Mercedes-Benz Of Fredericksburg

My experience as Mercedes Benz of Fredericksburg was great. My saleman, Steven Smith, provided superb service. He was attentive to the needs of his customers. His approach to his job can be characteri great. My saleman, Steven Smith, provided superb service. He was attentive to the needs of his customers. His approach to his job can be characterized as truly professional. I feel that he is truly an asset to Mercedes Benz. More

I purchase a pre owned BMW a few weeks ago and I live about two hours away I spoke with Kay on the phone and with email for a few days before making the trip. When I arrived the car was exactly as she de about two hours away I spoke with Kay on the phone and with email for a few days before making the trip. When I arrived the car was exactly as she described. I am grateful for her honesty and her product knowledge. Everyone one I came in contact with at the dealership was friendly and helpful. My husband and I love our new BMW and recommend Rosner Mercedes to anyone who is looking for a new car. More

My schedule is very tight at the year end. I talked to Mr. Steven Smith over the email for the whole morning and he could not say ANYTHING meaningful or useful. I couldn't beleive that they let this guy Mr. Steven Smith over the email for the whole morning and he could not say ANYTHING meaningful or useful. I couldn't beleive that they let this guy sell Mercedes Benz. No wonder several of my closed friends, who bought Benz recently, told me to try to stay away from this dealership. More

Called the dealer prior to driving 1.5 hours indicating I was looking at an identical car for 3500.00 less (i liked this interior color better )When I arrived they were courteous to show the car and the te was looking at an identical car for 3500.00 less (i liked this interior color better )When I arrived they were courteous to show the car and the test drive went well, When pricing the sales person left HIS OWN OFFICE stating he would rather wholesale the car , than come off on the asking price two hundred dollars , I can understand not agreeing on a price but I never heard of walking out, of his own office leaving me there, Its hard enough to buy a car but who would go through this kind of treatment on your day off Mercedes should go to the dealership and see this for themselves, as we walked to the door the gsm stopped us only to state how his cars are cleaner than the other dealerships , I felt really bad like a scolded child when I left More