Mercedes-Benz Of Fredericksburg
Fredericksburg, VA
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Entire staff and buying experience were outstanding. Teddy Parker was extremely professional yet made me feel like one of the family. I found a CPO, 2015 GLK 350 4 Matic on line and drove over three hou Teddy Parker was extremely professional yet made me feel like one of the family. I found a CPO, 2015 GLK 350 4 Matic on line and drove over three hours to look at it. I arrived within minutes of opening of business and Mr. Parker immediately offered to help me. I gave him the stock number of the vehicle, which he found had been taken to the collision center to repair a small ding in the hood. He drove me to the collision center but unfortunately the vehicle was in the paint booth. We were told the vehicle would be ready in about an hour. We returned to the dealership where Mr. Parker offered me a test drive in a similar GLK. I was thoroughly pleased with the test drive. Mr. Parker explained all the features and functions in a manner that was understandable and answered all my questions to my satisfaction. Upon return to the dealership, Mr. Martin thanked me for coming in and said he was sorry the vehicle wasn't quite ready and assured me it would be ready shortly. When we got down to the brass tacks of the purchase, the deal was fair and acceptable. This was my second purchase of a Mercedes Benz and was even more enjoyable than the first. I highly recommend this dealership and its staff is second to none. More
Great Experience, Great Team I would like to say my sales consultant Janie was very professional, patient and courteous as I purchased my 2015 E350 yesterday. I have purchased ma I would like to say my sales consultant Janie was very professional, patient and courteous as I purchased my 2015 E350 yesterday. I have purchased many cars before but this dealership and team made my experience very pleasant and easy to make a decision. Special Thanks to the Manager on duty Marcus Martin who was also very professional with great customer service and knew his product as well. Great team, dealership in which I would definitely purchase another vehicle based on them alone. It is a direct correlation of the brand Huber Mercedes-Benz More
Trust is must I feel very welcoming and the understanding and dealing was very professional and very trustworthy, I am happy to bought car from this dealership and I feel very welcoming and the understanding and dealing was very professional and very trustworthy, I am happy to bought car from this dealership and sales team was very gentle and well experience specially Janie , I will visit again Syed Raza More
Love my car! Working with Janie while purchasing my GLK was a great experience. She was very enthusiastic and super friendly. Janie was very accessible before, dur Working with Janie while purchasing my GLK was a great experience. She was very enthusiastic and super friendly. Janie was very accessible before, during and after the purchase. As a woman, I loved taking the car on a test drive with her. We also really appreciated all the help that Matt and Nick provided during the sales process, and the service Matt provided as a follow up after the purchase. More
Great experience I had the pleasure of dealing with Matt and his team recently at Mercedes-Benz of Fredericksburg. Every team member that I encountered was professiona I had the pleasure of dealing with Matt and his team recently at Mercedes-Benz of Fredericksburg. Every team member that I encountered was professional, knowledgeable, efficient and considerate of my wants and needs. I will recommend this team to my family and friends who are in the market for a new car, and I will be a return customer in the future. More
Mercedes-Benz of Fredericksburg I was working with Janie for my car buying needs. She was exceptional and was able to answer all my questions. I'm very happy with the service I recei I was working with Janie for my car buying needs. She was exceptional and was able to answer all my questions. I'm very happy with the service I received. I would highly recommend coming here and working with Janie. More
Rewarding and exciting Teddy Parker is outstanding. He made my experience rewarding and addressed all my concerns. I highly recommend him to anyone in need of a car. Teddy Parker is outstanding. He made my experience rewarding and addressed all my concerns. I highly recommend him to anyone in need of a car. More
Best car buying experience I've had I lost my car after Hurricane Irma. My brother lives in Fredericksburg & suggested that I visit this dealership. I called ahead and spoke with Marcus I lost my car after Hurricane Irma. My brother lives in Fredericksburg & suggested that I visit this dealership. I called ahead and spoke with Marcus Martin. We discussed the kind of car I needed and my price range. When I arrived from SC, Marcus had several cars ready. Teddy then helped me narrow it down to the optimal car with all of the features I wanted, being respectful of my budget. Next, I sat with Dave to learn about financing & warranty options. He explained everything so that I could make the best possible decision. Buying a car has always been a dreaded activity. I've felt vulnerable to being ripped off. Teddy was very professional and kind. There was no pressure and I was able to be relaxed throughout my visit. The employees at this dealership wanted to make sure I left with the right car at a fair price. It was well worth the drive. More
Excellent Customer Service I was at Mercedes-Benz of Fredericksburg recently to "kill time" while my wife shopped at a nearby grocery store. My intent was to browse inventory f I was at Mercedes-Benz of Fredericksburg recently to "kill time" while my wife shopped at a nearby grocery store. My intent was to browse inventory for a possible future purchase. Soon after I arrived, I ran into Teddy Parker, who sold me my first two Mercedes C300s. Before long, I had made the decision to trade in for my third C300, thanks to Teddy's excellent salesmanship -- very friendly, very knowledgeable, no pressure. Will go to him for my next purchase. More
NICE PEOPLE FAIR PRICES Scott was my salesman. All of them here treated myself and my friend with great respect. We came from 2 hours away looking at a used Rogue. Ended up g Scott was my salesman. All of them here treated myself and my friend with great respect. We came from 2 hours away looking at a used Rogue. Ended up getting another car(Corolla) they said they had. All the managers came and greeted us and even invited us to their own lunch they had (chicken.) I was not spending Mercedes money, but was treated just as special. Would do business with again. More