehicle would be done after almost a week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days becaus week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days because they didn’t order the part. I had to speak to the manager to get the part ordered. And no phone call from the service advisor about the part not being ordered and no apology. More

Excellent service department! Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they h Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they have loaner cars if you book in advance. Will only take my car to them! More

Fred was good. But otherwise was a total waste of my time and I haven’t been able to drive my car since I took it in. But otherwise was a total waste of my time and I haven’t been able to drive my car since I took it in. More

Excellent! Very good ans timely. Good job. Much appreciated. Hope all turns out very good Very good ans timely. Good job. Much appreciated. Hope all turns out very good More

Fred did an outstanding job. He listened and explained everything so we could understand fully of what we need. He listened and explained everything so we could understand fully of what we need. More

A very good car buying experience all around. I look forward to great service experience too. I look forward to great service experience too. More