Mercedes-Benz Of Tacoma

Always great service from MB of Tacoma. Monica and Sarah were awesome. Work completed on time. Car was delivered very clean. Will always go back for our needs there. were awesome. Work completed on time. Car was delivered very clean. Will always go back for our needs there. More

Bad experience for first service with mercedez. They gave me shuttle ride which i waited 40 mins and when i was upset for waiting, they decided to offered me a lyft ride. Next day i called for updat They gave me shuttle ride which i waited 40 mins and when i was upset for waiting, they decided to offered me a lyft ride. Next day i called for updates, took me 3calls trying to get in touch with the service adviser but 4 hours of waiting with no courtesy call back. I ff up for a loaner (which i requested when i scheduled the service online) and i was told they dont offer a loaner for a service A and diagnostic. Im not coming back again. More

Great service. Everyone was very professional and courteous, I was treated with much respect. I highly recommend Larson Mercedes. I've been coming here for over 20 y Everyone was very professional and courteous, I was treated with much respect. I highly recommend Larson Mercedes. I've been coming here for over 20 years. More

From the moment you drive up to the service area until you drive away they care about your experience. Clean, well organized reception area. Wonderful you drive away they care about your experience. Clean, well organized reception area. Wonderful More

Service Monica my service rep made my experience wonderful with her professional customer service. She kept me up to date as my auto was being worked on and Monica my service rep made my experience wonderful with her professional customer service. She kept me up to date as my auto was being worked on and asked if I had any questions with the process. More

Awesome Service The people we worked with at the point of sale and Monica in service she is the best at what she dose she gave my wife and I awesome service very effi The people we worked with at the point of sale and Monica in service she is the best at what she dose she gave my wife and I awesome service very efficient. More

Very helpful meets customer satisfaction on time scheduled job well done comportable when it comes to get in to loaners car very accommodating oscar is the best scheduled job well done comportable when it comes to get in to loaners car very accommodating oscar is the best More

Oscar, our service advisor, does an outstanding job to ensure his customers are fully informed about the maintenance recommendations the technician is making. Great job. ensure his customers are fully informed about the maintenance recommendations the technician is making. Great job. More

Great My wife was very pleased with the service that she received when she brought her car in. Ryan was great to work with and made the service experience v My wife was very pleased with the service that she received when she brought her car in. Ryan was great to work with and made the service experience very easy. More

Oil change I have had my lease on my Mercedes for 3 1/2 years and ends in 6 month. My prepaid lease maintenance ended at the 3 year mark so the last few oil chan I have had my lease on my Mercedes for 3 1/2 years and ends in 6 month. My prepaid lease maintenance ended at the 3 year mark so the last few oil changes are out of pocket. This week was my second one of these since then. I brought the coupon that was emailed and fine print said only for cars 2008 and older, lucky for my Korey in service honored it for me. The part that bothers me the most was that the service indicator light was not reset and need to pay additional $100 for this to be done. Takes 60 seconds for this by the dealer. Such xxxxxxxx! At Fletcher Jones in Newport they would have done it for free. Tacoma Larson is a bunch of crooks and out to nickle and dime there customers and over charge at every opportunity. More