Mercedes-Benz Of Fredericksburg

My wife and I just bought a 2012 Mercedes E350, White, with black interior. We havd Steve Smith as our salesman and he was great. We were looking at a used car about a year and half prior at this dealersh with black interior. We havd Steve Smith as our salesman and he was great. We were looking at a used car about a year and half prior at this dealership and decided not to buy. Steve kept in touch with us every so often and it just so happened we were in the market when he called around Memorial Day. Steve Smith was very professional and helped us get a great deal on our New Mercedes-Benz. He has stayed in touch to make sure we are taking advantage of all the perks we receive from Ronsner Mercedes. I would recommend Steve to anyone in the market for a new or used vehicle. Thank you Steve and we look forward to working with you again. More

First I have to say a big THANK YOU! to Rico! ! It was the best experience I've ever had when purchasing a car.It felt so easy,he took things slow with no pressure.He made me feel so comfortable as if I a the best experience I've ever had when purchasing a car.It felt so easy,he took things slow with no pressure.He made me feel so comfortable as if I already knew him.Rico took the process step by step as he showed his knowledge and passion for Mercedes-Benz.As a customer I felt like he loved what he did and it wasnt just a job hints why I felt no pressure to purchase. I love the added perks that come from purchasing at Fredericksburg Mercedes-Benz it feels like no other car dealership. Rico no longer has a customer he has a client for life! Again Thank YOU! More

I was in the market to buy a "newer" Mercedes for my daughter. She was graduating from college and it was her birthday. We saw the car advertised on the website, went to see the car and we were g for my daughter. She was graduating from college and it was her birthday. We saw the car advertised on the website, went to see the car and we were greeted by "Boba". The car was beautiful and a lower than average price for that car. It was such a easy and pleasant purchase. "Boba" was incredible and Perrez, the sales manager was nothing but helpful. This was my second purchase there and I would send anyone to them. More

I was very impressed by the good service at Rosner Mercedes Benz of Fredericksburg. Highly, highly recommend this dealership. My total experience with this dealer was nothing but superb from the mom Mercedes Benz of Fredericksburg. Highly, highly recommend this dealership. My total experience with this dealer was nothing but superb from the moment I stepped out of my car and was greeted by Slobodanka Radulovic - Boba. I think that Boba was very fair and definitely made this overall experience worth it. If and when I decide to buy a new car in the future Boba will be the first person. Also, everyone was extremely customer service oriented and friendly. This is the first time that I walked out of a dealership really feeling good about the whole experience. I have been highly pleased with the service, selection, assistance and ease of dealing with Rosner Mercedes Benz of Fredericksburg. I plan on being a longtime customer. Would not go anywhere else! Sincerely, Danijela Petkovic More

I have purchased two Mercedes CL model cars from Teddy within the past 11 months. He is a real professional representative who is an asset to your organization which is noted for its integrity. I will co within the past 11 months. He is a real professional representative who is an asset to your organization which is noted for its integrity. I will continue to recommend Rosner Mercedes-Benz to my family and friends. Best regards, Chuck Masten More

My previous sales and service experience was with American Service Center("Mercedes Just Mercedes"). I decided I was going to buy my next Mercedes from Rosner because of the excellent service experie American Service Center("Mercedes Just Mercedes"). I decided I was going to buy my next Mercedes from Rosner because of the excellent service experience I always had when taking my 2001 C class in for service. Now enter Steve Smith of sales. It wasn't my intention to buy a new car when I did, but I texted him one late afternoon, that a particular car on the lot "spoke to me". Steve worked with me and we made a sweet deal, that's why I call my 2012 C 250 coup "sweetie". Steve is very knowledgeable and accessible, he goes beyound the call of duty. Steve called me one Saturday morning to see if everything was OK, and as luck would have it, at that very moment I was having trouble programming the blue tooth phone feature. (I thought I was smarter than a 5th grader and Steve did offer to do this before I drove off the lot.) Steve didn't hestitate for a moment and walked me through the process step by step and when I still didn't get it, he said come on in and he programmed the phone for me. When folks ask where did I got such a beautiful car I tell them to see Steve Smith at Rosner Mercerdes-Benz of Fredericksburg. I jokingly tell Steve I need a residual fee (because even though there is a Rosner bracket on the car people still ask). Thank you Steve Smith, I recommend you to everyone that is looking for a great sales experience. I'm extremely happy with "sweetie". More

I would like to inform you that I had an excellent experience recently at your dealership. I purchased a vehicle from your delaership and have been very pleased with the vehicle, professionalism and experience recently at your dealership. I purchased a vehicle from your delaership and have been very pleased with the vehicle, professionalism and customer service. My sales person was Steve Smith, who was very helpful during the purchasing process and was able to answer all questions I had pertaining to the vehicle and purchasing process. Mr. Smith has kept in contact with me to ensure I remain a satisfied customer and has provided guidance when asked. In closing, I would like to mention that due to Mr. Smith's contiuned customer service and professionalism after I made the purchase, I am sure to return to your dealership for future business and will recommend your establishment to anyone who inquires about purchasing a vehicle. Thank you, Robert Cannon More

Firts time buying a mercedes benz, I got the glk model. Great car, very good experience. I couldn't be more happier. Ask for Steve if u go to this dealer Great car, very good experience. I couldn't be more happier. Ask for Steve if u go to this dealer More

I originally went in to get my older Mercedes repaired. After inspecting my car there was a significant amount of work that needed to be done so I decided to trade my car in for a new one. Although the re After inspecting my car there was a significant amount of work that needed to be done so I decided to trade my car in for a new one. Although the repairs to my old car were substantial, I was still offered a fair price for trade in. I was very satisfied with the overall service and quality of care I received. Steve Smith did not once pressure me into getting anything I did not want and is the best salesman I have dealt with to date. Dave Bowers also did an outstanding job and knew the exact procedures of how my bank does business. I will continue to do business with Mercedes Benz of Fredericksburg and would recommend them in an instant!! More

My experience as Mercedes Benz of Fredericksburg was great. My saleman, Steven Smith, provided superb service. He was attentive to the needs of his customers. His approach to his job can be characteri great. My saleman, Steven Smith, provided superb service. He was attentive to the needs of his customers. His approach to his job can be characterized as truly professional. I feel that he is truly an asset to Mercedes Benz. More