Mercedes-Benz Of West Chester

Easy purchasing my new car. This was the easiest ever experience I have had purchasing a new car. All the Details of my deal were ready to sign as soon as I arrived at the deal This was the easiest ever experience I have had purchasing a new car. All the Details of my deal were ready to sign as soon as I arrived at the dealership. More

Buying Experience I am very impressed by the friendliness and professionalism of all three people i came in contact during my initial tow visits to purchase the car.. P I am very impressed by the friendliness and professionalism of all three people i came in contact during my initial tow visits to purchase the car.. Patrick not only followed with phone call after the purchase he took time to visit me to go over a few things I was not sure about the car. Wonderful guys to deal with! Krishna Kool More

Great Dealership! The entire staff was knowledgeable, nice, and eager to provide a high level of customer service. I never expected to leave with my GLA 250, but drove The entire staff was knowledgeable, nice, and eager to provide a high level of customer service. I never expected to leave with my GLA 250, but drove it home the same night of my visit! More

Outstanding & very satisfied. Curt Russell met us at the front door and answered all of our questions. Curt directed us to a couple of different vehicles and answered all questions Curt Russell met us at the front door and answered all of our questions. Curt directed us to a couple of different vehicles and answered all questions on each. He did a great job through the selling process and made it easy for us to choose a Mercedes vehicle. More

Great overall experience ! Kyle and his team made this a very easy happy experience! I would recommend this dealership over the others in the greater Cincinnati area. This is m Kyle and his team made this a very easy happy experience! I would recommend this dealership over the others in the greater Cincinnati area. This is my second purchase from this dealership, and find it to be the best priced and the tri-state. Thank you again! Gwenn & Ron More

Pleasant experience Shopping for a new car has always been a stressful time for me. However my sales associate Patrick McCellan was very polite and personable. My famil Shopping for a new car has always been a stressful time for me. However my sales associate Patrick McCellan was very polite and personable. My family and I really appreciated the way Patrick treated us and made our experience very pleasant. He is very knowledgeable and willing to go the extra mile. This experience figured greatly in my decision. I bought a certified pre-owned 2014 e350 mercedes-benz. I had to see other members of mercedes-benz of West Chester and they were also very pleasant to deal with. I would highly recommend Mercedes Benz of West Chester to anyone wishing to purchase a car. It's a well designed and very clean business. More importantly it has a very friendly and courteous staff. More

Straight Forward I was in the market for a used MDX. I checked the online automotive websites daily in order to find dealerships that had the vehicle I wanted. I I was in the market for a used MDX. I checked the online automotive websites daily in order to find dealerships that had the vehicle I wanted. I stopped in Mercedes as they took one in on trade and their asking price was in line with market rate. I worked with Andreas whom I found to be very straight forward and genuinely easy to work with. After test driving and buying the car, I would certainly recommend him to my friends and family. It was a straight forward experience and I appreciate that. More

Exceeded my expectations We were extremely happy with the purchasing experience. From choosing the car we liked, to the test drive, and the explanation of all the gadgets on We were extremely happy with the purchasing experience. From choosing the car we liked, to the test drive, and the explanation of all the gadgets on the car, we were treated courteously and fairly. More

I had a great experience and purchased a wonderful 350 E My Sales person, Chip Jurgens, was so helpful, informative, brought cars up for me to see. He never stopped searching for the car that I wanted. I w My Sales person, Chip Jurgens, was so helpful, informative, brought cars up for me to see. He never stopped searching for the car that I wanted. I was so comfortable with Chip who made me feel special. It was as if he was as excited for me as if it were his car being purchased! I would recommend West Chester Mercedes Benz to anyone. In fact, already did! My dentist is going to purchase a Mercedes there! Chip went way above his duties to make my experience wonderful Devon Hansen More

Perfect Car Buying Experience I've not had an easier or more pleasant car buying experience in 30 years of buying cars. Chip Jurgens spent a little while speaking with my wife and I've not had an easier or more pleasant car buying experience in 30 years of buying cars. Chip Jurgens spent a little while speaking with my wife and I about what we were looking for and was friendly, knowledgeable, and not the least pushy. He quickly based off our discussions suggested I drive the new AMG C450, what a brilliant suggestion, it fit perfectly what I was looking for. From there the process was easy from trading in my car to handling all the paperwork. Jason Hackney worked diligently to make sure I understood their position on my trade and my new C450, even going above and beyond the call of duty on several instances. Michael Stain was delightful to deal with doing all the finance and title paperwork etc...It felt more like chatting with an old friend rather some finance guy at some car dealership. Chip made sure I was familiar with all the features and functions of my new car before I left. The dealership is clean and bright and comfortable to wander around in have a cup of coffee or whatever. I was always greeted with a bright smile, everyone genuinely seemed pleased to have me in the dealership as I roamed around while paperwork and such was done. Several conversations were stuck up and time passed pleasantly. If you are looking for a new car don't walk or run, DRIVE to see the team at Mercedes Benz West Chester to get you next car. More