Mercedes-Benz Manhattan

Not a typical "car dealer" experience MB was the first stop during a day of looking at autos. I walked into the MB showroom and was introduced to Justin Cornelison. From the beginning of t MB was the first stop during a day of looking at autos. I walked into the MB showroom and was introduced to Justin Cornelison. From the beginning of the interaction, he listened to my auto needs and made suggestions (that either increased or decreased the price of the car) based on his opinion of "need". No pressure to agree with his opinion, but very knowledgeable about the usability and utility to me of the options that were available. When sitting down to discuss price, the process was simple and was presented in a way that was easy to comprehend. After visiting the typical MB competitors that day, the initial price offered by Justin for the vehicle was much better than the competition (all of which came down to the MB offer after discussing the presented offer for some time...initial offers at the competitors were ~50% higher than MB). Justin is easy to work with and even after the sale has been extremely responsive to any follow-up questions. The remainder of the team, especially Greg Gazzola, the gentleman responsible for orienting me with all of the cars options, was extremely thorough in the initial discussion, and has also been very responsive with follow-up questions. These guys are fantastic and I would recommend working with them to purchase a MB. More

Pleasant and Wonderful My grandfather and I walked into the dealership and we were first greated by the sales person Don Lee. He was extremely pleasant and very knowledgeabl My grandfather and I walked into the dealership and we were first greated by the sales person Don Lee. He was extremely pleasant and very knowledgeable of the cars. He was able to satisfy all the needs and wants my grandfather had in mind for his car. Everything from the sales person Don Lee to the facilities was wonderful and top of the line. More

Another Great Experience Just bought my 2nd Mercedes from MB Manhattan. I traded in my CLA for a GLC. The staff is knowledgeable, professional, and they don't waste your time. Just bought my 2nd Mercedes from MB Manhattan. I traded in my CLA for a GLC. The staff is knowledgeable, professional, and they don't waste your time. I worked with Franco to determine the options I wanted and he quickly found a car that had everything I wanted and nothing I didn't. I came in, signed all the paperwork for the new car and my trade, and drove the car out the next day. They've also improved the process further by adding a delivery team to go through the car with you before you drive off. Ben was my delivery specialist - he was clearly very knowledgeable about the car and its features...I'll be back in a few years for another one. Thanks guys More

Easy, Fast, Efficient, Straight Up.. no pain, I just bought my second Mercedes from Mary. The dealership is in Manhattan, I am in Palm Beach Florida. I get a great deal, I get the best service, I just bought my second Mercedes from Mary. The dealership is in Manhattan, I am in Palm Beach Florida. I get a great deal, I get the best service, I don't waste my time having to bicker over 2$, every aspect is taken care of and done right, first time. I find the car on their online selection, Mary sends me paperwork, I fill it out the car arrives in a few days,, no pain, no hassle, and the car is exactly as it should be.. perfect. The only recommendation I can give anyone is I bought my first car from her about 3 years ago, I just bought my second.. 'nuff said. More

Awesome They are all awesome helpful, courteous speedy knowledgeable staff. Won't nickel and dime you. Prices are fair and service is excellent. The card are They are all awesome helpful, courteous speedy knowledgeable staff. Won't nickel and dime you. Prices are fair and service is excellent. The card are life savers especially in bad weather and unsafe driving conditions even C300 series. I very highly recommend this dealership and all staff members. More

Service Yesterday I picked up my ML and I had the pleasure of meeting Krista and Anthony .Very nice people and of course had the pleasure of working with Feli Yesterday I picked up my ML and I had the pleasure of meeting Krista and Anthony .Very nice people and of course had the pleasure of working with Felicity Callas which goes beyond to exceed my needs and fix any issues .Very professional .I seem to forget that there are always going to have things come up but what I admire about her (Felicity )is that she get its done the first time .I wouldn't go anywhere else but Mercedes of Manhattan.I have read reviews from many other customers but to me why go to anyone else .Go see Felicity if you are considering Mercedes of Manhattan . You have to take pride in what you do of which she does .Many of the other Service tech look at it as a job but not her .Many of them forget that customers comes first not them .If we are not happy they should make us happy.WITHOUT CUSTOMERS THERE WILL BE NO DEALERSHIP. More

Top Box Service!! First I was greeted warmly on arrival to MB of Manhattan. The service representative John was excellent in his recommendation and supper patient with First I was greeted warmly on arrival to MB of Manhattan. The service representative John was excellent in his recommendation and supper patient with me the entire time, notwithstanding the fact I wasn't yet fully committed to the car I was intrested in at first. I found that he went above and beyond in getting all the necessary stuff such as insurance and car information ready for me to leave the same day. More

Problem fixed after second visit. They fixed the problem, after a "hiccup", so satisfied. Would have preferred not to have to go twice, but hopefully the problem is fixed for good. They fixed the problem, after a "hiccup", so satisfied. Would have preferred not to have to go twice, but hopefully the problem is fixed for good. More