Mercedes-Benz Of Fredericksburg

I recently bought a used Mercedes-Benz from Benz of Fredricksburg. When I first filled out the information on-line I figured someone might contact me. (eventually) Steve contacted me immediately and Fredricksburg. When I first filled out the information on-line I figured someone might contact me. (eventually) Steve contacted me immediately and was very personable right away. He came in on his day off to let me test drive the car which I ended up purchasing. He was so easy to work with and I didn't ever feel pressured or like I was inconveniencing him. It was a long night because of the time I had arrived to test drive the vehicle and Steve was right on point the whole time. Very cool guy and very good experience. More

I have recently dealt with one of the sales advisors, Slobodanka Radulovic (Boba). She is great. Very helpful and knowledgeable about the Mercedes offerings. She works tirelessly to help you with your ch Slobodanka Radulovic (Boba). She is great. Very helpful and knowledgeable about the Mercedes offerings. She works tirelessly to help you with your choices and always gets back to you with needed information. She is extremely hardworking and of the highest integrity. I highly recommend her and am positive you will have a positive buying experience with her. Since I was interested in this car and did not live locally, I needed to have a lot of info and pictures sent to me. Boba was tireless in her efforts to get everything I asked for in a very timely fashion. She recognizes that customer service is the number one attribute of an outstanding service advisor, and she goes...the extra miles. More

We bought our new GLK 350. This is our first MB. Boba We bought our new GLK 350. This is our first MB. Boba made our buying experience a memorable one. Just because of Boba's promising best deal we drove We bought our new GLK 350. This is our first MB. Boba made our buying experience a memorable one. Just because of Boba's promising best deal we drove all the way to Federicksberg to just give a test drive and when we saw the car just fell in love with it and ended up buying the car same night and the whole buying experience was memorable is just because of the service and none other than Boba. Thanks Bobs and I enjoyed the whole time driving back home with my new GLK. More

We just purchased a 2011 Certified Pre-owned Mercedes GLK 350 and traded in our 2010 Certified Pre-owned GLK 350. This is our 5th Mercedes and 3rd purchased from Teddy. I can't say enough great things abou 350 and traded in our 2010 Certified Pre-owned GLK 350. This is our 5th Mercedes and 3rd purchased from Teddy. I can't say enough great things about Teddy. He is a wonderful person to work with and will do everything in his power to get you in to the vehicle that you want. He will be there from beginning to end, making sure that your experience at Rosner Mercedes Benz of Fredericksburg is nothing but a positive experience. I often see Teddy while waiting for service on my vehicle. He always makes a point of saying hello, asking what I'm getting done to my vehicle, can he help in any way, etc. We worked with Dave in Finance and our experience was nothing but pleasant. Dave went above and beyond to make sure that we got the best finance rates, worked in a timely manner, explained all of the paperwork, asked if we had questions and finished the process very quickly. We wouldn't buy anywhere else, but Rosner Mercedes Benz of Fredericksburg. More

Outstanding dealership and staff, looked at a used GLK350, took a test drive and had the vehicle features explained. Outstanding interaction with Rico. Will be back when the need for a new Merc aris GLK350, took a test drive and had the vehicle features explained. Outstanding interaction with Rico. Will be back when the need for a new Merc arises More

My experience at was wonderful. Rico Ellis was Awesome. He made My first time buying a car an easy process and one in which I never felt being taking advantage of. He made My first time buying a car an easy process and one in which I never felt being taking advantage of. More

Stephen was wonderfull, I know that this is going to sound scripted but he is what a sales consultant should be. He found out what I wanted and the went to work on making it happen. The car was exactly sound scripted but he is what a sales consultant should be. He found out what I wanted and the went to work on making it happen. The car was exactly as their web site stated and Stephen made sure that everything was in order and ready for us when we arrived. He even made sure that the financially was set - take about drive and sign. I only wish that I didn't live so far away so that I could take advantage of the free oil changes for life benefit. Unfortuneatly an 8 hour drive just to get a free oil change doesn't make sense. Actually I wish that Rosner would buy the Baker Motors Dealership here in Charleston, their customer service is so sub par. If only the mercedes dealer here in town was as helpful! More

When I first found the car on Cars.com, I had no idea how good the car ran or if it looked as good as the pictures showed it did. The pictures of the car from both their website and cars.com were spot on. good the car ran or if it looked as good as the pictures showed it did. The pictures of the car from both their website and cars.com were spot on. I gave Rico Ellis notification that I wanted to see it that day July 13, 2012. When I got there, it was *Boba* who test drove the car with me. She was very kind, and wasn't pushy about the car. She really sold me on how the car both felt and looked. When it came time to buy the car, the dealership itself was closed, but Rico had the car and paperwork ready for me even then. You two really helped me when it was hard to find this car at such a solid price. I would definitely recommend this dealership. The staff there are friendly and attentive. Thanks Again! More

THE EXPERIENCE MY WIFE AND I HAD AT MERCEDES-BENZ OF FREDERICKSBURG WAS INCREDIBLE. OUR SALESMAN WAS RICO ELLIS. RICO WAS ATTENTIVE AND PATIENT FROM THE BEGINNING. HE UNDERSTOOD OUR SITUATION, WHICH FREDERICKSBURG WAS INCREDIBLE. OUR SALESMAN WAS RICO ELLIS. RICO WAS ATTENTIVE AND PATIENT FROM THE BEGINNING. HE UNDERSTOOD OUR SITUATION, WHICH WAS WE WERE LOOKING AT A NON-MERCEDES USED VEHICLE THEY HAD ON THEIR LOT. RICO JUMPED THROUGH EVERY HOOP AVAILABLE TO MAKE US HAPPY WITH THE CAR AND PURCHASE. THIS WAS BY FAR THE EASIEST VEHICLE PURCHASE WE HAVE EVER MADE. IN FACT, I TOLD RICO I WOULD BUY MY NEXT VEHICLE FROM HIM. THE BEST PART ABOUT THIS EXPERIENCE WAS THERE WAS NO PRESSURE TO DO, BUY, OR SIGN ANYTHING. ANY DISCREPANCIES WE HAD, RICO AND THE DEALERSHIP QUICKLY REMEDIED WITHOUT HESITATION OR ANGST. THAT WAS GREATLY APPRECIATED. NO BUYER'S REMORSE, HERE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP (ESPECIALLY RICO ELLIS) TO ANYONE INTERESTED IN BUYING A NEW OR USED CAR (MERCEDES OR NOT). BEN (IN STAFFORD, VA) More

Buying a car can be a very exhausting experience. But, this is the best experience I ever had in buying a car. My salesman, Rico Ellis, was very professional. I asked alot of questions, sometimes the sa this is the best experience I ever had in buying a car. My salesman, Rico Ellis, was very professional. I asked alot of questions, sometimes the same question over and over. He never showed any frustration and exhibited enormous amounts of patience in explaining each step. I was not sure if I wanted to go "all the way" with the purchase. And at one point I told him that I did not want to continue. He was very nice, and accepted my decision which showed true professionalism. I decided to make the purchase and I'm very pleased with the results. I would surely recommend anyone, looking to purchase a vehicle, to visit this dealership. Job Well Done!!! More