Merced Toyota

Worst Service department ever Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me the Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me they both laughed and apologized and offered a free car wash to make up for it. Grown men acting worst than kids in a "professional" business. Today my husband went in for our service appointment that was schedule a week ago. Appointment for oil change was at 9:45 and they knew he was waiting there while they did oil change. It's now 12:28 and they have not even started an oil change..... how is this a professional service station???? Walmart, sears or jiffy lubewould of been done with the oil change in less than 30 mins. This is ridiculous!!!!!! Hope TOYOTA looks into customer satisfaction because honestly this makes me not ever take my vehicles there ever again. Just gives TOYOTA a bad reputation. More

Service Review Great service department. It is the best part of the dealership. Quick and timely appointments with transportation provided to work. Toyota has reall Great service department. It is the best part of the dealership. Quick and timely appointments with transportation provided to work. Toyota has really won my business for now and in the future because of the quality of their vehicles and the way they back it up with quality service. More

Most amazing service ever!!! Took my 2014 Lexus in for service and what an amazing team. Richard my service guy and Richard B. my mechanic provided me with the most excellent serv Took my 2014 Lexus in for service and what an amazing team. Richard my service guy and Richard B. my mechanic provided me with the most excellent service I have ever experienced at a dealership thanks guys will definitely tell my friends and family ??? More

AMAZING EVERYTIME KEVIN IS ALWAYS SO HELPFUL AND PROFESSIONAL. HE IS ALWAYS TAKING MY CONCERNS SERIOUSLY. KEVIN AND ROB HAVE ALWAYS BEEN TOP NOTCH AND BEING IN THE CU KEVIN IS ALWAYS SO HELPFUL AND PROFESSIONAL. HE IS ALWAYS TAKING MY CONCERNS SERIOUSLY. KEVIN AND ROB HAVE ALWAYS BEEN TOP NOTCH AND BEING IN THE CUSTOMER SERVICE FIELD I AM GREATFUL FOR EVERYTHING THEY DO More

Service Great service , went in for an oil change it got done quick and I didn't even have an appointment . Great job to the Toyota team in Merced . You get t Great service , went in for an oil change it got done quick and I didn't even have an appointment . Great job to the Toyota team in Merced . You get the job done right . Awesome is the key to Merced Toyota family More

Service All I can say is great job Merced Toyota Team!!! Keep up all the great work and fast service . Clean place with cool A/C friendly staff all around the All I can say is great job Merced Toyota Team!!! Keep up all the great work and fast service . Clean place with cool A/C friendly staff all around the dealership. Two thumbs up. More

I had a excellent experience with service dept !! I had a excellent experience in service dept . Jennifer is very perfessional and is very knowledgeable . I would recommend Merced Toyota service dept I had a excellent experience in service dept . Jennifer is very perfessional and is very knowledgeable . I would recommend Merced Toyota service dept anytime !! I have gone to another Toyota service dept and they weren't as knowledgeable as Merced . More

Excellent My service rep. was very Curtious and thorough. He went over all the necessary information on my car service so I could I understand. I would recomme My service rep. was very Curtious and thorough. He went over all the necessary information on my car service so I could I understand. I would recommend any Toyota owner to buy and or service there vehicle there. More

Excellent service Jen and Richard were helpful and polite. Thank you for making my experience pleasant. The young mann that greeted me at the door was also very kind a Jen and Richard were helpful and polite. Thank you for making my experience pleasant. The young mann that greeted me at the door was also very kind and made sure if i needed anything i just had to ask. More

Excellent service at Merced Toyota The service department is bar none the best I have ever had. Friendly, and keeps you up to date on your vehicle. Class act here. The service department is bar none the best I have ever had. Friendly, and keeps you up to date on your vehicle. Class act here. More