Mentor Nissan - Service Center

Service department excellence I could not be more pleased with my service experience at this dealership. Jarrod Bencar runs the friendliest and most efficient service operation I’v I could not be more pleased with my service experience at this dealership. Jarrod Bencar runs the friendliest and most efficient service operation I’ve ever had the pleasure of experiencing! Hassle free and friendly from start to finish. Highly recommend! More

Fantastic service, tremendous staff! Service is always fast and the prices are reasonable. Nissan keeps my loyalty with terrific service every time I visit. Great vehicles and a great s Service is always fast and the prices are reasonable. Nissan keeps my loyalty with terrific service every time I visit. Great vehicles and a great staff at Mentor Nissan! More

Professional and Friendly We are long time customers of Mentor Nissan. Good to see that some companies sustain. Service and Sales are excellent. Eager to help, Courteous and kn We are long time customers of Mentor Nissan. Good to see that some companies sustain. Service and Sales are excellent. Eager to help, Courteous and knowledgeable. Keep up the good work. More

Service terrible Called service to say my front bumper was loose on both sides. They said bring it in and they looked at it. It was in worse shape when I got it back. Called service to say my front bumper was loose on both sides. They said bring it in and they looked at it. It was in worse shape when I got it back. I was then told to take it to Nissan Bedford as they have a body shop. I was informed I would have to pay for it. I let them know I would not pay for a body shop and it was in worse shape when they gave it back. They called me to have me bring it back in. No thanks! So with this, the salesman who I thought would help out didn't so I would not recommend Mentor Nissan for sales or service. I have a hissing sound from the back when I put the seats down..I will live with it, the backseat on passenger side is loose...I will live with it. When I get to a point that I can unload, I will and will not but from Mentor Nissan. This has been by far the worst experience I've had and I have had many cars in my life. More

service I went to Mentor Nissan for an oil change and the entire staff was extremely polite, attentive and professional. I also asked if they could check t I went to Mentor Nissan for an oil change and the entire staff was extremely polite, attentive and professional. I also asked if they could check the tire pressure because the warning light was on. They didn't bat an eye. Everything was completed in just about 30 minutes. Buying from this dealership was a God send!!! More

routine service and warranty repair Good service and prompt service. Work was done earlier than expected. Loaner vehicle was supplied and good quality. Would recommend to others. The wa Good service and prompt service. Work was done earlier than expected. Loaner vehicle was supplied and good quality. Would recommend to others. The waiting area is great with coffee and television. More

Napoleon rocks! Service was unparalleled! The service person I worked with, John “Napoleon” Gradomski was a real peach. He was friendly and responsive. Working with N Service was unparalleled! The service person I worked with, John “Napoleon” Gradomski was a real peach. He was friendly and responsive. Working with Napoleon and Adam Gaydos has been nothing less than fabulous!! More

Outstanding as usual ! I have a Dodge caravan and drive past the local Dodge dealer to have Mentor Nissan do my oil changes. It's a bit of a drive for me but you can't beat I have a Dodge caravan and drive past the local Dodge dealer to have Mentor Nissan do my oil changes. It's a bit of a drive for me but you can't beat quality and respectful service. Recently I was having issues with the Dodge and still took it to them and once again I got A+ service. More

3rd lease, first service (oil change & tire rotation) I always receive the most courteous & pleasant experience at Mentor Nissan. This is our 3rd lease & have nothing but praise for Jerrod Bencar & Rick I always receive the most courteous & pleasant experience at Mentor Nissan. This is our 3rd lease & have nothing but praise for Jerrod Bencar & Rick Brzeczkowski in the Service Dept. They truly care about their customers & their actions confirm that beyond any doubt. I would not hesitate to refer anyone to this dealership. Thank you for your professionalism, knowledge & kindness. More