Mercedes-Benz of Akron
Akron, OH
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Dan the service manager had a terrible attitude after my sprinter was towed to them by Mercedes roadside assistance. He threw a fit that he didn't have room to store it and that he had customers scheduled o sprinter was towed to them by Mercedes roadside assistance. He threw a fit that he didn't have room to store it and that he had customers scheduled out 2 weeks. I was out of town and relied on Mercedes customer service for best place to go. I would have understood customers who were scheduled cone first, but the attitude I got because I didn't have an appointment for a sudden breakdown was not anything I have ever experienced. I would not recommend Mercedes of Akron. I decided to payifor my sprinter to be towed 2 hours away because he didn't want to accept my vehicle for service. He couldn't even get me a date for a service appointment. More
Very helpful and knowledgeable staff. Shaun Thompson was my salesperson and he took very good care of me. He was patient and there was no pressure from him to but a car. Shaun Thompson was my salesperson and he took very good care of me. He was patient and there was no pressure from him to but a car. More
Adam was amazing to work with. He made the online purchase process seamlessly easy. He was extremely responsive and helpful, and we couldn’t have asked for a better experience!!! W He made the online purchase process seamlessly easy. He was extremely responsive and helpful, and we couldn’t have asked for a better experience!!! We will definitely be back when looking for another vehicle. We are thrilled with our purchase and can not say enough about how easy it was to make the transaction with Adam. He was outstanding!!!!! More
amazing next-level service! joe somehow landed an amazing china blue mfkt g550 & jayda effortlessly completed the sale & even personally delivered the vehicle - many thanks! joe somehow landed an amazing china blue mfkt g550 & jayda effortlessly completed the sale & even personally delivered the vehicle - many thanks! hoping this is the first of a series - many thanks mb of akron! More
Incredible dealership! Always a pleasure. Team is very accommodating and kind. We have been going to Mercedes Benz of Akron for years and will continue to do so. Always a pleasure. Team is very accommodating and kind. We have been going to Mercedes Benz of Akron for years and will continue to do so. More