Mercedes-Benz Manhattan

Sales and Post-Sale Expeerience I found Greg to be incredibly knowledgeable about all MB models, as well as forthright, responsive and a delight to work with. He never failed to answ I found Greg to be incredibly knowledgeable about all MB models, as well as forthright, responsive and a delight to work with. He never failed to answer any of my questions both thoroughly and promptly. As a young man he has a brilliant future. Could not have been happier with my experience working with Greg. Both Greg and the dealership have continued to be responsive and cooperative following the consummation of my lease transaction. More

Couldn't find a more pleasurable buying experience !! It was a pleasure dealing with Scott and Greg of the sales department. From the start we were on the same page. I explained my desires and they made i It was a pleasure dealing with Scott and Greg of the sales department. From the start we were on the same page. I explained my desires and they made it work. It was a very comfortable experience. Every question was explained throutly, walked out confident that we made the best deal possible. A tribute to Manhattan MB staff. I will certainly recommend you guys. Thanks for a great buying experience. More

Unprofessional and Unresponsive I found Harald Adler to he highly unresponsive and somewhat unprofessional. With many MB dealerships in the Tri state area I would recommend skipping I found Harald Adler to he highly unresponsive and somewhat unprofessional. With many MB dealerships in the Tri state area I would recommend skipping Mb Manhattan, at least if Harald Adler is involved. More

John Hart is Simply the Best! his is my 5th Mercedes Benz car and my second car from Mercedes Benz Manhattan. I worked with John Hart, who in my mind, is an exemplary sales profes his is my 5th Mercedes Benz car and my second car from Mercedes Benz Manhattan. I worked with John Hart, who in my mind, is an exemplary sales professional. John worked with me through all the different models I was interested in until we came up with the right car at the right price. Ultimately, we had one built. Last weekend I went to the dealership to pick up the car. Again, John did everything he could to make my experience as pleasant as possible. I drove home feeling happy knowing I had made the right choice. John Hart made the entire process as easy and seamless as possible. We also had a little fun along the way. John will be my go to salesman in the future. I hope he never leaves. If you're looking for a new Mercedes and want to work with a really nice and honest salesman, please give John a try. You won't be disappointed. More

Horrible experience with James Berger My father took the car in for a checkup. We were given a quote to decide on what repairs we would like to receive. The very next day my father wen My father took the car in for a checkup. We were given a quote to decide on what repairs we would like to receive. The very next day my father went back and picked the car. Few days later James started calling threatening to charge us with parking fee. We told him we took the car the next day it's no longer at the dealership. So there was no reason to charge us. He insisted that is not possible, because we can not check the car out unless we paid the checkup fee. We have no idea how they runs things there but we said car was returned to us when it was picked up. Send us the bill and we will pay for it. The bill was paid Immediately when I received it. Few days later James calls again threaten to file a police report against my father for stealing OUR car. When I call, he still harrased us on how we got the car and refused any fault in the situation. Few days later we took the car to a different location and got the repairs done. If you want to avoid a headache do not let James work on your car. More

Best dealership in the tri state area After months of shopping around for an S 550 coupe I must say Mercedes of Manhattan is the best hands down. My sales person Marcus was awesome total After months of shopping around for an S 550 coupe I must say Mercedes of Manhattan is the best hands down. My sales person Marcus was awesome total professional and will be the reason why i will stay with the brand for years to come. More

Great Experience buying car at this dealership George. R was great salesperson,who made my leasing experience easy then other dealerships. Dealership was clean, my finance person. John was great. E George. R was great salesperson,who made my leasing experience easy then other dealerships. Dealership was clean, my finance person. John was great. Excellent customer service from everyone. More

Great place to buy a car Everyone I came in contact with was extremely helpful and friendly. I like to thank Mercedes for the gift I received at home. Very thoughtful of the c Everyone I came in contact with was extremely helpful and friendly. I like to thank Mercedes for the gift I received at home. Very thoughtful of the company. More

Mercedes MAnhattan This dealership is the best.Expert Finance people and Glen Klein is very helpful,pleasant and professional.If your looking to buy your MB this is the This dealership is the best.Expert Finance people and Glen Klein is very helpful,pleasant and professional.If your looking to buy your MB this is the place to be!!! More

Unbelievable 3100 or tow it Do not use this dealership for anything. James Berger of MB manhattan just told me he will not fix the car based on error codes but it must be fixed b Do not use this dealership for anything. James Berger of MB manhattan just told me he will not fix the car based on error codes but it must be fixed based on his recommendation. He said pay 3100 or tow it. He also told me Thomas Shanley the GM approved for 3100 or tow it. I don't won't to pay for what not broken. Do I have too? I told him to just fix the errors. Good Morning, The following are the Codes retrieved by the Technician; A25408 A10D00 A25464 Kind regards, / Mit freundlichen Grüßen, James Berger Mercedes Benz Manhattan 212-629-1618 You need to authorize the repairs of = $ 3101.99 TO PERFORM THE REPAIRS. Kind regards, / Mit freundlichen Grüßen, James Berger Mercedes Benz Manhattan More