Mercedes-Benz Of Tacoma

I had a recall on my air bag. Dealership replaced it about a year ago. Ten day ago, the SRS light came on. So I studied internet. Certified people said. It needs setting. So I called the dealership. about a year ago. Ten day ago, the SRS light came on. So I studied internet. Certified people said. It needs setting. So I called the dealership. I had to stay on the phone for like ten minutes to talk to someone. Once it was hung up by the dealership. After they look at my car. He said that I need to change my airbag control unit and ur was $1,113 before tax and labor. So I decided to wait, and they want to charge me $185 for looking at it. More

AWESOME customer service A truly excellent experience! I am a new MB owner and this was my first service. I am happy to say that they exceeded my expectations. Erik was attent A truly excellent experience! I am a new MB owner and this was my first service. I am happy to say that they exceeded my expectations. Erik was attentive, timely, responsive, knowledgeable, and caring. There was no wait, no problems whatsoever. I'll be back! More

Fantastic service! We needed a recall, airbag replacement for our MB Sprinter chassis RV. Jennifer & Erik, customer service reps at MB Tacoma, were conscientious, respo We needed a recall, airbag replacement for our MB Sprinter chassis RV. Jennifer & Erik, customer service reps at MB Tacoma, were conscientious, responsible and amazingly accommodating. (I had a last minute doctor's appointment to get to.) They got me in and out in a little over an hour! More

Fixing my auto start/stop button Mercedes-Benz of Tacoma was able to fix my auto start-stop button finally and get to the root of the problem which turned out to be my battery. Their Mercedes-Benz of Tacoma was able to fix my auto start-stop button finally and get to the root of the problem which turned out to be my battery. Their service was top-notch and my service advisor James Hatch was excellent and let me know every step of the way. Excellent! More

My wife doesn't think the car was washed though I was asked if I wanted it done. Unsure if requested tire rotation was done as the same wheel is on the front passenger sideas before. asked if I wanted it done. Unsure if requested tire rotation was done as the same wheel is on the front passenger sideas before. More

Superior Service - Jennifer - Ed - Ken -Sarah and Brittany! They help me manage my fleet to the best!! Couldn’t be happier with the excellent care they give Brittany! They help me manage my fleet to the best!! Couldn’t be happier with the excellent care they give More

Excellent service Great service by Oscar Cerna- he greeted us immediately as we walked in the door, with no waiting time. He detailed the service needed and time invol Great service by Oscar Cerna- he greeted us immediately as we walked in the door, with no waiting time. He detailed the service needed and time involved. He kept us updated through the entire process and even had our loaner car ready to go. Very happy to work with him and the experience was very pleasant due to his attention. More

great service I travel past two other dealerships to get my car serviced at Mercedes-Benz Of Tacoma. This dealership always provides friendly and professional serv I travel past two other dealerships to get my car serviced at Mercedes-Benz Of Tacoma. This dealership always provides friendly and professional service that exceeds my expectations. More

Chris Lee is pretty kind and patient in the sale process, including explaining us the trade-in process, discussing price, etc. He is very professional. including explaining us the trade-in process, discussing price, etc. He is very professional. More

I am pleased with my service experience. It was prompt and ready when they said it would be. Jason was very helpful. My curbed wheel, which was really bad, looks like new again. and ready when they said it would be. Jason was very helpful. My curbed wheel, which was really bad, looks like new again. More