Mercedes-Benz Of West Chester

Great Experience Recently bought a used Cadillac from MB of West Chester.. Curt's style was very professional, informative, and pleasant. Took me a couple of trips t Recently bought a used Cadillac from MB of West Chester.. Curt's style was very professional, informative, and pleasant. Took me a couple of trips to decide but Curt hung in there encouraging without pushing. He made the negotiating simple and straight forward for a fair deal. I would recommend his honest open style and service to anyone. We'll be back for the next car! More

Fantastic!!!! i went in to purchase a Cadillac only to see it drive away. i was dead set on leaving because i just knew everything on the lot was way over my price i went in to purchase a Cadillac only to see it drive away. i was dead set on leaving because i just knew everything on the lot was way over my price range.To be honest i was real cut throat because i didnt want to deal with the "car dealership xx" but they where patient with me and i softened up. not only did i walk away with a new 2015 car but a payment im more than happy with. i can truly say i will go back to them if i ever want another car in the future. From the top to the front desk worker everyone was great and the service was fast!!! More

Friendly My dealer name Andreas. He's very friendly and help me through all process for my purchase! I strongly recommended my dealer to everyone. I had a gre My dealer name Andreas. He's very friendly and help me through all process for my purchase! I strongly recommended my dealer to everyone. I had a great experience. More

Best Mercedes Benz dealer in the Cincinnati area I was shopping around for a CPO Benz. Shopped at Cincy Benz and Ft Mitchell Benz. The atmosphere at the West Chester MB dealer was very relaxed and no I was shopping around for a CPO Benz. Shopped at Cincy Benz and Ft Mitchell Benz. The atmosphere at the West Chester MB dealer was very relaxed and non-condescending. At the Cincy Benz dealership, it feels like you need to be in the market for a brand new AMG S65 in order to be treated like a customer. Andreas was very knowledgeable about the products he sells. He was also very friendly and shows that he would go the extra mile for his clients. Belinda, the sales manager, was very friendly and transparent about pricing. She didn't make me feel like she was trying to pull a fast one on me. Lastly, Michael in the finance department was able to get me the best rate available. He wasn't pushy about all the little "add-ons" you typically get at the end of the vehicle purchasing process. This dealership wants you to be a loyal customer and they want referrals. That's how they made me feel. At the end of the day, I left with a great deal on a CPO E-class and will definitely recommend this dealership to anyone in the market for a new or used Mercedes Benz. More

Quality experience overall. What you would expect from a luxury car dealership. Competitive pricing, professional staff and unparalleled service department. I have no trouble i What you would expect from a luxury car dealership. Competitive pricing, professional staff and unparalleled service department. I have no trouble in recommending this dealership. More

Great Service, Friendly helpful staff. Even though I was not there to purchase a Mercedes or top end vehicle, I was still treated with appreciation and respect. If I am ever in the market Even though I was not there to purchase a Mercedes or top end vehicle, I was still treated with appreciation and respect. If I am ever in the market for a Mercedes, I will definitely be back to see Andreas. Also I would recommend this dealership to friends and family. Thanks for making my buying experience easy and hassle free!! More

Exceptional Dealership In the market for a new car, we were comparing Mercedes, BMW and Audi. The exceptional service and attention we received from our sales associate Andr In the market for a new car, we were comparing Mercedes, BMW and Audi. The exceptional service and attention we received from our sales associate Andreas Burkert is what convinced us Mercedes was the right choice for us. In addition to being very knowledgable , Andreas made us feel welcomed and did not employ high pressure sales tactics like the other two dealerships. Upon purchasing our GLC300, he kept us informed on a weekly basis on the progress of our customized vehicle from the assembly line, as it traveled across the ocean and when it arrived in the U.S. We were even able to track the ship it was on! All in all, we were very pleased with our experience with the entire staff at Mercedes Benz of West Chester Ohio but especially Andreas. More

Excellent serives Very good Service, FRIENDLY ATMOSPHERE. Do not push to buy same day. I RECOMEND HIM FOR THE FUTURE PURCHASE. CURT RUSSEL IS A GOOD SALES PERSON, I HA Very good Service, FRIENDLY ATMOSPHERE. Do not push to buy same day. I RECOMEND HIM FOR THE FUTURE PURCHASE. CURT RUSSEL IS A GOOD SALES PERSON, I HAVE SEEN IN MY ENTIRE LIFE IN CAR INDUSTY. Thanks More

Superb Dealership! I deplore car shopping, but I must admit this was the "BEST" experience I've ever had, and I've had a myriad of experiences in my 35 plus years of car I deplore car shopping, but I must admit this was the "BEST" experience I've ever had, and I've had a myriad of experiences in my 35 plus years of car shopping. My salesman Andreas Burkert, was extremely personable, attentive to detail, an active listener and very knowledgeable about the Mercedes-Benz car line. But most importantly he was "very ethical" in his dealings with me. I'll definitely refer friends to him. I now consider myself a client for life. In fact, I found the entire dealership actively engaged in offering "5 Star" service. Including everyone from the General Manager, Abel Bogale who provided personal attention to Porters like Kayla. As well as Sales Manager, Belinda Gribble who wasn't apart of the team when I purchased, but was attentive to my after purchase needs. It's attention to the small details that matter, because that adds up to a wonderful service experience, which I received. Regardless of where you live I'd suggest taking a visit to the Mercedes-Benz of West Chester dealership for an excellent all encompassing car experience. More

Painless Had been looking to purchase vehicle for a couple of months, mostly internet shopping, when we found something we thought we might purchase we woul Had been looking to purchase vehicle for a couple of months, mostly internet shopping, when we found something we thought we might purchase we would drive to the dealership to check it out, but alas the car was either overpriced and the dealership would not budge from what they were asking or the sales person was simply out of touch. We would continue to search and we happened to notice the very high rating for this dealership plus we saw a car we really liked, we did not want to be bombarded by the sales "vultures" so on a Friday evening we went after hours to take a look at it and we really liked what we saw, the next step however was going the next day to the dealership(Saturday) to take a test drive which we did, we showed up at the lot and within about 5 minutes out walks the sales "vulture" Chip, from that point foreword it was the most painless car buying experience we have ever had, we had planned on going to a couple of more dealerships that day but after the way we were treated and the fact that they met the price we were wanting to pay we walked out of the dealership with a new car that day. We would like to thank Chip, Belinda and Michael for the least painless car buying experience we have ever had, btw, Michael is a riot, thanks again. More