Back

Mercedes-Benz at Long of Chattanooga - Service Center

Chattanooga, TN

not yet
rated
186 Reviews

186 Reviews of Mercedes-Benz at Long of Chattanooga - Service Center

Sort by
February 23, 2022

Mary Beth and Peter the service manager were a simple pleasure to deal with, they were very genuine and very nice people. I enjoyed my experience and definitely would come back and also recommend them to More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Long
February 19, 2022

Trevor was my service advisor and he went out of his way to assist me. Then the service manager called the next day to check up on how well their service was! This is first call customer satisfaction guys! More

by Customer#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Evett
February 05, 2022

Great service! Great people! Mercedes-Benz at Long Of Chattanooga is my go to for all my car repairs! Thanks to all the guys in the service department for all your great work! I’m absolutely pleased!! More

by Adrianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Long
January 25, 2022

Excellent service prompt and courteous no wait timeStaff Excellent service prompt and courteous no wait time Staff courteous and very helpful New to area and was satisfied with my choice Service Msnager More

by dickienodone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth snd bryce young
January 20, 2022

Long of Chattanooga continues to be the best dealership I have ever used! They just PLAN to please the customer at all costs! Its worth the 224 mile round trip for me to do business with them! More

by Tramfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Evett, Allan Long
December 08, 2021

Always great service they take care of my vehicle and got me a rental car to drive while waiting on parts More

by anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth
November 09, 2021

Always Excellent and thorough service in a reasonable amount of time. Long takes good care of their customers. Highly recommended! More

by tbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth
October 29, 2021

Everything was great.. Very nice people and Trevor was awesome! I always had a vehicle to get around while my car was being serviced! So with all that being said I will be doing all my needed car service More

by Adrianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor in serviced department
October 22, 2021

I have been servicing my car at Long for years now, but my experience just keeps getting better. My car is 10 years old and in excellent condition, thanks to the service department. My service advisor, Mar More

by Egoughler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth Slasor
October 18, 2021

Our car broke down 3 hours from home. We contacted longs Mercedes of Chattanooga and they towed our vehicle, diagnosed and made the repair by the next morning. Then they delivered our car to us at the motel More

by smuse51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb