Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Of West Chester
West Chester Township, OH
398 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 398 reviews
July 21, 2016
Bought used Would recommend dealing with Al to anyone interested in buying a vehicle. He was very helpful to my needs. Will visit again for my next purchase. Would recommend dealing with Al to anyone interested in buying a vehicle. He was very helpful to my needs. Will visit again for my next purchase. More
by mike clements
Employees Worked With
Al Glover
July 21, 2016
My Mercedes Benz experience I had a very pleasant experience at Mercedes-Benz of West Chester in the Cincinnati area. I had my mind on one car, but they showed me other options a I had a very pleasant experience at Mercedes-Benz of West Chester in the Cincinnati area. I had my mind on one car, but they showed me other options and ultimately I decided on one that I think was ab overall better fit than what I had in mind originally. I feel they worked very hard to get the price as good as I could get. The follow-through was also very good post sales. Their concierge service is very good. Kayla spent time and repeated things in a patient manner. The dealership salesman Andreas and the manager Abel were fantastic. I felt no pressure. Of course they used the verbiage that is used at a car dealership and I was prepared for that but I did not feel any undue pressure. They were patient and I felt they were willing to work with me. Definitely when the time arises I would consider going back to them. More
by Ron Cincinnati
Employees Worked With
Andreas, Abel, Kayla
July 18, 2016
Great purchasing experience I was in the market for a GLC300 for my wife. My salesperson was very professional and courteous. We were able to negotiate a very competitive price a I was in the market for a GLC300 for my wife. My salesperson was very professional and courteous. We were able to negotiate a very competitive price and get the deal completed efficiently. There were some small parts missing from the vehicle initially but my salesperson was able to get problems resolved quickly. More
by Anquan Wang
Employees Worked With
Al Glover
July 16, 2016
No1 car dealership Loved being able to deal via the text and was more than fun, but very easy for me ! Loved this experience! Thank for making me happy Loved being able to deal via the text and was more than fun, but very easy for me ! Loved this experience! Thank for making me happy More
by Ggshoping1
Employees Worked With
Mike Campo, Kayla Marquardt, Justin Guenther, Belinda Gribble
July 13, 2016
Efficient I was in the market for a certified pre-owned Mercedes. Found one online, called the dealership, set a meeting with Andreas, test drove it, and then I was in the market for a certified pre-owned Mercedes. Found one online, called the dealership, set a meeting with Andreas, test drove it, and then purchased it. Andreas and Michael were extremely friendly and efficient. They had me in, and driving out of, the dealership within two and a half hours. Really enjoy my ML 350. More
by Aaron Hartley
Employees Worked With
Andreas Burkert, Michael Stain
July 10, 2016
Outstanding experience I was originally looking at SUV's but did not care for the experience at that dealership. Chip Jurgens, professionalism, no pressure, straight forwar I was originally looking at SUV's but did not care for the experience at that dealership. Chip Jurgens, professionalism, no pressure, straight forward style was appealing. I test drove two cars and one of them twice before making my decision. It was the most outstanding, professional, major purchase experience I have ever had. I asked for the best offer up front with one counter offer before Belinda shook my hand and said, "Congratulations!" I have been introduced to about 8 staff and each experience has been the same-exceptional. I also appreciated the Kayla Marquardta who went over all the special features that Chip had pointed out, a few days later. Though it was my initial experience with Chip that made all the difference and intrigued me to stay. I also appreciated Mike Campo searching for the best rate. More
by jjoyce
Employees Worked With
The young gentleman who is a senior in high school who asked if we needed any help when we arriving at closing time., Mike Campo, Chip Jurgens, Kayla Marquardt, Belinda Gribble
July 09, 2016
Excellent Experience These guys do a great job, working together to give the best deal possible. They were honest and made my wife and I feel like VIPs. The vehicle is e These guys do a great job, working together to give the best deal possible. They were honest and made my wife and I feel like VIPs. The vehicle is exactly what we were looking for. We will definitely consider Westchester Mercedes-Benz and Will Jones when it's time for our next purchase. More
by The Lee's
Employees Worked With
Mike Campo, Will Jones, Michael Stain, Belinda Gribble
July 05, 2016
Great Customer Service This is my second purchase from Mercedes Benz of West Chester. With the new management, I could feel that the atmosphere was more relaxed and everyon This is my second purchase from Mercedes Benz of West Chester. With the new management, I could feel that the atmosphere was more relaxed and everyone was attentive and answered my questions. Will Jones was my Sales Associate and as usual VERY professional, open, honest, and easy to work with. The overall team provided Great Customer Service!! More
by jasminep2013
Employees Worked With
Will Jones, Andy Couture, Kenneth Jimison, Belinda Gribble
June 30, 2016
excellent service I returned quite a few days while trying to make my mind up and was NEVER hurried or pressured to make a decision. I always received a friendly greeti I returned quite a few days while trying to make my mind up and was NEVER hurried or pressured to make a decision. I always received a friendly greeting and everyone made themselves available for whatever I needed. I can truly say I have never been treated so well at any other dealership as I was by Al, Belinda Gribble, Michael Stain, and Kayla Marquardt. I will definitely come back to purchase my next car. Thank you. Andrea K. More
by meema
Employees Worked With
Michael Stain, Kayla Marquardt, Belinda Gribble, Al Glover
June 30, 2016
Nothing short of excellent service! When we first arrived at the dealership, we were greeted right away by Al Glover. He showed us some options we were interested in and a few hours late When we first arrived at the dealership, we were greeted right away by Al Glover. He showed us some options we were interested in and a few hours later, we walked out with the SUV we wanted. We couldn't have had better service. Everyone kept on checking on us throughout the whole process and made sure there's nothing that we needed. We had been searching for an SUV while and I am so great we saved the best dealership for last! Thank you for everything again Mr. AL Glover! We will definitely be back in the future! Sincerely, Jean, Marie and Marie S. More
by romain18
Employees Worked With
Michael Stain, Abel Bogale, Kayla Marquardt, Al Glover
