Mercedes-Benz Of Fredericksburg
Fredericksburg, VA
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Impressive I came in just to browse and had such a pleasant experience. I was greeted by Teddy the salesman who was charming but most importantly professional. I came in just to browse and had such a pleasant experience. I was greeted by Teddy the salesman who was charming but most importantly professional. He listened to me when I described what I was looking for and didn't try to suggest anything that I was not looking for. He showed to be very knowledgeable about his cars and if he didn't know something, he made sure to find out for me right away. Not only was Teddy exactly what I needed in a Salesman, but all the staff for more than willing to help me. If I ever had any sense of need, somebody asked me if I needed any help before I had to request it. They even put the car up on the lift for me to let me look at it before I purchased it even when the mechanics were gone and it was after hours. David Bowers really seemed to know his stuff and was very helpful in creating a practical plan when financing this vehicle to meet my needs. Everybody seems to always be on the ball. One of my favorite features about this dealership is that you get free car washes and vacuum whenever you want! They also have refreshments and water cookies muffins and bananas just in case you need a snack along the way! More
No help Our check engine light suddenly came on when we were on 85 heading north. We remembered seeing this dealership close to the highway so called about co Our check engine light suddenly came on when we were on 85 heading north. We remembered seeing this dealership close to the highway so called about coming in. The receptionist was very nice & said to come in & she'd get me right over to service. When another person answered in the service department I explained our predicament & she replied, "Sorry, we're too busy today". I was shocked by this response. Never thought we'd be treated that way from an MB dealership! We found a different one & they were fabulous. More
Shockingly wonderful I went into this expecting a fight. What I found instead was Richard Slater II. He was very professional, knowledgeable and helpful. Originally, I had I went into this expecting a fight. What I found instead was Richard Slater II. He was very professional, knowledgeable and helpful. Originally, I had an appointment scheduled after my time with Mr. Slater, but decided to cancel. He had what I needed for the price that I was looking for. I would absolutely recommend him to anyone. He's awesome! Thank you!! More
Discriminated I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fi I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fit the Mercedes profile of a buyer. We were treated very rudely and shown a piece of paper with the full sticker price, when asked salesman about negotiations he stated we don't negotiate you pay what the sticker says and on top of that they were charging $600.00 processing fee. I would not recommend this dealer. I have purchased many cars in my life and have never been snubbed. More
Great experience From start to finish I was treated fairly and honestly. Zero pressure from my salesman Dalton or Dave my finance manager. Price was more than fair a From start to finish I was treated fairly and honestly. Zero pressure from my salesman Dalton or Dave my finance manager. Price was more than fair and the car was exactly as described. I would recommend this dealership, and especially Dalton to anyone. More
I love my Mercedes- Thanks, Rich!!! I am completely in love with my new car and Rich was a dream to work with. He was professional, patient, kind, gave me excellent recommendations, and I am completely in love with my new car and Rich was a dream to work with. He was professional, patient, kind, gave me excellent recommendations, and detailed in his description of the car. He was genuinely as excited as I was to pair me with my dream car and even took the time to register my car in VA for me, affix my new plates, and provide me with my registration so I didn't have to worry about it. Hands down the best experience I have ever had at a dealership. I HIGHLY RECOMMEND if you want to get a Mercedes, call Rich! He is the best More
Fantastic Our experience with Tyler Clark was wonderful! He was so knowledgeable and polite. We look forward to working with him when we have questions. We feel Our experience with Tyler Clark was wonderful! He was so knowledgeable and polite. We look forward to working with him when we have questions. We feel very lucky to have him! I also would like to say that Dave Bowers was very informative and pleasant to work with. More
First Mercedes-Benz I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, an I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, and I was fortunate to meet their Sales Consultant, Marcus Martin. I explained my buying considerations and Marcus showed me the GLA250, which I loved for it's styling, interior comfort and technology, safety features, and performance. Specifically, I loved the sporty styling, fuel economy of 35 MPG Highway, backup camera with wide angle view, navigation system and control feature, and responsiveness of the 4cyl engine. Marcus not only helped me find the perfect car, but he helped me save almost $10K by showing me an immaculate 2016 GLA250 certified pre-owned with just 4400 miles. Without this savings, it would have been more difficult to purchase a Mercedes for my daughter. I credit Marcus with finding me the right car and the right deal, with no haggling, after less than 20 minutes on the lot. When it came time to complete the paperwork and financing, Marcus and Dave Bowers (Finance Manager), were both extremely professional, knowledgeable, and helpful in explaining the process and quickly moving us to completion. There was no pressure to purchase services I didn't want, but all add-on options were carefully explained. Dave was even able to help me save some additional money by shopping for a low finance APR which was .75% below my best rate from my bank. My experience at Mercedes-Benz Of Fredericksburg was exceptional, and I owe my positive response to the great product and the outstanding service provided by my Sales Consultant, Marcus Martin. I definitely recommend you visit this dealership and ask for Marcus. He'll do his best to support your goals. More
Satisfaction Salesman, Richard Slater kept on top of calling me and cooperated with me to come to a price to meet my satisfaction. I would recommend the dealers Salesman, Richard Slater kept on top of calling me and cooperated with me to come to a price to meet my satisfaction. I would recommend the dealership. More
Purchase of E-550 Convertable Truly A Superior Experience - I have purchased many different vehicles at many different dealerships over the years - my experience at MB of Frederic Truly A Superior Experience - I have purchased many different vehicles at many different dealerships over the years - my experience at MB of Fredericksburg was the smoothest, easiest car buying experience with which I have been involved. Teddy Parker the salesman was knowledgeable and friendly and made the entire experience smooth and easy. He knew and clearly articulated the differences between models, and the differences between class brands - BMW - Jaguar - Lexus. His no-pressure - here are the facts - how can I help approach -- was truly different than most and most appreciated. Robert McDonald the GM engaged in the process when required and quickly demonstrated that he was a true professional who was willing to do those things necessary to meet my requests and "make it work." His personal follow-up with me and attention to detail were - noteworthy. The best car buying experience I have had in 65 years - would highly recommend this dealership to anyone interested in purchasing a Mercedes! More