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Mercedes-Benz of Akron

Akron, OH

4.8
68 Reviews

1361 E Market St

Akron, OH

44305

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Showing 68 reviews

November 08, 2023

All went over and above to make the experience very enjoyable, would recommend to everyone k More

by Gpalumbo60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Derek Stone
Nov 10, 2023 -

Mercedes-Benz of Akron responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

Dan the service manager had a terrible attitude after my sprinter was towed to them by Mercedes roadside assistance. He threw a fit that he didn't have room to store it and that he had customers scheduled o More

by Parakeith1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service durector
Nov 10, 2023 -

Mercedes-Benz of Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Mercedes-Benz of Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 21, 2023

Excellent service and accommodative for any request. creative in finding solutions to over come challenges satisfying customers More

by raavitagore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver
Oct 24, 2023 -

Mercedes-Benz of Akron responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2023

Greg Gillenwater is my salesman who has always taken excellent care of all my needs. Service has been good. More

by James Johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Gregg Gillenwater
Oct 05, 2023 -

Mercedes-Benz of Akron responded

Hi James, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Akron

Oct 05, 2023 -

James Johnston responded

I

September 20, 2023

Very helpful and knowledgeable staff. Shaun Thompson was my salesperson and he took very good care of me. He was patient and there was no pressure from him to but a car. More

by Brycia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Sep 22, 2023 -

Mercedes-Benz of Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. We hope you have a great day!

September 20, 2023

Very quick and easy process with Sean. We are very happy with our new vehicle. More

by todd.keiper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Shaun Thompson
Sep 22, 2023 -

Mercedes-Benz of Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. We hope you have a great day!

September 20, 2023

Adam was amazing to work with. He made the online purchase process seamlessly easy. He was extremely responsive and helpful, and we couldn’t have asked for a better experience!!! W More

by Lisa Catino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam O'Karma
Sep 22, 2023 -

Mercedes-Benz of Akron responded

Hi Lisa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. We hope you have a great day!

September 20, 2023

This dealership is hands down the best. They are all very friendly and helpful and we received great service More

by Sharon R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone, Shaun Thompson
Sep 22, 2023 -

Mercedes-Benz of Akron responded

Hi Sharon, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 17, 2023

amazing next-level service! joe somehow landed an amazing china blue mfkt g550 & jayda effortlessly completed the sale & even personally delivered the vehicle - many thanks! More

by da
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayda Nagy
Aug 23, 2023 -

Mercedes-Benz of Akron responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2023

Incredible dealership! Always a pleasure. Team is very accommodating and kind. We have been going to Mercedes Benz of Akron for years and will continue to do so. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno, Jayda Nagy, Derek Stone, Shaun Thompson, Adam O'Karma, Gregg Gillenwater, Aaron Woods
Aug 11, 2023 -

Mercedes-Benz of Akron responded

Hi Jack, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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