Mercedes-Benz Of Tacoma

Fantastic Service! Oscar, my service adviser was great! Had a few issues that needed to be taken care of, after a few inspections other things came up that needed to be Oscar, my service adviser was great! Had a few issues that needed to be taken care of, after a few inspections other things came up that needed to be taken care of. They needed the car all day to take care of these issues, I thought it would take only a couple of hours. He arranged for a loaner car and I could pick up at the end of the day. It worked out better for me than spending a couple of hours at the dealership. Dan O More

My service adviser- Mr Jason is an outstanding person. He is competent, courteous, and bottom line he is a people person. He makes the process simple and easy. is competent, courteous, and bottom line he is a people person. He makes the process simple and easy. More

Jennifer made it first time there A wonderful experience:) Thank you so much!!! We will look forward to future service For our leisure van sprinter Mercedes with her... very helpful experience:) Thank you so much!!! We will look forward to future service For our leisure van sprinter Mercedes with her... very helpful More

Very clean place and great service the staff are very friendly and helpful they know what they are talking about and listen to what you want If it wasn’t for Drew I think we may have brought elsewhere, friendly and helpful they know what they are talking about and listen to what you want If it wasn’t for Drew I think we may have brought elsewhere, I’m going to buy a new Dodge Ram and I’ll only work with drew great asset to your company More

Your customer service was excellent.Jim Foster, James Your customer service was excellent. Jim Foster, James Lee, and Scott who did the briefing about the car before we drove away. Thank you guys. Keep Your customer service was excellent. Jim Foster, James Lee, and Scott who did the briefing about the car before we drove away. Thank you guys. Keep up the good work. More

staff was very kind. I thank to Korey Guidry, he was so kind, friendly and kept checking on me during waiting for service. I would recommend Mercedes of Tacoma to my frie I thank to Korey Guidry, he was so kind, friendly and kept checking on me during waiting for service. I would recommend Mercedes of Tacoma to my friends. More

Purchasing GLE 450 I would definitely recommend Mercedes of Tacoma to my friends. Working with Mr. Jim Foster who is well knowledgeable in his profession was very plea I would definitely recommend Mercedes of Tacoma to my friends. Working with Mr. Jim Foster who is well knowledgeable in his profession was very pleasant experience. More

Monica was great explained everything up front will definitely bring both my cars back great facility nice people everywhere I went in the store thanks definitely bring both my cars back great facility nice people everywhere I went in the store thanks More

They took good care of me and my Mercedes. I wouldn't trust any other facility than the Mercedes dealership. They are nice even when you are stressed because your Mercedes is in service. I wouldn't trust any other facility than the Mercedes dealership. They are nice even when you are stressed because your Mercedes is in service. More

Tire repair -- took 2 visits I had gone in because tire sensor said was low. Ended up having screw and needing new tire. (No warranty on new tire on new car--another story, didn I had gone in because tire sensor said was low. Ended up having screw and needing new tire. (No warranty on new tire on new car--another story, didn't purchase warranty when bought car but this is a Mercedes thing--for an expensive car, wouldn't you expect warranty on tires without purchasing optional coverage??) Anyway, drive away with new tire onto freeway with traffic and tire sensor alert goes back on!! Fight traffic to return to get back to service center--turns out they had not re-calibrated sensor to match back up with other tires after install of new tire. I would expect that thorough service would have performed that as part of protocol so that a return visit would not have been needed. More