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Mercedes-Benz Of Fredericksburg

Fredericksburg, VA

4.6
319 Reviews

1000 Noble Way

Fredericksburg, VA

22401

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Showing 319 reviews

June 13, 2017

Impressive I came in just to browse and had such a pleasant experience. I was greeted by Teddy the salesman who was charming but most importantly professional. More

by ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Teddy Parker
Jun 14, 2017 -

Mercedes-Benz Of Fredericksburg responded

Hello ND, Thank you for the great review of Sales Consultant Teddy Parker and Finance Manager David Bowers. Both are true professionals and very knowledgeable about our vehicles and financial services. At Mercedes-Benz of Fredericksburg, our Fast Fair Simple negotiation-free sales process makes for a pleasant experience and we have nothing to hide as they showed you in putting your vehicle on a lift for a full inspection. Plus, it's our pleasure to provide free car washes and nice refreshments. We look forward to seeing you when your vehicle needs service or just stop by for a quick snack and a car wash - any time!

June 08, 2017

No help Our check engine light suddenly came on when we were on 85 heading north. We remembered seeing this dealership close to the highway so called about co More

by D&D
Recommend Dealer
No
Employees Worked With
???
June 05, 2017

Shockingly wonderful I went into this expecting a fight. What I found instead was Richard Slater II. He was very professional, knowledgeable and helpful. Originally, I had More

by RiverHawke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Slater II
Jun 05, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear RiverHawke, We're glad you had a great experience at Mercedes-Benz of Fredericksburg. Our Fast Fair Simple Guaranteed sales process is very disarming. We are negotiation free and offer great prices because we shop the competition before you arrive. That way, when you get here, we can focus on finding the car that's perfect for your or making sure it's just what you had in mind if you've chosen one before arriving. We enjoy surprising people with the simple, no-stress and transparent process we offer. We hope you'll visit again!

March 02, 2017

Discriminated I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fi More

by Not Mercedes suitable
Friendliness
Recommend Dealer
No
Employees Worked With
Do not remember name, older gentleman
Mar 15, 2017 -

Mercedes-Benz Of Fredericksburg responded

We are sorry that there was confusion about our Fast Fair Simple Guaranteed pricing. The “sticker price” you refer to is not the manufacturer’s sticker price but our already discounted “Huber Fair Price,” which is the price we offer to every guest.

January 29, 2017

Great experience From start to finish I was treated fairly and honestly. Zero pressure from my salesman Dalton or Dave my finance manager. Price was more than fair a More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Childers
Feb 01, 2017 -

Mercedes-Benz Of Fredericksburg responded

We love Happy Customers! We're glad Dalton Childers and Dave Bowers were able to provide the help you needed and give you all of the information you wanted. We're also pleased that you enjoyed our Fast Fair Simple Guaranteed sales process. We've designed this negotiation-free process to better serve our guests who don't want games or gimmicks, just a great car at a fair price. Thank you for taking the time to share your experience.

January 27, 2017

I love my Mercedes- Thanks, Rich!!! I am completely in love with my new car and Rich was a dream to work with. He was professional, patient, kind, gave me excellent recommendations, and More

by Emilyandsof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Slater II
Feb 01, 2017 -

Mercedes-Benz Of Fredericksburg responded

Thank you for taking the time to share about your experience. Rich Slater - and all of our product specialists - love helping people find the perfect vehicle. We are thrilled you were able to find your dream car. We hope you will remember us when the time comes to get it serviced. Our expert technicians know the ins and outs of Mercedes-Benz vehicles and can keep it running smoothly. Congratulations!

January 23, 2017

Fantastic Our experience with Tyler Clark was wonderful! He was so knowledgeable and polite. We look forward to working with him when we have questions. We feel More

by Winelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Tyler Clark
Feb 01, 2017 -

Mercedes-Benz Of Fredericksburg responded

Thank you for your kind words for Tyler Clark and Dave Bowers. Feel free to reach out to them any time you have questions. We're also here whenever you need your vehicle serviced.

November 28, 2016

First Mercedes-Benz I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, an More

by Nrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Marcus Martin
Nov 28, 2016 -

Mercedes-Benz Of Fredericksburg responded

Dear Nrose, Thank you for your wonderful review. We are pleased that Marcus Martin was able to find a car that matched your needs and your budget. With our new "Fast Fair Simple Guaranteed" sales process, that is the focus of our product specialists - that and, as you noticed, making the process fast and efficient. We are thrilled that the process went as it should with both Marcus and Dave Bowers. Thank you again for taking the time to share your experience.

September 25, 2016

Satisfaction Salesman, Richard Slater kept on top of calling me and cooperated with me to come to a price to meet my satisfaction. I would recommend the dealers More

by Woodbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Slater II, Robert McDonald
September 24, 2016

Purchase of E-550 Convertable Truly A Superior Experience - I have purchased many different vehicles at many different dealerships over the years - my experience at MB of Frederic More

by MC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Parker, Robert McDonald
Sep 26, 2016 -

Mercedes-Benz Of Fredericksburg responded

Dear MC, Thank you for taking the time to write this great review. We are pleased that Product Specialist Teddy Parker was able to help you make a knowledgeable selection and that General Manager Robert McDonald's assistance helped to successfully complete your purchase from Mercedes-Benz of Fredericksburg. With our new Fast Fair Simple Guaranteed sales process, our focus is on providing exceptional service that is tailored to the needs of our guests. We are thrilled that this was the best buying experience you have had in 65 years. That is high praise and we appreciate it as well as your recommendation of our dealership to your friends.

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