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Melloy Nissan
Albuquerque, NM
214 Reviews
Melloy Nissan is Albuquerque's only family owned Nissan Dealership. We have been serving the Albuquerque and surrounding areas for 50 years. We carry the largest inventory of new and pre-owned Nissans in the entire state and we are a "Business Certified" dealer for Nissan's full line of Light Commercial Vehicles.
Our Parts and Service departments are open 6 days a week to provide you with the highest levels of customer service. Protect your investment in your Nissan with genuine Nissan Parts and Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 214 reviews
December 13, 2016
The most loyal I've been to any car dealership I've never been a person who cared which dealership I went to. That's until I started taking my 2013 Nissan Juke to be serviced at Melloy Nissan. I qu I've never been a person who cared which dealership I went to. That's until I started taking my 2013 Nissan Juke to be serviced at Melloy Nissan. I quickly noticed how "switched on" this dealership is. Swift. Friendly. Responsive to customer feedback. When I decided to trade in my 2013 Juke for the 2016 edition, I went straight to Melloy. I knew I wanted to deal with Susan Miller because she's super friendly and fun, as well as being a very good listener. I went straight up to her without messing around and things started pumping. She made my desired deal happen fast. There were no hitches and I'm totally thrilled with my purchase. I will continue to have my Juke serviced at Melloy (I ask for David Engles every time). I trust Nissan and I trust Melloy Nissan. I got to meet one of owners and I was warmed by how humble he is, and how attentive he was to everything I said. He emanated the vibe that every customer is important and practically gets absorbed into the family. Great example of how to create an enduring business. More
by cayennered
Employees Worked With
Susan Miller, Ken Engle, David Engles
October 28, 2016
Avoid Melloy Nissan Service Center All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 acci All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 accidents in one week caused by 2 certified NVP technician who are suppose to be subject matter experts. Once you buy your vehicle, don't take it here unless you want unprofessional and negligent care of your vehicle. I was told they have an honesty policy so they told me that my vehicle was in an accident otherwise I would not have been the wiser! Wow, the honesty policy should have been to ensure that if the employee is not capable to drive my NVP, don't let them drive... we could have avoided this headache. Now in 5 years time, I have to worry about rust issues depending on the skills of the Melloy Nissan Body Shop. I had to deal with Mike Anderson, Service Manager (the fall guy) but he wasn't helpful, his words were more of a coup-out. Then I had to deal with Dan Melloy, Service Manager, he wasn't helpful either. Finally, I had to initiate the conversation with Roy Benson, General Manager, he isn't professional or sympathetic to the fact that his employees caused my NVP to be in 2 accidents in 1 week. More
by disappointedMelloyCustomer
September 26, 2016
need to explaiin things better more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle information r more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle information regarding auto features More
by Anthony Leyba
Employees Worked With
unkown
August 26, 2016
Best Experience I ever had! I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and ou I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and out in less than 90 minutes! More
by Jon Ozdoba
August 22, 2016
Poor customer service Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help More
by bill54
Employees Worked With
Marcos
July 20, 2016
Boo on you Melloy Nissan I took my friend to look at cars after viewing a sales ad on their website for something she could afford, which turned out to be false advertisement. I took my friend to look at cars after viewing a sales ad on their website for something she could afford, which turned out to be false advertisement. The sales people were nice at the beginning, by opening doors and talking nice, but they kept trying to sell my friend a car which was 3x the mount she wanted to pay. She told them no several times due to their monthly payments being ways to high. One of the sales guys became irritated at me for asking questions to help her out and started talking snotty to me with a condescending tone. The other sales guys was okay until the end when we said no for the last time and he gave me a dirty look and walked away. No more opening the doors for us and walking us to the car. It wasn't our fault that you wasted our time with your false advertising to get us in their. I was a customer of theirs and that is why I took my friend there, but I will definitely not be doing business with them again. At the beginning I even told the sales guys that I would be back to see about getting my husband a small car for his business, well that's not going to happen anymore. What a dummy, acting rude because you didn't get your way. That's the way to show maturity and to keep customers. More
by Kara
Employees Worked With
Joe and other can't remember his name
July 20, 2016
Transmission repair Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there w Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there was a "time" factor. Jeff took as much interest in my needs as he did about the repair. I live in Texas but will go to Malloy when I decide to buy another car! Thanks Guys. A+ R Heald More
by Healdtx
Employees Worked With
Jeff Benson
July 11, 2016
Unprofessional My daughter is in the market to buy a new car. We went and test drove a car from Toyota and Mazda. When we got to Melloy Nissan and told the sales p My daughter is in the market to buy a new car. We went and test drove a car from Toyota and Mazda. When we got to Melloy Nissan and told the sales person we just wanted to test drive a maxima. He found out we are not buying till September or November he could not give us the time of day. BAD EXPERIENCE.... I should have learned my lesson. Back in 2013 I wanted an Altima but ended with a fusion from Rich Ford because the salesperson with Melloy was rude. My wife drives a nissan Roque, nice car - we bought it from reliable nissan because again the sales person who waited on us from Melloy was very pushy. I recommend Nissan cars but beware of business practices from Melloy Nissan . More
by rsls00
Employees Worked With
Can't remember the name
June 25, 2016
Sales manager RUDE sales associate amazing I will never go back to Melloy Nissan, this is the second time that I was disrespected by a Sales Manager. When a customer can't afford a high payment I will never go back to Melloy Nissan, this is the second time that I was disrespected by a Sales Manager. When a customer can't afford a high payment don't start attacking them and making very rude comments about the money!! Cannon Bravo, was a very good Sales Rep, but I will not by a car from Melloy Nissan. More
by Albuquerque car girl
Employees Worked With
Cannon Bravo
April 09, 2016
worst customer service Worst customer service by the general manger Benson and associate Brian Dau. They were rude, Unprofessional and disrespectful. I would and will nev Worst customer service by the general manger Benson and associate Brian Dau. They were rude, Unprofessional and disrespectful. I would and will never recommend this dealership. More
by hate these people
Employees Worked With
Brian Dau and Roy Benson
