MemberCar
Rockville, MD
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One of the best car buying experience I've ever had! Dave and Evan are so nice, they have tip top customer services. Various selections in MemberCar's inventory, smooth and pleasing transaction. Highly recom and Evan are so nice, they have tip top customer services. Various selections in MemberCar's inventory, smooth and pleasing transaction. Highly recommended!!! Definitely walked out with a big smile plus a new car :) More
My wife and I recently purchased a late model BMW 328i. We had a nice sales experience with Tyler and the owner of the company David spent time with us as well answering all our questions. Member Car price We had a nice sales experience with Tyler and the owner of the company David spent time with us as well answering all our questions. Member Car prices their cars to be internet competitive so there was a slim margin to negotiate price. There was a tad bit of "wiggle room" and David was negotiable. We took the car "as is" with a small amount of detailing to be completed at a future date. We just had the work done this last weekend and they did a superb job and even replaced the batteries in the key fobs. The staff is friendly and know their jobs. I would highly recommend this company for a purchase. More
I recently purchased a 2011 BMW M3 from MemberCar. I rarely post positive reviews so if I'm posting a positive review it really means that the entire experience exceeded my expectations. Maddie and Tyle rarely post positive reviews so if I'm posting a positive review it really means that the entire experience exceeded my expectations. Maddie and Tyler were exceptional in their service and made the sales experience superb. The service department was finishing up replacing the rotors and I asked if I could see the car on the lift. Without hesitation they said yes. I was able to inspect the car and even chat with the service tech who prepped the car. The entire staff was friendly and easily approachable. I was allowed to take the M3 on a test drive and Maddie pointed me in the right direction to get to the closest highway so I could ensure the car was exactly what I wanted. I came back excited to buy the car and there were no hidden fees or surprises. They charged a dealer fee which was listed on their website and also provided to me the first time I asked via email earlier that day. I knew exactly what I was getting and the exact price I was paying for it. No one at MemberCar pressured me in any direction and they even encouraged me to get a PPI from a mechanic to ensure I absolutely knew was I was getting. The next time I need a car I'll be sure to reach out to them to see if they have or can get what I'm looking for. Top notch staff and special kudos to Maddie for a quick, easy, and painless transaction! More
Tyler at member car was absolutely fantastic. I was able to complete my paperwork Virtually and come in just for my signing. This is the real deal. The customer service and quality of vehicles at this deale to complete my paperwork Virtually and come in just for my signing. This is the real deal. The customer service and quality of vehicles at this dealership are outstanding! Tyler thank you so much. I now have a car I love driving without paying a new car price. Maddie, Evan thanks for keeping me company while my car was being detailed. Love love love this dealership. I will be back to buy a vehicle for my daughter!!!! Gina Miller Chatman Ashburn,VA More
We saw a car we were interested in for our daughter and decided to go to the MemberCar dealership to check it out. We talked to Jordan over the phone who pleasantly told us the car is available. When we decided to go to the MemberCar dealership to check it out. We talked to Jordan over the phone who pleasantly told us the car is available. When we arrived at MemberCar, Anthony was the salesman who assisted us. We test drove the car and decided to buy it. Anthony and Maddie were very helpful and made the paperwork process easy. After we bought the car, we noticed a couple of issues with the car. Anthony promised us that he would take care of the problems through their service department. Sure enough, he kept his word, and Jazmin in the service department was very helpful as well. Very good people at this dealership. Would do business with them again. Thanks!! More
Excellent Dealership Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue at Member Car appeared. I clicked on the ad and I was hooked on the vehicle. I immediately called and within the hour I was test driving the vehicle. Within two hours of my initial call, I was trading in my small car and signing the papers for the SUV. Yes, that easy! Jordan was my salesman, but everyone in the office helped out. There was absolutely NO PRESSURE at all! I loved that the staff didn't have to dress up in suits and ties but allowed to dress business casual. Their attire fit perfectly with their personalities......kind, funny, respectful, helpful, and was able to answer any of my questions. I will definitely recommend Member Car to my family and friends. Great vehicle, great value, great service, great staff! Thank you for a pleasant experience More
As always, my most recent car buying experience was excellent. We have been buying cars from David W. for years. I traded in two older Audis and bought a gently used 2018 model. Service and transparenc excellent. We have been buying cars from David W. for years. I traded in two older Audis and bought a gently used 2018 model. Service and transparency in everything. Jordan made it all easy More
Great buying experience and quality cars Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up wi Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up with a call. When we arrived to test drive the vehicle, Maddie had it fully ready with a fresh detailed cleaning and waiting at the door. We of course fell in love with the vehicle. We had a trade in, David was exceptionally knowledgeable and very transparent on how they arrived at the trade in value for our vehicle. Trust and integrity in a buying experience is very important to us and David truly met out expectations around that. Buying time was quick and easy and we left being a new and very happy customer of MemberCar. This will be our first place we will go for our future car buying needs, More
Simple and straightforward - no games It's a wonder there aren't more dealers like this. Honest, fair, no pressure. Zero negotiating necessary - prices were fair and fees minimal. Maddie w It's a wonder there aren't more dealers like this. Honest, fair, no pressure. Zero negotiating necessary - prices were fair and fees minimal. Maddie was genuinely friendly and professional - complete contrast to the pushy car salesman stereotype you might find at other dealerships. Entire process took less than two hours, test drive included. Highly recommend this dealership. Make it your first stop. More
Buying a vehicle was so easy with Jordan and Maddie. Great service. Would definitely recommend and purchase more cars again. In and out in 1 hour Great service. Would definitely recommend and purchase more cars again. In and out in 1 hour More