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Merced Toyota

Merced, CA

Overview
Employees
Reviews
Vehicles
4.9
297 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 297 reviews

February 22, 2025

Effective and efficient appointment! Great service from Rob Hampton, he is both professional and friendly. More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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February 21, 2025

Merced Toyota has been the most friendliest and fastest car service. Thank you for your support! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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February 11, 2025

Thank you to Richard from sales and Thomas from tech-support for helping me resolve a problem, both efficiently and with professionalism. Although it was a simple question, they were both very prof More

by Drd060760
Recommend Dealer
Yes
Employees Worked With
Thomas Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in sales
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Feb 13, 2025 -

Merced Toyota responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with Richard and Thomas. Teamwork is key for us, and it's fantastic to know our staff delivered the support you needed. We appreciate your support and look forward to serving you again! Regards, Manny Guerrero General Manager

January 31, 2025

Ramiro was great. Explained car details and functions in great detail. Highly recommend Ramiro for your next purchase More

by Rosa Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Rosa! We're thrilled to hear that Ramiro provided such excellent service and detailed explanations. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Manny Guerrero General Manager

January 24, 2025

Kevin Koker is always courteous and helpful. I do feel that the cost of the service is expensive, but they do a good job making the repairs and providing a loaner car if they have to keep my veh More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
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Jan 27, 2025 -

Merced Toyota responded

Charlotte, We're happy to see that Kevin and our team are accommodating and overall you are satisfied. We appreciate both your business and your feedback and we look forward to seeing you here at your next visit. Regards, Manny Guerrero General Manager

January 15, 2025

Nice friendly dealership. I’d rather talk to a person than push buttons to set up appointments for service More

by Stylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Jan 16, 2025 -

Merced Toyota responded

Thanks for the feedback! We’re glad you enjoyed the friendly atmosphere. We appreciate your preference for personal interaction and are always looking for ways to improve our service experience. Visit us again soon! Regards, Manny Guerrero General Manager

January 11, 2025

Received well and gone thru what needs to be done. After service was done, there were additional service items that needed to fixed in future was pointed out. More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
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Jan 13, 2025 -

Merced Toyota responded

Thanks for the fantastic review! We're glad to hear our team addressed your needs and highlighted future items. Your feedback helps us continually improve our service. Looking forward to assisting you again! Regards, Manny Guerrero General Manager

December 31, 2024

It was fast good quality service Service advisors weee helpful It was a clean deal ship More

by jsilva5287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 02, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and dealership. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Manny Guerrero General Manager

December 20, 2024

I always receive prompt and courteous service from Kevin Koker. I would highly recommend him to anyone who needs their car serviced. More

by brum_keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
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Dec 23, 2024 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Kevin has provided you with prompt and courteous service. Your recommendation means a lot to us, and we look forward to continuing to meet your car service needs! Regards, Manny Guerrero General Manager

December 18, 2024

Professional and courteous. Prompt check in, comfortable wait area-with coffee-shuttle was clean and driver friendly. Picked me up on time. More

by Bwsrbs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 19, 2024 -

Merced Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a seamless experience with us. Our team works hard to provide comfort and convenience, and it’s great to know that we met your expectations. We look forward to serving you again! Regards, Manny Guerrero General Manager

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