Members Auto Choice

Did not meet expectations - poor service I had really high expectations after hearing about the MAC services from my Credit Union. This was the main reason that I decided to get the vehicle I had really high expectations after hearing about the MAC services from my Credit Union. This was the main reason that I decided to get the vehicle loans from the CU instead of financing through the dealer. Initially the experience was good, we went over the vehicles I wanted (we were buying 2) and expected from that conversation to see some inventory within a week or two. My wife and I were super excited to buy some cars. Through the month of May, we were not presented with a single vehicle to see or test drive. I provided an excel sheet with about 12 vehicles that met our criteria and everyone of them I was told "the dealer won't work with MAC." These were reputable dealers like Nalley Lexus, Infiniti of Gwinnett and Honda. We found several more and emailed them over and again we were told that "the dealer will not sell to MAC." After several weeks without being presented a single vehicle to see, we decided that we didn't want to pass up on these vehicles that we found and we ended up going to Nalley Lexus to purchase without any help from MAC. The communication is very poor with MAC. 10 days went by from my last communication with them until I purchased the 2 vehicles from Nalley and not a single email/call/text to check in with me or say that any vehicles were lined up. Not sure if this is the normal customer service level of MAC when someone is wanting to purchase 2 vehicles but I can tell you that this is not the picture that Peachstate CU painted about the services which is very disappointing. I will not be recommending MAC to anyone in the future. More

The Best The staff at Members Auto Choice is professional and pleasant, found the car I wanted at a price I liked, without the car salesman pressure you usuall The staff at Members Auto Choice is professional and pleasant, found the car I wanted at a price I liked, without the car salesman pressure you usually get at the lot. I will recommend them to everyone I know in the market for a new car. Thanks guys. More