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Mercedes-Benz Manhattan

New York, NY

4.5
646 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center. Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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770 11th Avenue

New York, NY

10019

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Showing 646 reviews

October 25, 2018

Great experience! I just want to say I bought two cars from Mercedes-Benz in Manhattan it was the best experience a person can have buying a car my sales Lady was Judy More

by Sandy Chinese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Patrick Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Piperno
October 25, 2018

First Class treatment from Hello. The experience is exceptional. Time was always on my side. John and his Management team made my G-Wagon Buying experience memorable. They stand behind More

by gkostas73@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Patrick Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Malise
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ademaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shanley, Anthony La Spada
October 22, 2018

Do Not go to this dealer Bait and Switch sales tactics. Stay away from this dealer. I ordered a brand new GLC 300. Dealer never placed the order with the factory and 3 mont More

by michaelm111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J. Patrick Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shanley, Stephen Ackerman
Oct 25, 2018 -

Mercedes-Benz Manhattan responded

Hello Michael. This is certainly not the experience we strive to provide at Mercedes-Benz Manhattan, and we'd love the opportunity to address your concerns, via telephone. Please visit mbmanhattan.com/contact-us and provide your contact number so that a member of our Sales Management Team may give you a call.

Oct 25, 2018 -

michaelm111 responded

It's really too late to resolve anything now. You can get all my info from Patrick Hunter. I already purchased another car from a different Mercedes dealer where my experience was 5 stars.

October 16, 2018

GREAT EXPERIENCE! Met Harald back in 2015 when I got my first Mercedes. Great customer service, listens, extremely friendly, and offers GREAT advice on getting a car. I More

by Lateef Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harald Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Gregory Gazzola Best Car Salesperson Gregory is the best car salesperson I have ever met. Both my wife and I experienced outstanding guidance for Greg when buying our GLS 450. Greg was ve More

by Mercedes450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Gazzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Incredible staff Everything was perfect. Gregory did everything he could for us. Very patient. Amazing guy in general. Best dealshership I’ve been to ever and will be More

by Jennice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Gazzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Professionallism and Honesty I would recommend very highly Harald Adler. He is a very honest, knowladgable and professional individual who takes care of his clientele. He helped m More

by Ikoridze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harald Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

The epitome of excellence Harald Adler of Mercedes Benz Manhattan made my experience seamless, effortless and easy. He displayed professionalism that is unmatched and the deal More

by Anne210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harald Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2018

Excellent Experience I purchased a 2016 E350 Wagon through John Ademaj at this dealership and had a fantastic experience. He was pleasant to deal with, was very knowledge More

by Wagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ademaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Different view of James Berger I guess each person has their own preferences, but since I had a service visit with James Berger, I ask for him each time I go back. He is honest and More

by elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both people are no longer there.
Oct 04, 2018 -

Mercedes-Benz Manhattan responded

Hello Elizabeth! Thank you for the review and for your positive feedback regarding James Berger. We would love to hear more of the details surrounding your experience with our Sales Department. Please feel free to respond privately with your personal contact information at mbmanhattan.com/contact-us so that we may call you, or feel free to call us at 212-629-1600.

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