Mercedes-Benz Manhattan

Excellent experience from start to finish !! Greg was incredible to work with from start to finish . He’s has a lot of patience and such a nice way about him . We already recommended Greg to a co Greg was incredible to work with from start to finish . He’s has a lot of patience and such a nice way about him . We already recommended Greg to a couple of friends and relatives , and have the upmost confidence in him. He was extremely informative regarding everything about Mercedes . We have a Mercedes dealer close to our house , but we decided to go with Greg who was around 40minutes away . More

top-notch experience again We tried to make an appointment with Patricia von Karkoch who helped us with our first purchase but due to my husband’s limited availability we decide We tried to make an appointment with Patricia von Karkoch who helped us with our first purchase but due to my husband’s limited availability we decided to go with first available person after a few failed attempts. We were 20 minutes late for the appointment with Greg Gazzola because of traffic but he greeted us with a warm smile. Greg was very nice to our five year old son and very knowledgeable and easy to work with. We came in thinking we were going to go with the newer version of what we had, the GLE SUV. Our son was checking out the GLE coupe in the show room which drew my husband’s attention to it and Greg immediately unlocked the car so we could see the inside even though we were “decided” on the SUV and it was late. He stayed an hour after the dealership was closed to help us. He even pulled out the same version of our car so we could see it. He suggested alternative options that we didn’t think about and would have went with if we got the SUV. Patricia helped us close the loop on paperwork on the day Greg was off. She greeted us when we arrived to pick up the car because Greg was wrapping up with another client. She is a class act! It was a pleasure to work with Greg and he gave us every confidence that he would do the right thing for us as the customer. He followed up the day after to make sure we were happy with the new ride. Thanks Greg for making this whole experience a great one. More

Outstanding Experience! Yesterday, I purchased my 2015 Mercedes Benz GLK350 from Mercedes Benz Manhattan. I initially contacted the dealership via the internet and was contac Yesterday, I purchased my 2015 Mercedes Benz GLK350 from Mercedes Benz Manhattan. I initially contacted the dealership via the internet and was contacted immediately by Richard Rauch, who was extremely informative and provided me with all the information I needed. I was then contacted by my Sales Associate, John Ademaj, who was extremely helpful in providing me with the information on the vehicle I inquired about and worked extremely hard to get me the best price possible. He explained how well they recondition their pre-owned vehicles ensuring they meet Mercedes Benz's rigorous standards and he was 100% accurate. My three year old vehicle looked brand new without any imperfections!! In addition to both Rich and John, I dealt with their Finance Manager, Kurtis Hughes, who was also extremely helpful, straightforward and honest with me! This is my third vehicle purchased from this dealership and plan to continue purchasing from them in the future. Great job Rich, John and Kurtis!! More

Very Happy! I just leased my 2nd Mercedes but this time at Mercedes-Benz Manhattan. It was a great decision. I worked with John who made the entire experience e I just leased my 2nd Mercedes but this time at Mercedes-Benz Manhattan. It was a great decision. I worked with John who made the entire experience easy, without any pressure, and enjoyable! I will be back for the next one! More

Greg Gargazzola- Great costumer service I went for a tire check at Mercedez Benz Manhattan & decided to go up to sales. I am always exasperated of condescending car sales person so I was c I went for a tire check at Mercedez Benz Manhattan & decided to go up to sales. I am always exasperated of condescending car sales person so I was circumspect when I look fir a new car. Luckily I met Greg. He accomodated me in a friendly manner, he took time to explain to me all my options, was NEVER pushy.. very relaxed but professional. I highly recommend seening him when you plan to get a new Mercedes Benz. More

First Mercedes, won't be my last Having had many vehicles this is my first Mercedes. Dealing with John Hart made the decision that much easier to choose my car as well as the dealersh Having had many vehicles this is my first Mercedes. Dealing with John Hart made the decision that much easier to choose my car as well as the dealership. It was an excellent choice and easier decision to drive into Manhattan. He is a stellar salesman. Knowledgeable, professional, and goes above and beyond for his customers. I am happy with my C-class and having the reliability of such a reputable salesperson and service department makes owning a Mercedes the best choice for myself. I highly recommend John Hart for your Mercedes connection. More

100% Customer Satisfaction I was looking to lease my first Mercedes and a coworker recommended I see John Hart at the Manhattan dealership. I live about an hour outside of the c I was looking to lease my first Mercedes and a coworker recommended I see John Hart at the Manhattan dealership. I live about an hour outside of the city, but decided to take the drive in. I couldn’t be happier with my decision. From the moment I stepped foot in the dealership, to the time the keys were handed to me, John made my experience absolutely effortless. He helped me choose the perfect car that fit my needs & price, and even delivered the car right to my door. Special thanks to Mercedes-Benz Manhattan and of course, John Hart for the wonderful car and excellent customer service! More

The best of the best ! Went in to just look at a car and came out with a car ! The service is great and Greg Gazzola is the absolute best ! He made it so easy and we literal Went in to just look at a car and came out with a car ! The service is great and Greg Gazzola is the absolute best ! He made it so easy and we literally had a deal in 5 minutes ! He’s attentive and always making sure the customer is satisfied, highly recommended ! best of the best ! More

Great Experience with Greg G Greg has been very helpful and responsive to all questions and concerns. Most importantly he was able to secure the car I really wanted. He added val Greg has been very helpful and responsive to all questions and concerns. Most importantly he was able to secure the car I really wanted. He added value to the process by making several helpful suggestions. I wouldn't hesitate to recommend his service to others. More

Mr Louis Shapiro is the most welcoming person I ever met Walking in to the dealership was very intimidating after meeting Mr shapiro it all went away he was very gracious with us ,he is a constant profession Walking in to the dealership was very intimidating after meeting Mr shapiro it all went away he was very gracious with us ,he is a constant professional he keep us in from at all times . My self and my family are very grateful for the way mr Shapiro treat us through out the entire process . I look forward to working with Mr Shapiro in the future . Thank all it was a great experience . More