Mercedes-Benz Of West Chester

Great experience buying CPO Mercedes Benz E-class It was a great experience buying the Mercedes E-class from MB of West Chester. Our salesman Mr. Brian Murphy was courteous, professional and knowledge It was a great experience buying the Mercedes E-class from MB of West Chester. Our salesman Mr. Brian Murphy was courteous, professional and knowledgeable. We were able to get the car we want and Brian did a great job helping us get familiar with all the features of the vehicle. I would highly recommend Brian Murphy and the Mercedes-Benz of West Chester to anyone interested in purchasing a new or pre-owned Mercedes Benz. More

Great experience in West Chester Was looking to replace a vehicle (already sold). Online offered a lot of vehicle choices at several dealerships. The deal that was offered at Merced Was looking to replace a vehicle (already sold). Online offered a lot of vehicle choices at several dealerships. The deal that was offered at Mercedes Benz of West Chester, both the deal on a vehicle, and MB financing was to hard to pass up, and took other dealerships out of the running. Great experience, no pressure sale, no pressure to "add the extras", and feel that we can call on them again with questions and get answers (and not be ignored because the sale is already done). Thanks MB of WC More

New vehicle purchase Milton was friendly, knowledgeable and personable. He was patient in presenting the options of leasing versus buying and helped list pros/cons to each Milton was friendly, knowledgeable and personable. He was patient in presenting the options of leasing versus buying and helped list pros/cons to each option. He was flexible when we unexpectedly had to change the delivery date of the vehicle and communicated effectively though email during the entire process. These were just a few reasons why we decided to purchase from MB of West Chester as opposed to another dealership located closer to our home in Dayton. Great experience with this dealership overall! More

Very easy transaction Very happy with my Purchase- I called after hours and just so happens Will answered the phone. The following day Will spoke with Tom in finance and w Very happy with my Purchase- I called after hours and just so happens Will answered the phone. The following day Will spoke with Tom in finance and we made sure I had all of the necessary paperwork to pick my new to me car up the following Saturday. Whole transaction took less than 1 hr and I was on my way out- I would not hesitate to recommend Will and Tom for future car purchases. More

Recommending Mercedez Benz of West Chester I had the chance to visit and purchase GL450 from this dealership in 1st week of May. Mr. Patrick McClellan was very thorough and professional in list I had the chance to visit and purchase GL450 from this dealership in 1st week of May. Mr. Patrick McClellan was very thorough and professional in listening to our demands and then going over the best match we were looking for. We were greatly impressed by our experience with West Chester dealership from the time of visit to delivery of the vehicle. Mr. Tom Cooperstein also gets five stars for his efficient business skills. More

I Found My Car I am actually not a great fan of driving. I had originally looked at a car at MB Cincinnati because it was close to my home. I was "led" to MB West C I am actually not a great fan of driving. I had originally looked at a car at MB Cincinnati because it was close to my home. I was "led" to MB West Chester and subsequently to Ron Zullo. I knew which model I wanted and I knew what I wanted to pay for it. Ron was very courteous and working with him on a price that I could live with was not painful. I drove away with the car I had originally wanted and I am so far, very happy with it. More

Great cars You make great cars and you know how to handle customers who want them. No xx, straight forward folks, that know what they have to offer. You make great cars and you know how to handle customers who want them. No xx, straight forward folks, that know what they have to offer. More

Customer Friendly experience for new car sales. Working with Will was very easy and comfortable. I never felt like I was getting the "car salesmen" approach. I got a fair price for a very good car a Working with Will was very easy and comfortable. I never felt like I was getting the "car salesmen" approach. I got a fair price for a very good car and would recommend working with Will and the West Chester team. Most everything was simple and easy. It did take a long time to get things finalized in terms of price and getting the car ready (over 2.5 hours), but I am quite confident that is every car dealership in the nation. More

Great customer service! From the time I got out of my car and on to the parking lot of the dealership, I witnessed professionalism. They were very helpful in getting me the From the time I got out of my car and on to the parking lot of the dealership, I witnessed professionalism. They were very helpful in getting me the right car for the best price! Everything about my visit was great. I never really like car shopping but I would do that all over again ! The staff there is awesome. Even the other dealers that walked pass me was nice. I LOVED IT! I will be back for my next car. More

Jeep Limited Jet Finally Found! My husband and I have been checking on line for used Jeep Limited Jets in our area, up to 200 miles from our home, for several months now. We came ac My husband and I have been checking on line for used Jeep Limited Jets in our area, up to 200 miles from our home, for several months now. We came across one available recently, in West Chester, at the Mercedes Benz dealership. So, I e-mailed a message and was contacted by Mike. We went to see the Jeep, along with our son, and he gave us the "thumbs up" on our choice. We were approached by a salesman named, Brian Murphy, who was very professional and patient with us. He rode along on the test drive and filled us in on the many new gadgets and options that were not in my 2005 BMW Z4. The Jeep drove and rode very well. It was so comfortable and everything that we've been looking for...for more than one year! Brian negotiated with us and did all he could to get us the best deal possible. He also was very entertaining, sharing with us all of his many diverse life events, while we waited for the Jeep to be detailed and washed. Brian made sure the fuel tank was full and the fluids were all topped off for us, too. And, he clearly explained the warranty available to us from Mercedes Benz, plus Chris explained the advantage of any additional warranty options. We felt the Jeep we purchased will live up to the expectations expected by the Mercedes Benz dealership, or they will make it possible. We liked that sentiment. We will strongly recommend this dealership to any of our family and friends. Thank you, Brian, for making this purchase an enjoyable one! More