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Merced Toyota - Service Center

Merced, CA

4.9
122 Reviews

122 Reviews of Merced Toyota - Service Center

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March 27, 2025

We moved to Merced from Daly city in 2023. Since we moved here, we have been going to the Merced toyota dealership to service our cars. We traded in our 2 toyotas to buy a 2024 rav 4 at the de More

by Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Mar 28, 2025 -

Merced Toyota responded

Thank you for sharing your experience! We're glad Kevin made such a positive impact, and we truly appreciate your trust in Merced Toyota. We look forward to continuing to serve you and your Toyota needs in the future! Regards, Manny Guerrero General Manager

March 21, 2025

Thank you for the quick and efficient service! ! I was really impressed by how friendly and professional all of the staff were during the process!! More

by bboland01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hampton
Mar 24, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to serving you again soon! Regards, Manny Guerrero General Manager

March 12, 2025

my sevice manager Rob Hampton Greatly helped me with my RAV 4 that I had with a special problen with my Toyota. More

by Toyota Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Baza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Merced Toyota responded

Thanks, Greg! We're thrilled to hear that Rob was able to assist you with your RAV4. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. Safe travels in your Toyota! Regards, Manny Guerrero General Manager

March 07, 2025

JR and the Merced Toyota Service Department did a great job again meeting my service needs. They kept me updated and worked to their best ability to solve all my issues. They are my go to shop for all my More

by DavidM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Merced Toyota responded

Thank you for your fantastic review, David! We're thrilled to hear that JR and the service team consistently meet your needs. Your trust means a lot to us, and we look forward to assisting you with all your service needs in the future! Regards, Manny Guerrero General Manager

March 05, 2025

Kevin Koker in your service department has been taking care of my 2017 Rav4 for the last 8 years. I recently purchased my second Rav4 a 2025EV at Merced Toyota. I am looking forward to receiving your co More

by joelobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Koker
Mar 06, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Kevin and our service department. Congratulations on your new 2025 EV! We look forward to providing you with the same great service for years to come. Regards, Manny Guerrero General Manager

March 01, 2025

Efficient and honest workers. I enjoy the shuttle service and updates on status of vehicle. More

by eunice70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Mar 03, 2025 -

Merced Toyota responded

Eunice, thank you for your fantastic feedback! We're thrilled to hear you appreciate our efficient service and shuttle updates. Your satisfaction is our priority, and we look forward to continuing to serve you well! Regards, Manny Guerrero General Manager

February 26, 2025

Thank you JR for your attention and follow-through on our behalf. We appreciate you! More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Feb 27, 2025 -

Merced Toyota responded

Thank you, Elsie! We’re thrilled to hear you had a great experience with JR. Your appreciation means a lot to us, and we’re here to help whenever you need! Regards, Manny Guerrero General Manager

February 22, 2025

Effective and efficient appointment! Great service from Rob Hampton, he is both professional and friendly. More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Feb 24, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Jodi! We're thrilled to hear you had an effective appointment and enjoyed Rob's friendly professionalism. Our team strives to provide top-notch service, and your kind words motivate us to keep it up! Regards, Manny Guerrero General Manager

February 21, 2025

Merced Toyota has been the most friendliest and fastest car service. Thank you for your support! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 24, 2025 -

Merced Toyota responded

Claudia, thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Providing friendly and efficient service is our priority, and your feedback truly motivates us. We look forward to serving you again! Regards, Manny Guerrero General Manager

February 11, 2025

Thank you to Richard from sales and Thomas from tech-support for helping me resolve a problem, both efficiently and with professionalism. Although it was a simple question, they were both very prof More

by Drd060760
Recommend Dealer
Yes
Employees Worked With
Thomas Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in sales
Feb 13, 2025 -

Merced Toyota responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with Richard and Thomas. Teamwork is key for us, and it's fantastic to know our staff delivered the support you needed. We appreciate your support and look forward to serving you again! Regards, Manny Guerrero General Manager

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