MemberCar
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 327 reviews
Focus on Quality I was very impressed with the accommodating and pressure-free experience in purchasing from Membercar. I scheduled an appointment and was delayed, bu I was very impressed with the accommodating and pressure-free experience in purchasing from Membercar. I scheduled an appointment and was delayed, but met with sincere warmth and enthusiasm. During the test drive I asked Anthony how long I had in order for my mechanic to inspect the vehicle, and he suggested that a Pre-Purchase Inspection was welcomed. He even volunteered to arrive at work two hours early because my mechanic shop would open at 7:00 am which was prior to his start time! I saw David on site throughout the time I spent, on the lot and in the service and sales areas, before I realized that he was management. When I stopped to thank him for the Membercar experience, he was truly engaging and informative. While working with Anthony on my purchase paperwork, I observed David speak with several other prospective buyers, and provide care and concern in wanting to assist a recent customer on the phone with Jordan whose car was totalled. Anthony, Maddie and Jordan worked as a tag-team and all three appeared familiar with the status of several clients. When I left as a more than satisfied buyer, I told them that it would not be the last car I'd be buying at Membercar. More
Maddie deserves an A ++ for customer service. She made our car purchase experience amazing. Couldn't have asked for a better experience. She didn't pressure me and really made me feel confident on our pu our car purchase experience amazing. Couldn't have asked for a better experience. She didn't pressure me and really made me feel confident on our purchase. Definitely will be back. More
fantastic car buying experience! thank you member car! you will definitely have my business and referrals in the future. both jordan and anthony were very helpful! you will definitely have my business and referrals in the future. both jordan and anthony were very helpful! More
Great customer service and the sales manager was very nice and helpful. I would visit again if I need other cars for my friends and family. nice and helpful. I would visit again if I need other cars for my friends and family. More
Glad to Purchase Here I had a good experience here. It was uncomplicated, the staff were very friendly and I am satisfied with the customer service. Very glad that I came h I had a good experience here. It was uncomplicated, the staff were very friendly and I am satisfied with the customer service. Very glad that I came here to get the car I needed. Thanks MemberCar! More
An A+ experience! Jordan was a pleasure to work with and ensured buying our car was painless. . Thanks Jordan! My daughter is a happy girl! ensured buying our car was painless. . Thanks Jordan! My daughter is a happy girl! More
Hiding from the general public is a great place to buy a car I went online searching for & researching the used car I wanted to see & test drive. I visited Member Car & found that this used car dealer was hiding I went online searching for & researching the used car I wanted to see & test drive. I visited Member Car & found that this used car dealer was hiding back in a nook far from the public eye. No one will find them by accident. Found the car I wanted to & shortly I was dealing with the owner David. Test drove the car & bought the car. The staff was fast to process my loan & get me on the road. Jordan was cool dude to deal with & got me the low interest rate I deserved. These people work as a team & are very calm & laid back professionals. Thanks for the experience that was a good deal for me the buyer & the seller also. More
Great Auto Buying Experience The friendly people at MemberCar showed me several nice vehicles and let me take a few out for a test drive. Made the selection process easy and no p The friendly people at MemberCar showed me several nice vehicles and let me take a few out for a test drive. Made the selection process easy and no pressure along the way. I picked one out and they had it spotless and ready for me to pick up with no hassle. We were in and out of the office within a few minutes. That's the way car buying should be. Thanks MemberCar! More
From start to finish this has been the easiest process I’ve ever experienced when it comes to purchasing a vehicle. The entire sales team. I’ve ever experienced when it comes to purchasing a vehicle. The entire sales team. More
Friendly, honest, transparent, knowledgeable, accommodating! I found a truck for a great price online from MemberCar. Jordan and Maddie were both very friendly on the phone. Maddie helped me at the dealership. I found a truck for a great price online from MemberCar. Jordan and Maddie were both very friendly on the phone. Maddie helped me at the dealership. She was up-to-date with the condition of the truck, and the repairs that had been done on it since they had had it. They do have a service bay at the dealership. And, she shared some pictures which she had taken while it was on the lift, for a better view of the frame and underside. Financing was quick and easy, with a very competitive interest rate. Maddie tried a few options, to get as close to my payment preferences as possible. The truck I got is 13 years old, but she was also able to get me into a 36-month/40,000mile warranty for what I consider to be a fair price. I have nothing bad to say. I had a very pleasant time purchasing a vehicle from MemberCar. More