Mercedes-Benz Of West Chester

What a pleasure I came to this dealership because they had advertised a used car that I wanted. I met my salesman, Andreas Burkett, who treated me such friendly cou I came to this dealership because they had advertised a used car that I wanted. I met my salesman, Andreas Burkett, who treated me such friendly courtesy you would have thought I was going to buy a car three times the cost of my new one! He took the time to have the car put on the rack and the service technician and I went over the whole underbody to assure me that there were no leaks nor rust. Andreas was knowledgable about the whole car buying process, and when he handed me over to Michael Stain in finance, I received the same courtesy. Michael worked hard to get me the lowest price and rates. The car was washed, gassed up and ready when I was. What a pleasant, no-pressure,helpful transaction. I even received a hand-written thank you note a few days after my purchase. I'm quite certain that I'll never go another place to buy a car More

Best Car Buying Experience Ever! I have never been treated so professionally at a car dealer. Andreas was the finest salesman I have ever dealt with. Even Michael in finance was great I have never been treated so professionally at a car dealer. Andreas was the finest salesman I have ever dealt with. Even Michael in finance was great. Best Experience ever. More

Excellent expereince Patrick was fantastic. He was patient, knowledgeable, and professional. A great experience overall. We are very happy with our purchase and with our e Patrick was fantastic. He was patient, knowledgeable, and professional. A great experience overall. We are very happy with our purchase and with our experience overall. They were also patient and kind to our two small children during the whole process. More

Great Salesman! Great salesman, Curt Russell! Curt is new but really strived to get our questions answered. He was so kind and very polite. We wanted to think abou Great salesman, Curt Russell! Curt is new but really strived to get our questions answered. He was so kind and very polite. We wanted to think about things before we jumped into a different car (we had previously driven 5 Lexus vehicles). He followed up with a phone call on Monday and I felt like he really our business and so we returned and purchased a car. He really seemed to care about people and how they were feeling. To bad other businesses do not have with his fabulous customer service! Sincerely, Vickie Turner More

What a Great Team!!!! I must say that when you step in the door at Mercedes Benz Of West Chester I can feel the warmth, everyone smiles and asks how everything is going. T I must say that when you step in the door at Mercedes Benz Of West Chester I can feel the warmth, everyone smiles and asks how everything is going. The staff is great so helpful,They worked with me and made my transaction so easy they took care if every detail,they make sure you understand everything you need to know,after going through all the bells and buttons of the vehicle there is still so many things to remember,no problem just come back when you have a question and they are there for the asking. These guys are the Greatest,yes I will be back for there guidance and there smiles. Thank you my Friends,I love my new GLK350 a stunning running machine,Several years ago I told my husband, Once you drive a Mercedes there is no turning back,I still feel that way!???????????? More

MB Newbie My wife and I purchased a GLA 250 from Kyle Ritz. We were a little intimidated and nervous about what to expect. When we met with Kyle, he was very p My wife and I purchased a GLA 250 from Kyle Ritz. We were a little intimidated and nervous about what to expect. When we met with Kyle, he was very patient and friendly and worked within our budget to find the perfect fit. From choosing the perfect vehicle to delivery, Kyle, Jason Hackney and the rest of the West Chester staff made us feel like we are their most important customer. More

Patrick McClellan Patrick was great to work with. He was knowledgeable and made buying our new car so easy. I look forward to working with Patrick in the future. Sam Patrick was great to work with. He was knowledgeable and made buying our new car so easy. I look forward to working with Patrick in the future. Sam More

Purchased a NEW 2016 GLE 350 4matic My wife and I initially purchased the vehicle about 2 months ago by placing an order for customized built. Our sales person at that was very "weak" i My wife and I initially purchased the vehicle about 2 months ago by placing an order for customized built. Our sales person at that was very "weak" in terms of knowledge. However, he had since left the dealership prior to the delivery of our car last week. The management team assigned Andreas Burkert to us. Even though he had only started at the dealership for 6 months, he was EXTREMELY impressive. He was professional, sharp, witty, patient, and honest during the entire delivery process. The BEST sales person I have ever encountered. I have owned other Mercedes, Audi, and Porsche. MB of West Chester should be VERY, VERY proud of Andreas. I would HIGHLY recommend MB of West Chester and its employees: Andreas Burkert and Jason HACKNEY. By the way, Andy Couture is a superb service adviser at the dealership. Jing and Dennis More

purchased a new 2015 c class 4matic a month ago I purchased a 2015 Mercedes c class 4matic. the sales representative was andreas burkhert. from the moment I walked into the dealership a month ago I purchased a 2015 Mercedes c class 4matic. the sales representative was andreas burkhert. from the moment I walked into the dealership I knew I was in the right place. everyone was very professional and courteous. andreas put me at ease and walked me through this purchase. he is very knowledgeable and enthusiastic about these cars and is a great representative of Mercedes and this dealership. I have and will continue recommending andreas and Mercedes of west chester to anyone who asks me about my new car. More

Patrick McClellan Patrick is very professional and showed us the Mercedes Benz line. Walk through the lot and explained how safe it is to drive a Mercedes Benz. we e Patrick is very professional and showed us the Mercedes Benz line. Walk through the lot and explained how safe it is to drive a Mercedes Benz. we ended up buying C300 2015 and GL450 2013. More