Mercedes-Benz Of West Chester

Everyone I worked with was helpful and friendly. They were well-prepared and made taking delivery very easy for me. This has been my experience with MB of WC and why I continue to buy from them and refer were well-prepared and made taking delivery very easy for me. This has been my experience with MB of WC and why I continue to buy from them and refer them to others. More

I worked with Lisa and was very pleased with her ability to answer all of my questions and to help me decide on the car I bought. She was very professional and handled her business as I expected. She's a pl to answer all of my questions and to help me decide on the car I bought. She was very professional and handled her business as I expected. She's a plus for your business. More

We searched the Mercedes Benz Certified Pre-owned company website, and were able to find exactly the vehicle we were looking for at the West Chester MB dealership. Hooking up with Milton Hughes was just pur website, and were able to find exactly the vehicle we were looking for at the West Chester MB dealership. Hooking up with Milton Hughes was just pure good luck. We contacted the dealer at 11 am, arrived in Ohio at 2:00 pm from Indpls. to meet with Milton, and were on our way home with our GL 450 by 5 pm. A very comfortable and enjoyable car-buying experience. The vehicle is everything the dealer said it was, and the service and Milton's knowledge exceded our expectations. Thanks Milton. See you in ten years when we wear out/ get tired of our GL450, or if we decide to add a second one. Ty and Sara Campbell More

I travel frequently between Cincinnati and Detriot. Typically I am away for weeks at a time making it very difficult to schedule appointments ahead of time. I had been in contact with Chris for a few Typically I am away for weeks at a time making it very difficult to schedule appointments ahead of time. I had been in contact with Chris for a few weeks searching for a full size luxury car that would best suit my needs. On a Friday afternoon I received a followup call stating that they had just taken a car on trade in that seemed like a good match for my needs and price range. I headed down to have a look at the car but I ran late and it was locked up in the shop for the evening pending safety checks and final approval before it could be test driven. Chris was able to contact the service manager and get the shop unlocked and the lights back on so we could have a look at the car, I was impressed with all the trouble he went through despite me being late for the appointment. Everything with the car looked great and I was exited to get out of my compact loaner car, I am 6'6. I had to leave that monday for 2 weeks, so after explaining my situation Chris made a few phone calls and it looked like they could have the car ready for me on saturday. On saturday everything went smoothly, I was able to test drive and look the car over once again. I found a problem with one of the leather seats and they had it fixed within the hour. I was also happy with the entire closing process, no ridiculous sales pitches about acid rain, uv damage, or other 3rd party warranty packages. Just simple black and white statements on whether or not he felt they would be worth it to me. Very professional and to the point. Bottom line, 1. Very happy with the car 2. Happy with the price 3. I was in and out in 3 hours I would not hesitate to recommend this dealership for new or used purchases. Sincerely, Ken Sullivan More

Ron was extremely helpful and polite. I was vary happy with the service I recieved and love the new to me car he sold me. with the service I recieved and love the new to me car he sold me. More

Our experience with this dealership and Milton were wonderful. We are very pleased with our purchase and look forward to working with them in the future. wonderful. We are very pleased with our purchase and look forward to working with them in the future. More

I'm continually impressed with the friendliness, professionalism and product knowledge of the staff of MB of West Chester that I've come in contact with. geb professionalism and product knowledge of the staff of MB of West Chester that I've come in contact with. geb More

Overall, it was a very good experience there with Lisa in this dealer. She was very professional and nice to answer all of our questions and concerns. this dealer. She was very professional and nice to answer all of our questions and concerns. More

John was great to work with, first on my preliminary visit and understanding that I would need to bring my wife for a visit to get familiar with the dealer ship and vehicle that we had in mind. On the visit and understanding that I would need to bring my wife for a visit to get familiar with the dealer ship and vehicle that we had in mind. On the second visit with my wife, who can be demanding, john was very knowledgeable of the product, accommodating to our requests of looking at used and new and in the end put together a deal that we were very happy with and made things happen so that we drove home in a new vehicle. John took my wife's and my very different personalities in stride and was great to work with. More

Patrick was very attentive to our needs. We found the Acura TL on Autotrader the day it was listed, and Patrick was very helpful through out the entire experience. The car was very well detailed and look Acura TL on Autotrader the day it was listed, and Patrick was very helpful through out the entire experience. The car was very well detailed and looked beautiful upon presentation. When we haggled through the price, we were not discouraged about buying the car. Everything about the dealership when very well and we felt we were treated with upmost respect. Thank you Patrick! Tim and Becky More