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Mercedes-Benz Of Fredericksburg
Fredericksburg, VA
319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 319 reviews
February 18, 2022
The salesman Antione Richardson is the best. He made my experience seamless. I’ve purchased quite a few vehicles in my lifetime and this dealership was far better than any other dealership that He made my experience seamless. I’ve purchased quite a few vehicles in my lifetime and this dealership was far better than any other dealership that I’ve dealt with in the past. DeLante Davis knows all about the features of the Mercedes. He pointed out every detail about my new vehicle. I’m very pleased. More
by Fuzzy329
Employees Worked With
Antoine Richardson, DeLante Davis, Valerie Weddermann
February 12, 2022
Fantastic service and friendly staff, particularly Teddy Parker. Highly recommend visiting this dealership. They made the entire purchase process seamless and did not waste time trying to upsell or overcha Parker. Highly recommend visiting this dealership. They made the entire purchase process seamless and did not waste time trying to upsell or overcharge. Will continue to visit them in the future! More
by shaun424
Employees Worked With
Teddy Parker
February 09, 2022
Great staff and organization at this dealership. Very easy to deal with, willing to discuss options, helpful when anything was asked for. Bought a 2017 certified Mercedes. Big thanks to David Cunningham easy to deal with, willing to discuss options, helpful when anything was asked for. Bought a 2017 certified Mercedes. Big thanks to David Cunningham More
by Rady
Employees Worked With
David Cunningham, Steve Appel
September 24, 2021
the absolute worse experience...75k and i had to give more money due to inacurate pay off. sales men was out sick which is underatandable. but the geeral manager was demoing the car on a sat. even though more money due to inacurate pay off. sales men was out sick which is underatandable. but the geeral manager was demoing the car on a sat. even though they know i was coming since tuesday. waited and hour before the car was even there. The following week i had to return from fort lee area because they forgot to apply paint protecting on the vehicle inside and out. paint already chipped... More
by edaniel
Employees Worked With
Pam Gould
August 10, 2021
This dealership has NO INEGRITY. Run. Run far. And run fast. My story is the same as that written on 5/21 by T Thein. I also live in the Denver area. Same experience but with an E400. Credit checke fast. My story is the same as that written on 5/21 by T Thein. I also live in the Denver area. Same experience but with an E400. Credit checked, negotiated, paid for the shipping and they sold it to a local buyer after I received a notice from a local notary to set up an appointment to sign the documents. This is why used car salesmen and car dealerships have the reputations they have. Plain and simple. More
by Big Mowron
Employees Worked With
Adam McCrary, Niki Hensel
June 25, 2021
Last month I’ve came in looking for a metris van that Michael had on the lot (we wanted to trade our Nissan nv3500 van). He contacted me was very informative and answered all my questions. I was looking Michael had on the lot (we wanted to trade our Nissan nv3500 van). He contacted me was very informative and answered all my questions. I was looking to get the van for my family, but right after I spoke with him I had a family emergency out of state and had to leave town. I filled out the credit application before I heard the news about my great aunt. Michael was kind and he didn’t run my credit thru till I got back home last week. When I emailed him back he was happy to still assist me and to do the deal with me. He wasn’t pushy in anyway, very nice to work with, and understand what we needed. The finance team was wonderful as well!! She helped us and answered all of our questions. She’s showed us our vehicles warranty options and gave her honest opinions on what she think we needed and didn’t sell us more than we wanted. Delante as well was very helpful and professional showing us how to work the app and the network for our new van. I have to say thou, I do deals for my families vehicles every 2-3 years and I must say I will DEFINITELY be returning to this dealer to do business in the future!!!!!! This team at this dealer actually treat you like #1 and are the best to meet/do a deal with. If I could leave a 10 STAR review I would!!!!!!!!! More
by Nelson k
Employees Worked With
Michael and delante, Pam Gould
May 21, 2021
Be warned. This company is unethical and practices bad business. Do not work with this company. I live in Denver and negotiated the purchase of an S550 Cabriolet to be shipped to my home in Colora business. Do not work with this company. I live in Denver and negotiated the purchase of an S550 Cabriolet to be shipped to my home in Colorado. In order to do this, the paperwork was FedExed to a notary service in Denver. Then, I made an appointment with that service for signing. However, before I could sign, this dealership sold the car to another party who walked into the store. In other words, this dealership negotiated in bad faith with me and sold the same car twice. Do not work with this dealer. Do not work with Lucas Hidalgo. Do not trust Whitney Graves. More
by T Thein
Employees Worked With
Lucas Hidalgo, Whitney Graves
