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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
4,032 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 4,032 reviews

August 24, 2026

Professional clean service oriented . I have been a long time customer and have never been disappointed, my latest purchase experience continued a tradition in f professional service . More

by MWEINPBS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce
Aug 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I truly appreciate your loyalty as a long-time customer of Mercedes Benz of Albuquerque. It’s fantastic to hear that your latest purchase experience upheld our tradition of professional service. We look forward to serving you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 24, 2026

My first time at Mercedes of Albuquerque. Called for warranty and service work and got in within a day. Javier Monte, the Sprinter Service guy was great. Service tech’s video was helpful. Don More

by SSCHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that your first experience at Mercedes Benz of Albuquerque was such a positive one. It's great to know that Javier made you feel valued and provided you with the help you needed. We appreciate your feedback on the service video and the timely completion of your work. We look forward to welcoming you back in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 23, 2026

They have great service. ..are friendly...and cost effective. Nile Redeker is excellent to work with. More

by hcw709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Redeker, Javier Montes
Aug 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our friendly team and found our services cost-effective. It's fantastic to know that Nile made a positive impact during your visit. We look forward to seeing you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 22, 2026

I had an exceptional experience with the Mercedes-Benz Service Department, thanks to Lionel Kinsel. Lionel went above and beyond to provide outstanding customer service. He was professional, knowledgeable More

by Lkidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel
Aug 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear about your exceptional experience with our Service Department and Lionel. It’s great to know that his professionalism and dedication made your visit smooth and stress-free. We truly appreciate your recommendation and hope to see you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 21, 2026

Tristan is a wonderful to work with! Very knowledgeable and makes this a very easy process to move forward with. He is a good asset to your team.! More

by ducky8300
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Aug 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m happy to hear you had such a positive experience with Tristan at Mercedes Benz of Albuquerque. His knowledge and dedication truly make a difference. We look forward to assisting you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 21, 2026

great job communicated before hand place was well kept up to par service was great and a video was sent. Thanks! More

by DOUGZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your awesome review! I’m so glad to hear that you had a great experience at Mercedes Benz of Albuquerque and appreciated our communication, service, and the video. We look forward to serving you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 20, 2026

Very professional. What I really liked is how they treated me. I felt like family. The representative looked for discounts due to my military service which I appreci More

by SCOTT.AVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Scott! I truly appreciate your kind words and am thrilled to hear that you felt treated like family during your visit to Mercedes Benz of Albuquerque. It's great to know that we were able to assist you in finding discounts for your military service. We look forward to welcoming you back for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 20, 2026

Fred and Blake were amazing! We were traveling from Santa Fe to Austin and noticed a nail in one of our tires. They not only found a replacement tire but worked us in to get it r More

by BATESDETTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Blake- Audi Service Dept
Aug 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that Fred and Blake were able to assist you quickly during your travels. At Mercedes Benz of Albuquerque, we strive to provide exceptional customer service and quality workmanship, even in challenging situations. I appreciate your feedback, and we hope to see you again in the future! Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 18, 2026

Very professional and knowledgeable about what you guys sale., great facility and clean. A lot of choices to pick from. More

by COLONGOMEZ42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Pepe
Aug 18, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that you found us at Mercedes Benz of Albuquerque to be professional and knowledgeable. We take pride in our clean facility and the variety of choices we offer. We look forward to seeing you again soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 13, 2026

Lionel and the service team are the best. Thank you for all your hard work. More

by KKNIGHT8113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Aug 14, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your amazing review! I’m happy to hear Lionel and the service team made such a positive impact during your visit to Mercedes Benz of Albuquerque. We appreciate your kind words and look forward to assisting you again. Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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