Mercedes-Benz of Akron
Akron, OH
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This dealership was awesome! !! They ensured that I was treated with dignity and I felt like I was apart of the family. I LOVE my vehicle. !! They ensured that I was treated with dignity and I felt like I was apart of the family. I LOVE my vehicle. More
I just had service done on my vehicle with Juliana, she was excellent. The loaner car was awesome. There is no reasons to go anywhere else for service. I had some time to kill, so I perused the showroom fo was excellent. The loaner car was awesome. There is no reasons to go anywhere else for service. I had some time to kill, so I perused the showroom for a few minutes. The team was friendly and greeted me to make sure I was taken care of. More
My son and I do most of are own work on are cars brought my Mercedes e350 up after putting plate conductor in transmission my self not a hard job was 2.5 hours from start to finish but the part needed to be my Mercedes e350 up after putting plate conductor in transmission my self not a hard job was 2.5 hours from start to finish but the part needed to be programmed to the car sooo this is where the issue started your not to run the car to till it is programmed to the the car because it could further damage other things towed it up to get programmed and they did but after programming you have to run and heat the fluid up to temp and put it into each gear to fill all the components up with the fluid they didn't do that when picked up they brought it around with two low tires and a check engine light on and stuck in limp mode and told me for 2500. The one solenoid is bad they filled the tires andi drove it down the street in limp mode to warm it up and stop and run in though the gears and drive it home just fine and they was told this before it went into shop they said it also has a sun roof recall and they did the work for that few days later wheather was nice but know sun roof won't work now all this was documented by my son and I will not go back to the repair shop there let alone give any new business on any new or used cars their lost More
My experience was very easy, quick and completed professionally. I'm not happy about having to use both of my prepaid oil changes when I only have less than 13,000 miles on my vehicle. professionally. I'm not happy about having to use both of my prepaid oil changes when I only have less than 13,000 miles on my vehicle. More
Great experience. This was our second purchase from Akron MB. They were able to Get us in and out with our new vehicle very quickly. The salesman and finance person we This was our second purchase from Akron MB. They were able to Get us in and out with our new vehicle very quickly. The salesman and finance person were very friendly and helpful. We will be back when it’s time for a replacement. More
Aaron Woods and Joe Arno were great to work with and were very accommodating, especially during this crazy time of little to no available stock. Aaron followed up several times once we left the dealership an very accommodating, especially during this crazy time of little to no available stock. Aaron followed up several times once we left the dealership and then again after dropping our car off at the house. This was Aaron's second transaction and he did a great job. More