Mercedes-Benz Of West Chester

Great customer service Our company needed to purchase a vehicle so we visited West Chester dealer shop. Brian Murphy greeted us and patiently listented to our needs. He also Our company needed to purchase a vehicle so we visited West Chester dealer shop. Brian Murphy greeted us and patiently listented to our needs. He also took the time to explain the details if the different models so we were able to make a final decision. We appreciated Brian and his manager's help in getting the car we liked in a timely fashion. Our sincere thank you to Brian for his great service. More

Great car buying experience! My wife and I have purchased many cars over the years. This was by far our best experience with a new car dealer. We visited the dealer twice, and b My wife and I have purchased many cars over the years. This was by far our best experience with a new car dealer. We visited the dealer twice, and both times every person we met was professional and friendly. Buying the car was simple and hassle-free. We look forward to building a long-term relationship with this dealer and would not hesitate to recommend this them to friends. More

Great salesperson and treatment I loved working with Will Jones--he was patient as Job. We visited once didn't buy but then came back. He worked with getting us into a car that woul I loved working with Will Jones--he was patient as Job. We visited once didn't buy but then came back. He worked with getting us into a car that would fit our budget. We waffled between two cars and asked many questions and throughout it all he was patient and helpful. He showed us basic features of the car when we were ready to drive it home and offered assistance even after the sale. I would return to this dealership again. More

Excellent experience - best car buying experience ever. From the moment my husband and I entered the dealership, Chip was warm, friendly and welcoming. He answered all my questions and was very knowledgeab From the moment my husband and I entered the dealership, Chip was warm, friendly and welcoming. He answered all my questions and was very knowledgeable about the car. I had very specific needs and changed my desire from a certified pre-owned vehicle to a new vehicle. Chip worked diligently to help me find exactly what I was looking for in my new Mercedes Benz. He has been very helpful in answering my questions after the purchase as well. I would definitely recommend Chip as a salesperson and recommend Mercedes-Benz of West Chester to anyone who is in the market for a Benz. More

Wow!!!!! Mecedes = Excellence. Excellence is the what I experienced at Mecedes of Westchester! Will Jones is excellent in sales. He's very knowledgeable in th Mecedes = Excellence. Excellence is the what I experienced at Mecedes of Westchester! Will Jones is excellent in sales. He's very knowledgeable in the craftsmanship and history of the Mercedes. I am honored to be part of the Mercedes family. My name is Joyce, and I had the true Mercedes experience! More

CPO Purchase Overall I had a great experience with the dealership. I have been very happy with the vehicle since I bought it. Patrick was great to work with and wa Overall I had a great experience with the dealership. I have been very happy with the vehicle since I bought it. Patrick was great to work with and was very responsive to any questions I had. I briefly worked with Justin and I will just say that I'm glad I ended up working with Patrick instead. Overall I think I got a fair price, not great, but fair. I would buy another car from Patrick and this dealership. More

Overall good experience , sales staff was great. Disappointed in detailing of car and found wasp nest in passenger side rear door when got home and windows were dirty. This , sales staff was great. Disappointed in detailing of car and found wasp nest in passenger side rear door when got home and windows were dirty. This concerns me for service there in future. They welcomed the AMA discount. More

My first Mercedes Benz Having purchased my dream car " Mercedes " Patric was patient , kind and not pushy in making a sale . He answered all my questions and did not make me Having purchased my dream car " Mercedes " Patric was patient , kind and not pushy in making a sale . He answered all my questions and did not make me feel uncomfortable at all . I bought a used Mercedes and I was treated as if I had bought a brand new one . My husband was extremely pleased with every part of the experience . I hope to return in the near future for my SUV ?? More

Certified Pre-Owned Purchase This was hands down the best purchasing experience I have had. Mine was a no hassle transaction. I would highly recommend Mercedes Benz of West Chest This was hands down the best purchasing experience I have had. Mine was a no hassle transaction. I would highly recommend Mercedes Benz of West Chester to anyone looking to get behind the wheel of a Benz. I had been looking for the right car for a few weeks when I was referred by a friend to check out this dealership. Their online inventory is easy to search and their pricing is fair. I found the car I wanted to try at a price I was comfortable with and emailed the dealer through the website. I was very pleased to have received a reply in a matter of minutes. I set an appointment for later that day and drove up. In my experience, the mere setting of an appointment is usually a formality, so I was pleasantly suppressed to be immediately greeted by Patrick when I arrived. He had already pulled around the car and was ready for a test drive. It goes without saying that I loved the car. After the test drive I erroneously thought it would be a high pressure sales pitch. There was absolutely zero pressure from Patrick to close same day, but my mind was made up. After a little discussion, we decided to close the deal and discussed financing terms and promotions. When I was working with Tom to finalize financing and warranties, he was incredibly honest and forthcoming with information. Again, there was no pressure to purchase extended warranties or servicing plans. Tom provided the information about what was available and let me decide what I wanted to do. It was a very quick process. All in all, I spent maybe an hour and a half at the dealership, whereas with previous purchases it had been in excess of a couple of hours. Overall this dealership is one I would recommend to anyone due to fair pricing, extremely knowledgable and helpful staff, and promptness. It is easily apparent that Mercedes Benz of West Chester puts the client's interests first! More

First class treatment from Mercedes of West Chester, OH This was our 5th purchase from Mercedes of West Chester. I received great customer service from everyone in every department....as usual. Special tha This was our 5th purchase from Mercedes of West Chester. I received great customer service from everyone in every department....as usual. Special thanks to Andreas for his pro-active approach in helping me with my new car purchase. I would recommend this dealer to any friend or family member. Pam L. More