Mercedes-Benz of Akron

Excellent customer service Great staff and buying experience. Just picked up a new C3004M. We thought we were going to have to order a 2018 model after searching without luck fo Great staff and buying experience. Just picked up a new C3004M. We thought we were going to have to order a 2018 model after searching without luck for a fully loaded model. MBofA was able to locate and secure a vehicle and get it to us in a week More

Great buying experience I had a great experience in securing a 2017 E300. I felt appreciated from beginning to end in the process. There was no pressure to purchase anythin I had a great experience in securing a 2017 E300. I felt appreciated from beginning to end in the process. There was no pressure to purchase anything extra. I plan to continue with Mercedes-Benz of Akron going forward. Gregg and Melanie were terrific. More

Came through where others had failed Great staff and buying experience. The dealer near me was unable to locate a car that I picked out and MBofA was able to secure the vehicle. Great staff and buying experience. The dealer near me was unable to locate a car that I picked out and MBofA was able to secure the vehicle. More

Great experience in Akron Mercedes Benz dealership I have a great experience in Akron Mercedes. Nathan is a very nice guy and I will come back if I 'm going to buy another one. I have a great experience in Akron Mercedes. Nathan is a very nice guy and I will come back if I 'm going to buy another one. More

Ganley Mercedes of Akron a personalized experience I have been going to Ganley Mercedes of Akron for many years and have always been personally welcomed and treated like family by everyone from recepti I have been going to Ganley Mercedes of Akron for many years and have always been personally welcomed and treated like family by everyone from receptionist to my salesperson to the service manager and staff. As a result of the efforts of my salesman, Jim Brink, over the years to match my needs and financial status with the perfect car, I have developed a rare trust in a this dealersip. The personal treatment of the service department, as well, has fostered further this trusting relationship. I honestly feel like I am being treated like family at Ganley. I cannot say such things about any other car dealership. Buying or leasing a car from Ganley aswell as having my car serviced, is a surprisingly pleasant experience without pressure, manipulation, or need to hassle. There has always been an obvious effort to put me first rather than the sale. This is a one of a kind dealership. More

was treated very good by Greg Gillenwater. Greg went out of his way to help me.very pleased.only problem was not getting anything from Mercedes Financial on the payments.Had to get online.but g Greg went out of his way to help me.very pleased.only problem was not getting anything from Mercedes Financial on the payments.Had to get online.but got it handled. More

Sub-par buying experience 2013 CPO GL550 Buying on the internet not recommended here. My 2013 CPO GL550 needed significant cosmetic and mechanical work after I bought it - significant additio Buying on the internet not recommended here. My 2013 CPO GL550 needed significant cosmetic and mechanical work after I bought it - significant additional money and time spent. Not something you expect from a CPO at this price. Zero post sales support - rep did not return email or phone calls. I own both a CPO Audi and BMW (also bought over the internet) - I would rate my buying experience here at the bottom. Not sure if it's Mercedes in general or just this dealership. More

Exceptional experience in purchasing a vehicle Nathan L Beaver and his brother John, who worked across the street at Ganelys other dealership in Akron, Ohio made my purchase of a new vehicle a c Nathan L Beaver and his brother John, who worked across the street at Ganelys other dealership in Akron, Ohio made my purchase of a new vehicle a calming and delightful experience. I can't recommend anyone better to deal with than Nathan Beaver, he was attentive, polite , and very helpful. The Ganley dealership in Akron is a great place to buy a vehicle. Sincerely, Linda Gross More

professional, helpful, refreshing, classy Jim B. was relaxed, friendly and helpful. He showed us the basics of how the vehicle operated and set us loose on a test drive. He knew the vehicle Jim B. was relaxed, friendly and helpful. He showed us the basics of how the vehicle operated and set us loose on a test drive. He knew the vehicle would sell itself and it did! This was our first Mercedes -Benz dealership shopping experience and we see a long and healthy relationship moving forward. It is refreshing to have fun buying a vehicle! We also go to meet Brian M. who operates this and several other locations of Ganley auto. Brian was professional, personable and clearly sets the tone at Mercedes-Benz of Akron. More

He was very professional and listened to our needs. Derek was not pushy and very patient and went out of his way to explain everything about the car. Derek was not pushy and very patient and went out of his way to explain everything about the car. More