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Mercedes-Benz Of Fredericksburg

Fredericksburg, VA

4.6
319 Reviews

1000 Noble Way

Fredericksburg, VA

22401

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Showing 319 reviews

December 21, 2017

Entire staff and buying experience were outstanding. Teddy Parker was extremely professional yet made me feel like one of the family. I found a CPO, 2015 GLK 350 4 Matic on line and drove over three hou More

by Speedboss137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Teddy Parker
Dec 21, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear Speedboss137, We're thankful we could make your 3-hour trip worthwhile. It was a pleasure assisting you with your GLK purchase. Sales Consultant Teddy Parker and Sales Manager Marcus Martin seek to provide an outstanding experience for everyone who visits our showroom. That's part of the Fast Fair Simple sales process where we are open about our prices and vehicles to ensure you get the vehicle you desire. Thank you for your patience while we finished prepping your vehicle. Enjoy your new Mercedes!

December 09, 2017

Great Experience, Great Team I would like to say my sales consultant Janie was very professional, patient and courteous as I purchased my 2015 E350 yesterday. I have purchased ma More

by Butler587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Marcus Martin, Janie Thornton
Dec 11, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear Butler587, At Mercedes-Benz of Fredericksburg - as at all Huber Motor Cars dealerships - we are driven to a Higher Standard. We are pleased to see that Sales Consultant Janie Thornton, Sales Manager Marcus Martin and Finance Manager Dave Bowers exemplified that in serving you. Our Fast Fair Simple Guaranteed sales process was designed for our guests to have a stress-free experience. We believe in being straightforward with information and focusing on finding the vehicle that fits each individual's needs and wants. Thank you for the endorsement and your plans to return when you're ready for your next vehicle. Enjoy your E 350!

November 22, 2017

Trust is must I feel very welcoming and the understanding and dealing was very professional and very trustworthy, I am happy to bought car from this dealership and More

by Raza8300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wright, Janie Thornton
Nov 27, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear Mr. Syed, Thank you for the high praise of our team. We are pleased you found Mercedes-Benz of Fredericksburg to be a welcoming place with knowledgeable, professional and trustworthy people. Our mission is to sell great cars and deliver excellent service with absolute integrity so your observations are appreciated. Thank you for noting the exceptional assistance provided by Sales Consultant Janie Thornton and Sales Manager Matt Wright. We look forward to seeing you again.

November 19, 2017

Love my car! Working with Janie while purchasing my GLK was a great experience. She was very enthusiastic and super friendly. Janie was very accessible before, dur More

by RobGLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Nick Paone, Matt Wright, Janie Thornton
Nov 20, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear RobGLK, We're pleased you received excellent assistance from every member of our team - from Sales Consultants Janie Thornton and Nick Paone to Sales Manager Matt Wright and Finance Manager Dave Bowers. We want every guest to be enthusiastically greeted and to feel comfortable working with our team and on your test drive. Thank you for noting that Janie set you at ease with her friendliness and enthusiasm. Should you need anything else, don't hesitate to call or email us. And when your GLK is ready for service, we're here to help you keep it running in peak condition.

November 19, 2017

Great experience I had the pleasure of dealing with Matt and his team recently at Mercedes-Benz of Fredericksburg. Every team member that I encountered was professiona More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wright
Nov 20, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear Reviewer, It's great to hear that you will be telling friends and family about the excellent service you received from Sales Manager Matt Wright and the rest of the team at Mercedes-Benz of Fredericksburg. Our Fast Fair Simple Guaranteed sales process was designed to focus on the wants and needs of our guests, while providing professional, knowledgeable and efficient assistance. We're pleased you had a 5-star experience and plan to return for your next vehicle. We look forward to seeing you again!

November 15, 2017

Mercedes-Benz of Fredericksburg I was working with Janie for my car buying needs. She was exceptional and was able to answer all my questions. I'm very happy with the service I recei More

by Hect1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janie Thornton
Nov 16, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear Hect1009, We're pleased to hear Sales Consultant Janie Thornton provided exceptional assistance and effectively answered all of your questions. Our goal is to deliver excellent service to everyone who visits our dealership or contacts us. Thank you for the 5-star rating and for highly recommending us. If we can be of further service, please let us know.

November 09, 2017

Rewarding and exciting Teddy Parker is outstanding. He made my experience rewarding and addressed all my concerns. I highly recommend him to anyone in need of a car. More

by KBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Parker
Nov 09, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear KBB, We're pleased Sales Consultant Teddy Parker provided you the outstanding experience we want for everyone who visits Mercedes-Benz of Fredericksburg. Answering your questions and concerns is what we're here to do so that you leave with confidence in your purchase. Thank you for taking the time to share your experience.

September 20, 2017

Best car buying experience I've had I lost my car after Hurricane Irma. My brother lives in Fredericksburg & suggested that I visit this dealership. I called ahead and spoke with Marcus More

by C B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bowers, Marcus Martin, Teddy Parker
Sep 20, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear CB, We're sorry to hear of your loss as a result of Hurricane Irma. However, we're thrilled that your brother recommended Mercedes-Benz of Fredericksburg and that our team of Sales Manager Marcus Martin, Sales Consultant Teddy Parker and Finance Manager Dave Bowers provided you the expert and patient assistance you needed. Our goal with our Fast Fair Simple sales process is to make car buying stress-free for everyone. We're especially glad we could do that for you after your experience with the hurricane. And when you need service for your vehicle, if you're in the area, our service technicians are ready to help. Enjoy your new vehicle!

July 12, 2017

Excellent Customer Service I was at Mercedes-Benz of Fredericksburg recently to "kill time" while my wife shopped at a nearby grocery store. My intent was to browse inventory f More

by Charlie47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Parker
June 30, 2017

NICE PEOPLE FAIR PRICES Scott was my salesman. All of them here treated myself and my friend with great respect. We came from 2 hours away looking at a used Rogue. Ended up g More

by 1hokies1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sumner
Jul 05, 2017 -

Mercedes-Benz Of Fredericksburg responded

Dear 1hokies1, Our goal is to make everyone who visits our showroom feel welcome regardless of why they stopped by! We’re pleased you felt you got Mercedes-level service. Mercedes-Benz of Fredericksburg is a Huber Motor Cars company, where we are “Driven to a Higher Standard” and that includes hospitality. We’re also pleased that Sales Consultant Scott Sumner succeeded in helping you find a car that meets your needs. With our Fast Fair Simple sales process, that is the goal. That is why we are negotiation-free – to focus on the needs and wants of our guests. Thank you for making the effort to drive two hours to see us. We’re glad the trip was worthwhile and honored that you would make it again! Enjoy your Corolla.

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