Mercedes-Benz Of West Chester

Not a Challenge(r) to deal with. Very receptive and easy to work with. All employees encountered were more than anxious to help out and were genuinely excited for myself and the sale Very receptive and easy to work with. All employees encountered were more than anxious to help out and were genuinely excited for myself and the sale. Great group of people to work with during what is usually a stressful situation. More

Excellent Experience This is my second car purchase with Zach Glutz. He is amazing to work with and truly cares about his clients. It was an excellent experience from star This is my second car purchase with Zach Glutz. He is amazing to work with and truly cares about his clients. It was an excellent experience from start to finish. I would highly recommend working with Zach and the Mercedes of Cincinnati dealership. More

No hassle Walked in Sat afternoon, saw the car I liked, and was ready to drive it off the lot within about an hour and a half. People there are honest and strai Walked in Sat afternoon, saw the car I liked, and was ready to drive it off the lot within about an hour and a half. People there are honest and straightforward with you, they really try to get you a good deal. More

Sales Staff Melanie Parsons is the best salesperson you have or will ever have. Down to earth straight to the point and very personable. Truly enjoy how she handl Melanie Parsons is the best salesperson you have or will ever have. Down to earth straight to the point and very personable. Truly enjoy how she handles you entire deal. More

Love the Personalized experience Will Jones and the rest of the gang were so welcoming and helpful during and after the sales process. I like to go in just to say hello to he team! Will Jones and the rest of the gang were so welcoming and helpful during and after the sales process. I like to go in just to say hello to he team! I would recommend these guys to anyone!! More

Very Pleasant Experience I would not state that Will Jones sold us our SLK30, but rather, he introduced us to our next Mercedes! Our entire experience with West Chester Merced I would not state that Will Jones sold us our SLK30, but rather, he introduced us to our next Mercedes! Our entire experience with West Chester Mercedes has been nothing less than professional. All of the West Chester representatives; Craig Thomas, Will Jones, and Michael Stain, were friendly, courteous, knowledgeable, and willing to guide us effortlessly though the buying process. We are already planning our next purchase from them in the near future and would highly recommend this dealership to other Mercedes buyers. More

A Caring Dealership I researched sports cars and decided to buy a 2016 SLK. Will Jones was my sales representative. From the moment that I met Will he was professiona I researched sports cars and decided to buy a 2016 SLK. Will Jones was my sales representative. From the moment that I met Will he was professional and personable. He was knowledgable and was even concerned that I was going to purchase a sports car that I would like in the long run. I wanted the car for my birthday but because I wanted a designer color and other specific items on the car they were not sure I would have the car in time. But Will did his best and made sure I got the car on my birthday, And I love my new SLK 300. Every time I walk into the West Chester dealership I feel a genuine concern over what I need. I would highly recommend this dealership and Will Jones as your sales representative. Linda Austing More

2016 E350 It was a pleasure working with Andreas. Our next door neighbor recently purchased a CLS through Chris Walker as had his parents. I had the opportun It was a pleasure working with Andreas. Our next door neighbor recently purchased a CLS through Chris Walker as had his parents. I had the opportunity to talk to both More

Andreas Burkert In my dealings with Andreas, he was professional, knowledgeable, and pleasant. I had gone to another dealer before this one and felt pressure to buy. In my dealings with Andreas, he was professional, knowledgeable, and pleasant. I had gone to another dealer before this one and felt pressure to buy. Here, I felt Andreas wanted me to be happy with my choice. After I purchased the car, he could see I felt nervous about learning all the new equipment. He took his time explaining and treated me with respect, Thank you Andreas! More

Word of mouth Our next door neighbor recently purchased a CLS through Chris Walker as had his parents. I had the opportunity to talk to both the son and his parent Our next door neighbor recently purchased a CLS through Chris Walker as had his parents. I had the opportunity to talk to both the son and his parents who gave Chris high marks and were, in their words, completely satisfied with the Mercedes dealership and its representative. Since we were on the cusp of purchasing another Mercedes, we naturally visited the Montgomery showroom, met Chris , and the rest is history--a very non-threatening, non combatitive negotiation process. Chris was so engaging that I did not have the will to press him further to seek a a better price! This purchase was for my wife, and when Mercedes comes out with the anticipated luxury pick up truck, I will be contacting Chris again. More