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Mercedes-Benz Manhattan
New York, NY
646 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 646 reviews
December 22, 2017
Lease and service experience I leased my truck with the help of Mr. Gazzola in October of last year. He made the process seamless and quick. Along with his expertise and knowled I leased my truck with the help of Mr. Gazzola in October of last year. He made the process seamless and quick. Along with his expertise and knowledge, he found me the perfect vehicle and lease arrangement. Mr. Gazzola has since been an absolute pleasure and help with any service I need. He is always available and has helped me with many different questions and concerns. I will definitely be returning when I need another vehicle. I highly recommend Mr. Gazzola for any Mercedes needs and will continue to do so. More
by Kristin Moro
Employees Worked With
December 20, 2017
Five Stars through and through I'm the guy all my friends and family come to when they need to buy a car. This means that I deal with many sales professionals and have seen the full I'm the guy all my friends and family come to when they need to buy a car. This means that I deal with many sales professionals and have seen the full spectrum. John is professional, honest, helpful, thorough, responsive and respectful of one's time. These are all the attributes I look for in negotiating a purchase. I'll be back again. Thanks! More
by chadohyun1
Employees Worked With
December 20, 2017
the best mercedes dealership Excellent quick service, gave me the absolute best deal on the market, very responsive And very happy. With the level of sevice. Im a repeat customer Excellent quick service, gave me the absolute best deal on the market, very responsive And very happy. With the level of sevice. Im a repeat customer 2 times now and will be back again soon! More
by Joeyg1991
Employees Worked With
December 20, 2017
Great Experience John Ademaj made purchasing my new Mercedes a stress free experience. He was professional, personable and did his best to obtain the best deal possibl John Ademaj made purchasing my new Mercedes a stress free experience. He was professional, personable and did his best to obtain the best deal possible. I would definitely do business at this dealership in the future!! More
by mazal28
Employees Worked With
December 19, 2017
Amazing experience I'm extremely satisfied with the customer service Scott malise, Joseph yobbi and Gregory gazzola provided. They were all very nice and efficient. Jos I'm extremely satisfied with the customer service Scott malise, Joseph yobbi and Gregory gazzola provided. They were all very nice and efficient. Joseph yobbi worked hard to get me approved but at the end he executed nicely. I will definitely come back to purchase my next vehicle from this dealership. I strongly recommend this dealership to anyone looking to purchase his or hers new vehicle. More
by Angie Lee Valentin
December 15, 2017
Sensational What a wonderful experience we had picking up our new car at Mercedes Benz Manhattan. Our salesman Gregory Gazzolla was spectacular. All was done b What a wonderful experience we had picking up our new car at Mercedes Benz Manhattan. Our salesman Gregory Gazzolla was spectacular. All was done before we arrived and he block out most of the morning to show us how to use the technology. Everyone we know there cane up to us and congratulated us on our new car as we have been with MB Manhattan for over 20 years. We love this dealership, Thank you for a wonderful experience. More
by New car dealer review
December 11, 2017
went smoothly; a lot of good advice I would recommend this dealership and the person who helped me in my purchase, Gregory Gazzola, who was easy to work with and gave me good advice. I would recommend this dealership and the person who helped me in my purchase, Gregory Gazzola, who was easy to work with and gave me good advice. More
by maud
Employees Worked With
December 05, 2017
Best Buying Experience My recent experience with Mercedes-Benz of Manhattan was truly exceptional. It's no surprise that when going into a dealership to renew a lease or pu My recent experience with Mercedes-Benz of Manhattan was truly exceptional. It's no surprise that when going into a dealership to renew a lease or purchase a new vehicle that it usually tends to be a hassle, but after going through the experience at Mercedes- Benz of Manhattan and creating a relationship with our salesmen Gregory Gazzola, I have an entirely different outlook on the car buying experience. I can't imagine ever going to any other dealership again. Gregory Gazzola was tentative to all of our needs and was sure to help get us into a vehicle that met all of our needs. The patience he showed throughout the experience and the knowledge he had on the vehicles made us feel comfortable with our decision. Gregory is a true professional and we look forward to doing business with him again in the near future. Five stars to Mercedes - Benz of Manhattan, and another five stars for Gregory Gazzola. It was a true pleasure doing business with such a fabulous company and individual. More
by Mendonca67
Employees Worked With
December 05, 2017
I am one of the cool kids now! Marcus was polite, not pushy. If he was, I would have walked away. I had already decided (two years ago) to reward myself with a Mercedes. I just coul Marcus was polite, not pushy. If he was, I would have walked away. I had already decided (two years ago) to reward myself with a Mercedes. I just could not decide which one. He helped me make the final decision. One thing missing on the car is the front Mercedes symbol does not light up. I am definitely one of the cool kids now! Thanks everybody! More
by DMaple
Employees Worked With
Other Employees :
Stephen Gayle, Marcus Brandon
November 30, 2017
Superb MB Sales Service Our sales associate Gregory Gazzolawas extremely helpful, and knowledgeable about our new lease and our car needs. On top of being friendly, he was di Our sales associate Gregory Gazzolawas extremely helpful, and knowledgeable about our new lease and our car needs. On top of being friendly, he was diligent with our paperwork, and on getting the delivery & prep of our car on time. Gregory reviewed the functions of our car to make sure we were familiar with the features before we drove off the showroom floor. He made himself available for any other future questions I’d recommend Gregory to anyone for “peace of mind” when buying a car! More
by andresnyc11
Employees Worked With
