Mercedes-Benz Of West Chester

Welcoming to the Family I first called Mercedes with some interest in a few models. Once they got me in the door they just started asking the right questions. I never at once I first called Mercedes with some interest in a few models. Once they got me in the door they just started asking the right questions. I never at once felt like I was being sold I was taken care of from top to bottom! Al (the associate) was great. He allowed me to get comfort with a test drive and then walked me through the finance process. It was smooth. The following day he personally delivered the vehicle and got me accustomed to the great options the car has. However, this was just the beginning. Since the sale, he's kept in touch making sure I am 100% satisfied. It's not even about the car anymore it's about the level of respect this guy has displayed. You want someone to sell you a vehicle go somewhere else. The staff as a whole has made sure I am well taken care of. Thank you guys I truly feel like I'm part of the family and not just a customer. I appreciate everything you guys have done for me! More

"The Best or Nothing" is exemplified at MBWC We've had 3 Mercedes serviced at MBWC through the years, so our trust in the Dealership was already there. Then I meet Al Glover with an inquiry on an We've had 3 Mercedes serviced at MBWC through the years, so our trust in the Dealership was already there. Then I meet Al Glover with an inquiry on an E-Class and I loved the car. He came with straight to the point numbers and I knew my number on our trade so we had a deal. Easy, no pressure sales and a very comfortable experience buying the car. I have a few of his business cards and will definitely be sending a few people his way. More

Great no pressure experience Buying a car at MB of West Chester turned out to be a very pleasant and relaxing experience. Chip Jurgens greeted us warmly as we walked in and spent Buying a car at MB of West Chester turned out to be a very pleasant and relaxing experience. Chip Jurgens greeted us warmly as we walked in and spent the time to listen to my wife's requirements. After some low key but very informative information about the model that she liked and what options were available, we narrowed down our choice quickly and worked out a fair price which was agreed upon by the Sales Manager. Although there are quite a few documents to sign, this went without a hitch and soon we were driving home with our new CLA-250. All in all a very pleasant experience and thus deakership certainly lives up to the Mercedes image and brand. More

Happy Customer! Our purchase with 2 MB certified pre-owned cars at this dealer was fantastic! We had a great experience and satisfaction with our purchase. Staff were Our purchase with 2 MB certified pre-owned cars at this dealer was fantastic! We had a great experience and satisfaction with our purchase. Staff were friendly and took care of our needs. I would highly recommend Mercedez Benz of West Chester! More

Mercedes purchase I drove 4 different cars to determine which one was the best for me. They stayed past closing to take care of us. They washed a delivered the car to I drove 4 different cars to determine which one was the best for me. They stayed past closing to take care of us. They washed a delivered the car to our house the next day. More

Friendly and knowledgeable Service This is our very first MB purchase and they really made us at easy and the entire process was smooth and friendly. They did everything they could to This is our very first MB purchase and they really made us at easy and the entire process was smooth and friendly. They did everything they could to educate us on new car and feature, helped us compare between models and making informed decision. More

Personable, Dependabke, & Customer Servive Worlthy I'd just recently moved from DC to Louisville and had taken a huge pay cut. I'd driven my car down and someone ran a red light and totalled my car. I'd just recently moved from DC to Louisville and had taken a huge pay cut. I'd driven my car down and someone ran a red light and totalled my car. I found myself unable to get approved for a loan due to me no longer having enough income. I called West Chester Mercedes-Benz and told salesguy D.J. my dilemma. But the car I wanted was there & all I could do is try one last time. Within 2.days after 1 discussion & 1 application I received the best call ever saying that I was approvedI🙋. I couldn't ask for better service throughout the entire process. Financing was easy, even the main manager Abel took the time out to come over and introduce himself. I would definitely recommend!! More

great dealership, great deals been searching for 2 years to get a new sprinter van but couldn't find the right deal. Mercedes Benz of West Chester was where I found the best price. been searching for 2 years to get a new sprinter van but couldn't find the right deal. Mercedes Benz of West Chester was where I found the best price. Great sales staff were very friendly. Thanks. More

Quick and professional process The negotiation was fair and fast . Perhaps the best car buying experience in my lifetime. I would recommend the dealer to anyone interested in a pl The negotiation was fair and fast . Perhaps the best car buying experience in my lifetime. I would recommend the dealer to anyone interested in a pleasurable car buying experience. More

Excellent Experience! This is my third car purchasing experience at West Chester Mercedes. My Sales Associate Rick was helpful and friendly. He was willing to go the extr This is my third car purchasing experience at West Chester Mercedes. My Sales Associate Rick was helpful and friendly. He was willing to go the extra mile to help me. Abel the General Manager was accommodating and knowledgeable. I would absolutely recommend West Chester Mercedes for your next purchase More