Mercedes-Benz of Akron

Best dealer ever I delt with. Helpfull every way Lot of expertise a good advice.Willingnes to work with you Helpfull every way Lot of expertise a good advice.Willingnes to work with you More

Excellent in all regards. Shaun the salesperson was excellent, the car is great. The entire buying experience was first class. Will definitely buy my next Mercedes from the Shaun the salesperson was excellent, the car is great. The entire buying experience was first class. Will definitely buy my next Mercedes from them More

My sales man and finance manager is really good they make easy paper work and explain very nicely easy paper work and explain very nicely More

Emergency tire blowout. Vehicle towed to dealership and they did an awesome job of providing replacement tire by the end of the day. A lifesaver - thank you! they did an awesome job of providing replacement tire by the end of the day. A lifesaver - thank you! More

I contacted Jayda (sales rep) on June 17th to inquire on a 2021 G550. I let her know I was about to purchase a used G550 until I seen theres pop up on Cargurus. She stated a customer had backed out of a dea a 2021 G550. I let her know I was about to purchase a used G550 until I seen theres pop up on Cargurus. She stated a customer had backed out of a deal and they had just listed the G550. I submitted my credit application w/ Jayda. She contacted me later that day and stated she could not get me approved. Which was weird because I was already approved at another dealership for the same amount. So I then went secured my own financing. I called back June 19th and told Jayda I would like to put a deposit on the G550 and would be wiring the funds in two business days. She stated they will not sale the G550 cash??? So I then spoke w/ Greg the GSM he stated they would not sale the G550 cash because they wanted to make their money on the interest but if I was willing to pay $20k over asking price he would ask the GM if he could sale it. Greg called me back and stated his GM refused to sale me the G550 cash. I will not only be contacting Mercedes-Benz USA but the state of OH as it is illegal to charge a different price for cash or finance!!! More

Derek Stone is Amazing. This is the 3rd vehicle I have brought from him. Always Courteous and Professional and he knows exactly what will work for me. I Feel like I’m with friends when I go to the Dealer brought from him. Always Courteous and Professional and he knows exactly what will work for me. I Feel like I’m with friends when I go to the Dealership to car hunt. Great Job Derek. More

AVOID this dealership…I bought a 2021 GLC300 2.5 months ago. The salesman quoted 10k mile service intervals with cost alternating at $250, then $350 at 20k miles and back to $250 at 30k and so on. I arri ago. The salesman quoted 10k mile service intervals with cost alternating at $250, then $350 at 20k miles and back to $250 at 30k and so on. I arrived for first service today and was told $310 and next one is $489 at 20k mark and so on. That is a large discrepancy! Also, on the phone and at appointment time I was told one hour and 15 minutes to perform service. I’m still sitting here at the hour and 45 minutes mark with no contact from service advisor yet. I no longer believe anything this dealership says…. More

I had picked up a GLC 43 from Nathan Beaver recently and he was very helpful throughout the whole process. I am very pleased with the help and support I had received, I highly recommend asking for Nathan I he was very helpful throughout the whole process. I am very pleased with the help and support I had received, I highly recommend asking for Nathan I will be going back to him for future Mercedes. More

Nathan was very helpful, tended to our needs, followed up with us very professionally, all through covid and these trying times. I felt very comfortable and sure that I was buying a great car. Great experien with us very professionally, all through covid and these trying times. I felt very comfortable and sure that I was buying a great car. Great experience, great sales person! More